Canary Digital Authorizations

Ranked 1 (out of 15) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorizatio...

Ratings Snapshot

Certificate of Excellence
Read 309 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 15 in Cyber Security & Fraud Prevention

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 118 verified reviews
    96%
  • Boutiques 72 verified reviews
    96%
  • Luxury Hotels 69 verified reviews
    96%
  • Bed & Breakfast & Inns 64 verified reviews
    98%
  • Resorts 54 verified reviews
    95%
  • Limited Service & Budget Hotels 34 verified reviews
    96%
  • Airport/Conference Hotels 20 verified reviews
    95%
  • City Center Hotels 18 verified reviews
    100%
  • Motels 15 verified reviews
    98%
  • Hostels 6 verified reviews
    98%
  • RV Parks & Campgrounds 4 verified reviews
    100%
  • Extended Stay & Serviced Apartments 3 verified reviews
    100%
  • Casinos 2 verified reviews
    100%
  • Vacation Rentals & Villas 2 verified reviews
    95%

Canary Digital Authorizations Overview

Canary Digital Authorizations Overview

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Product Modules
Digital Tipping Digital Tipping Solutions
INCLUDED
Increase tips by 5X to attract & retain more staff

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Contactless Check-in
Browse integrations (32 verified)

What customers love about Canary Digital Authorizations

Like 96% recommend

Revenue Manager

Ease of use and such a great idea of a service!! Also the customer success team is amazing.

Director of Catering

Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers

Catering Sales Manager

Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper

Front Desk Agent

How easy it is to send the link to guest and processing all the cc information is quick and easy

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Having Canary on board help us with the day to day operation, allowing our Front Desk Team to do a better quality job in less time, which is always good in order to respond to other customer needs. What works best for us is the Credit Card Fraud prevention system, as it help us identify potential is...

by Walter Krause (MICROS) on September 28, 2022

See more answers (6)
Question:

What differentiates this product or service from the competition?

Answer:

So far we are satisfied with the Guest Messaging service. We are currently working to fasten up the contactless check-in process process so we can take care of situations where we have lines of customer corresponding to corporate groups coming over at the same time. We are using the QR Code printed ...

by Walter Krause (MICROS) on September 28, 2022

See more answers (6)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Having Canary on board help us with the day to day operation, allowing our Front Desk Team to do a better quality job in less time, which is always good in order to respond to other customer needs. What works best for us is the Credit Card Fraud prevention system, as it help us identify potential is...

by Walter Krause (MICROS) on September 28, 2022

See more answers (6)
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+ 4 recommend
Recommended by Show More (2)

Features

Other

5/7 features

Want to go behind the scenes and see how Canary Digital Authorizations works?

Clients & references

References & testimonials

Testimonial avatar
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Sue Russ DePascale Vice President of Finance at the Pinnacle Management
Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Canada
  • Mexico
  • Bahamas
  • Italy
  • Greece
  • Puerto Rico
  • Malaysia
  • United Kingdom

309 Verified Canary Technologies Reviews

Likelihood to Recommend
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November 25, 2022

Canary Digital Authorizations Review: Safe and Simple

Front Desk Agent from Branded Hotels in Kihei (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The website is easy to use and efficient to detect fraud. I would recommend it to other hotels and firends or family.

What do you dislike or think could be improved?

Some things I think could be improved would be being able to send emails directly from the website to the client.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Canary Digital Authorizations Review: No worries here!

Banquet Manager from Hostels in Orland Park (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

1. The breath of fresh air knowing our clients don't have to worry about fraud and identity theft using this system. When guests call to make a payment over the pphone and we inform them that protect thei...

What do you dislike or think could be improved?

Making the system not just for hotels. I work in Banquets and sometimes the clients get confused on what they're filling out.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Canary Digital Authorizations Review: Secured Effciency

Reservations Agent from Luxury Hotels in Nassau (Bahamas)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I value the fact that our guests can send their credit card details in such a secured way and the processed is so seamless and efficient.

What do you dislike or think could be improved?

The only thing I would like to improve is the section time that it takes between sending the link and the form being filled.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Canary Digital Authorizations Review: Contactless check in

front desk from Branded Hotels in Everett (United States of America)

Recommend 5/10
Full blue star
Full blue star
Half blue star
Empty blue star
Empty blue star

What do you like most?

For contactless check in what I like most is that when the guest pre register they can answer those big questions before checking in, so we are more prepared to accommodate their special request such has ...

What do you dislike or think could be improved?

What I would like to see more would be better fraud prevention Iam not sure if it's possible, but people can book rooms online with prepaid cards or someone else's card and when they check in and I have t...

Customer Support
3
Ease of Use
5
Value for money
n/a
Implementation
n/a

November 23, 2022

Canary Digital Authorizations Review: Effective

Reservations Supervisor Four Seasons from Luxury Hotels in Denver (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

how fast i can create a credit card link and send it to my clients without any problems. Making my job easier

What do you dislike or think could be improved?

if there was a direct click to go to the email we want to send including the link from canary

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2022

Canary Digital Authorizations Review: PCI Compliance

Controller from Airport/Conference Hotels in Orlando (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Guests feel secure knowing their cards are protected using the Canary link which is provided by the staff whenever a cardholder calls the property. The guest feel their credit card is fully protected. Mos...

What do you dislike or think could be improved?

Canary should provide the cardholder an automatic notification whenever their card is charged from the establishment. In the event the cardholder strongly disagrees with the charge they can inquire by cal...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee

Popular Canary Digital Authorizations Integrations

View all (32 Canary Technologies Integrations)