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10 Best Marketplaces & integrators

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2021 Winner HotelTechAwards
Hoteliers voted Hapi as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Hapi

HotelTech Logo score
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Integrating and sharing data among internal and third-party systems is critical to the success of your hotel or hospitality organization, but the tools you rely on today are expen...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Hapi as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted dailypoint™ as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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dailypoint™ Marketplace

HotelTech Logo score
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The dailypoint™ platform is connected to the dailypoint™ Marketplace with 160 partners offering technology solutions for all areas of the hotel. From Operations to Accounting,...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted dailypoint™ as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted protel as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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protel I/O

HotelTech Logo score
HT SCORE
59 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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We think that simplifying the integration process, making it rapid and reliable while reducing costs, will lead to the industry innovation breakthroughs that have long been promis...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted protel as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Mews as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Mews Marketplace

HotelTech Logo score
HT SCORE
53 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mews has hospitality’s biggest marketplace of apps and integrations. Choose from over 450+ of the industry’s best solutions to improve hotel operations, generate more revenue,...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted Mews as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted SiteMinder as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Hotel App Store (by SiteMinder)

HotelTech Logo score
HT SCORE
16 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotel App Store, powered by SiteMinder Exchange, gives hotels easy access to the most relevant applications. Boost upselling, more engaging guest communications, management of rev...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted SiteMinder as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted SnapShot - Hotel Analytics as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Snapshot Marketplace (by Shiji)

HotelTech Logo score
HT SCORE
10 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The SnapShot Marketplace houses pre-integrated applications that help your hotel to understand its data, improve business operations, and ultimately generate more revenue. This un...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted SnapShot - Hotel Analytics as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Cendyn as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Starling (Cendyn)

HotelTech Logo score
HT SCORE
8 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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As Cendyn’s next-generation customer data platform, Starling unites all your technology solutions and millions of guest data points to provide a central source of truth for ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted Cendyn as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted DataArt as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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DataArt

HotelTech Logo score
HT SCORE
8 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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DataArt’s Travel & Hospitality team helps navigate the complicated, domain-specific systems and inner workings of the travel industry. For more than 80 customers, our teams have...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted DataArt as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted apaleo GmbH as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Apaleo App Store

HotelTech Logo score
HT SCORE
6 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Marketplace connectivity to dozens of top hotel technology products with 1-click installation and free trials through Apaleo's PMS.

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted apaleo GmbH as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted iReckonU as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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IRECKONU Core

HotelTech Logo score
HT SCORE
4 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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IRECKONU Core connects and consolidates all on-premises and cloud-based systems into a centralized and scalable middleware platform. The IRECKONU Core middleware platform immediat...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted iReckonU as the #1 Marketplaces & Integrators provider in the 2021 HotelTechAwards
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Recent Marketplaces & Integrators News & Community Updates

Oracle Opens Hospitality API Specifications to Help Industry Recover

Oracle Hospitality
1 month ago

The pandemic underscored the need for hospitality providers to have flexible systems that can be adapted quickly to exceed changing guest expectations. Making it easier for partners to adapt and innovate, Oracle has made the REST API specifications in the Oracle Hospitality Integration Platform (OHIP) freely accessible through GitHub under the Universal Permissive License (UPL) model. See the Integration Platform in action here.  By opening the REST API specifications for Oracle Hospitality OPERA Cloud, the entire hospitality industry can directly benefit from years of development efforts. The move not only offers hoteliers a way to adopt new solutions faster, but it also represents a considerable step towards having a common industry reference for REST APIs. The update was unveiled during Oracle Hospitality’s second annual Innovation Week virtual event which brought together close to 400 attendees from 60 countries to gain access to the knowledge and tools needed to help the industry adjust to new market requirements.  “We have heard over and over from customers and partners that they would like to reuse or take inspiration from our REST API specs. They want our APIs to become the industry reference and are asking us to make it possible,” said Laura Calin, VP of strategy at Oracle Hospitality. “With this update, we are making this vision of an open architecture a reality and taking APIs in hospitality to a completely new level.”   Speeding innovation through an open architecture  The Oracle Hospitality Integration Platform centralizes, consolidates, and streamlines data and processes across hotel operations into a single and unified platform. It enables hoteliers to ‘plug-in’ applications from the Oracle Cloud Marketplace and third-party application providers to improve operations and elevate guest experiences in a matter of days and weeks rather than months or years. The offering is available to OPERA Cloud customers at no additional cost. “According to IDC data (1), 22% of hospitality and travel organizations cite insufficient data as a top challenge impeding innovation strategies,” said Dorothy Creamer, senior research analyst, hospitality & travel digital transformation strategies, IDC, says. “Key priorities for hospitality to rebound from the COVID-19 crisis and achieve digital resiliency will be building technology ecosystems that allow rapid innovation, drive profit and improve efficiency. To achieve this, they are seeking and will invest in solution partners that will support a flexible infrastructure with numerous integration partners that will deliver consistent and customized services to guests.” With the integration platform, customers and partners benefit from: · Secure access to more than 3,000 modern REST API capabilities —more than three times that of the nearest competitor. · A seamless end-to-end self-service experience, from registration, discovery, and use of the APIs, to the publication and/or discovery of solutions in the Oracle Cloud Marketplace. · Reduced partner fees as there is no longer a mandatory certification process. · Accelerated delivery enabled through a real-time feedback channel where users of the platform and product managers interact around the clock to identify impediments and find solutions.  “Since its debut in late 2020, more than 100 partners and many of our customers are now actively building integrations against our REST APIs,” said Luis Weir, senior director of strategy at Oracle Hospitality.  “By leveraging the OPERA REST API specs and OHIP, we will be able to include virtually every hospitality capability into our solution. This, in turn, will enable hospitality developers to tap into any of these capabilities in a matter of seconds rather than weeks or months of tedious work,” said Zdenek Nemec, founder and CTO of superface.ai. “Open access to API specifications is a crucial step towards open standards in hospitality and autonomous software integration. Thanks to Oracle Hospitality for making it possible.” Learn more about Innovation Week and access the on-demand sessions.  (1) Source: COVID-19 IMPACT ON IT SPENDING Survey (Survey conducted during 3rd December to 15th December period), IDC, December, 2020 All Respondents N=648, Hospitality & Transportation N=57  

