Top Hotel Management Software in 2021 [+Free Guide]
5 months ago
Ratings Snapshot
95%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #1 out of 15 in Cyber Security & Fraud Prevention
Ease of Use
4.9/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.7/5
Verified Customer Support
Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Canary Digital Authorizations Overview
Canary Digital Authorizations Overview
Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...
About Canary Technologies View website
Founded in 2016 | Headquarters in San Francisco United States | 55 employeesOur mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...
Other Products by Canary Technologies
1/5
Integrates with
- Property Management Systems
- Hotel Management Software
- Contactless Check-in
Need a custom integration?
What customers love about Canary Digital Authorizations
95% recommend
Director of Catering from Other
Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers
Catering Sales Manager from Branded Hotels
Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper
Front Desk Agent from Boutiques
How easy it is to send the link to guest and processing all the cc information is quick and easy
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
As a hospitality Consultant, we had great feedback from hoteliers using Canary Technologies to provide seamless solutions to enhance the guest experience. Giving Hoteliers the opportunity to customise guest stay and use technology for smooth payment options.
by Mohamad Masri (BizGate Consultancies) on May 18, 2022
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
Easy to integrate and good customer support. They are built with the key focus on solving issues for Hoteliers. With PCI certification they are one of a few hospitality technologies with a high level of security.
by Mohamad Masri (BizGate Consultancies) on May 18, 2022
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
With a very busy space in the hospitality solutions, Canary could provide you with a very easy way to improve the guest experience without investing in hardware or a complicated setup process. The ROI deal is guaranteed.
by Mohamad Masri (BizGate Consultancies) on May 18, 2022
See more answers (3)
Recommended by
Mohamad Masri
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Javier Gonzalez
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Want to go behind the scenes and see how Canary Digital Authorizations works?
Clients & references
References & testimonials
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Case studies
- How Pinnacle Reduced Chargebacks by 85% across their Portfolio with Canary
- Pinnacle Hotels USA
- Branded Hotels in San Diego
Awards & Certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Canada
- Mexico
- Bahamas
- Greece
- Malaysia
- Italy
- Puerto Rico
- Costa Rica
Likelihood to Recommend
Filter by property type
Filter by geography
June 15, 2022
Canary Digital Authorizations Review: Safe and Secure System
Assistant Residences Manager from Hostels in Kuala Lumpur (Malaysia)
Recommend
10/10
What do you like most?
It was easy to use, user friendly for both operator and guest to go through the system which provides a safe and secure channel for their credit card information
What do you dislike or think could be improved?
Implement a quick pop-up window when mouse courser are placed on the recorded line showing a brief information without the need of clicking into it
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
June 14, 2022
Canary Digital Authorizations Review: Fraud protection
Front Desk Manager/Group Sales from Branded Hotels in Henderson (United States of America)
Recommend
10/10
What do you like most?
-First off, Fewer credit card chargebacks-Secondly, Fraud protection from unauthorized users-Thirdly, Easier to get corporate clients to pay for their employees
What do you dislike or think could be improved?
From what the guests who use the Canary have said is that there is a bit of confusion on filling out the form and the credit card and expiration date area.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
June 13, 2022
Canary Digital Authorizations Review: PREVENT CREDIT CARD FRAUD/IDENTITY THEFT
FRONT DESK RECPTIONIST/NIGHT AUDITOR from Limited Service & Budget Hotels in Danville (United States of America)
Recommend
10/10
What do you like most?
--HELPS PREVENT CREDIT CARD FRAUD/IDENTITY THEFT--EASY TO ACCESS; AND USE THIS SOFTWARE--VERY QUICK RESPONSES / REPLIES FROM OUR VALUED GUEST'
What do you dislike or think could be improved?
--PRINTING OUT THE CREDIT CARD AUTHORIZATION FORM, THIS SOFTWARE WILL INSTANTLY LET YOU VIEW THE FORM THAT HAS BEEN FILLED OUT BY GUEST. ITS A BIT MORE TRICKY TO GET EACH FORM PRINTED OUT FROM OUR DESKTOP...
Customer Support
3
Ease of Use
5
Value for money
n/a
Implementation
n/a
June 10, 2022
Canary Digital Authorizations Review: The most Seamless Service offered through guest messaging software.
Reservations Agent from Luxury Hotels in Nassau (Bahamas)
Recommend
10/10
What do you like most?
I love the fact that we can request guests credit card details through secure links virtually and not have to worry about the risks of fraud or cyber attacks. This is something I appreciate because when i...
What do you dislike or think could be improved?
At this current time, I don't believe anything needs to be approved as I am fairly please with the service that canary has provided thus far!!
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
June 10, 2022
Canary Digital Authorizations Review: Credit Card Authorization
GM from Motels in Biloxi (United States of America)
Recommend
10/10
What do you like most?
The system is very simple, quick and efficient. The guests feel much more comfortable with this system in place for of property credit card authorizations.
What do you dislike or think could be improved?
Nothing to add, everything about Canary is great
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
June 09, 2022
Canary Digital Authorizations Review: The fastest and easiest way to confirm the guests credit cards.
Sales Director from Bed & Breakfast & Inns in Hawthorne (United States of America)
Recommend
10/10
What do you like most?
This app made our credit card authorization form processing so much faster and it's easy to fill out by guests as well.
What do you dislike or think could be improved?
I personally do bot see any thing needs to improve since it has everything I need to have. I'm glad for knowing this application.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee
Revenue Manager from Luxury Hotels
Ease of use and such a great idea of a service!! Also the customer success team is amazing.