Deutsche Hospitality Relies on Dailypoint for "H Rewards

dailypoint™
5 months ago

Deutsche Hospitality presented its new loyalty and rewards program "H Rewards" in summer 2020. With the bonus program, Deutsche Hospitality opened up a significantly expanded benefits package for all guests of its five brands. Behind one of the most modern and efficient hotel bonus programs is dailypoint™. The new loyalty and rewards program of Deutsche Hospitality has been online since July 2020. "H Rewards" includes all five hotel brands of Steigenberger Hotels AG/Deutsche Hospitality - including Steigenberger Hotels & Resorts, MAXX by Steigenberger, Jaz in the City, IntercityHotel and Zleep Hotels. With this step, the hotel company is bringing itself up to date in terms of technology and now offers one system across all hotel brands. Necessary for the implementation was the technical know-how of dailypoint™ to bundle several customer loyalty programs in one system, and also to correctly implement the high standard of GDPR requirements. Partner systems include Miles&More, Payback and the customer loyalty program of Deutsche Bahn. dailypoint™ has been the strategic partner for central data management and company-wide customer relationship management (CRM) since 2018. "Deutsche Hospitality has set itself the goal of playing a pioneering role in the digitalization of the industry. We are proud to be a central pillar in this," says Dr. Michael Toedt, founder and CEO of dailypoint™. The platform approach of dailypoint™, which enables the integration of additional systems quickly and easily, was decisive for the successful implementation. Besides Incert, one of the best voucher systems on the market, SynXis from Sabre is also part of the solution. The project was implemented by Workmatrix, one of the leading web agencies and specialized in the implementation of complex hotel websites. Stefan Elsner, managing director of Workmatrix emphasizes how well the cooperation of the partners in this project went. "The perfect connection of the different systems is nowadays the key to success", explains Stefan Elsner. "For a company-wide and global CRM strategy, as well as a cross-brand and individualized approach to our guests and members, a central, cross-system guest profile plays the decisive role. dailypoint™ supports us in a wide range of processes within the new bonus program, from the registration process to the administration of the points account, the redemption of points, the sending of booking confirmations and, last but not least, the bundling of the points in a central guest profile," explains Christian Saliger, Director CRM & Loyalty at Deutsche Hospitality. "The holistic approach at Deutsche Hospitality is unique. Hardly any other hotel company has discovered digitalization for itself and knows how to use it as well as this company", adds dailypoint™-CEO Dr. Michael Toedt.

Guest Service is No Longer a Contact Sport

Hapi
10 months ago

Hapi, the first, disruptive open data-streaming, integration and enrichment platform in the hospitality industry, held a focus group with the Board of Governors at Hospitality Technology Next Generation (HTNG) - comprising the top CIOs and other executives in the industry - to understand the technology needs and priorities as hotels get ready to operate in the new normal, post Covid-19. The focus group attendees represent over 3.1 million rooms worldwide and Hapi was the first technology partner to undertake this new HTNG initiative. It was evident from the discussion that investment in technology has been challenging, with most hospitality companies having had to pull back projects due to funding challenges. Technologies that are a priority across the board during this time, are those that are contactless or contact-light to decrease human interaction and to protect both guests and hotel staff. Some of the key solutions that were mentioned include mobile check-in/out, mobile keys, chat bots, mobile guest messaging, mobile food ordering and space scheduling. “We have been speaking with our technology partners and hoteliers during this challenging time to see how Hapi can support the recovery of the industry and help hospitality companies get more and quicker value out of technology integrations that support a contactless hotel stay. Making guests feel safe is paramount to the recovery of the industry and creating self-service choices for guests will help increase traveler confidence,” said Luis Segredo, CEO of Data Travel, LLC., providers of Hapi. “There are some great technology providers that empower contactless hotel stays and we have been assisting them to solve the hotel systems / PMS integration hurdle through fast and affordable integration using the Hapi Cloud Data Hub,” Segredo added. In addition to contactless and self-service technologies, there are several other Covid-19 related issues that hoteliers are looking to solve to ensure safe operations. These include the ability to schedule time slots for the use of public facilities such as a hotel gyms, as well as the ability to allocate guest rooms allowing time in between stays.  Hoteliers are also looking for solutions for safe back of house operations including social distancing for staff.  There are many small areas within a hotel where automation can limit touchpoints and innovative technologies can help solve these problems.  “As the world emerges from this difficult and unprecedented time, technology can help build guest and hotel employee confidence to help the industry recover as quickly as possible. Hapi stands ready to support hotel companies and technology providers that are making it happen for those travelers who have their bags packed and their masks on,” concluded Segredo. A list of contactless technology providers Hapi is supporting today can be found here.  

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