Canary Digital Authorizations

Ranked 1 (out of 15) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorizatio...

Ratings Snapshot

Certificate of Excellence
Read 373 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 15 in Cyber Security & Fraud Prevention

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 152 verified reviews
    96%
  • Boutiques 94 verified reviews
    97%
  • Luxury Hotels 93 verified reviews
    96%
  • Bed & Breakfast & Inns 81 verified reviews
    97%
  • Resorts 61 verified reviews
    95%
  • Limited Service & Budget Hotels 46 verified reviews
    96%
  • City Center Hotels 27 verified reviews
    99%
  • Airport/Conference Hotels 23 verified reviews
    96%
  • Motels 15 verified reviews
    98%
  • Hostels 8 verified reviews
    99%
  • RV Parks & Campgrounds 6 verified reviews
    100%
  • Extended Stay & Serviced Apartments 4 verified reviews
    100%
  • Casinos 2 verified reviews
    100%
  • Vacation Rentals & Villas 2 verified reviews
    95%

Canary Digital Authorizations Overview

Canary Digital Authorizations Overview

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 70 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Product Modules
Digital Tipping Digital Tipping Solutions
INCLUDED
Increase tips by 5X to attract & retain more staff
Guest App Hotel Guest Apps
INCLUDED
Guest App

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Contactless Check-in
Browse integrations (35 verified)

What customers love about Canary Digital Authorizations

Like 96% recommend

Revenue Manager

Ease of use and such a great idea of a service!! Also the customer success team is amazing.

Director of Catering

Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers

Catering Sales Manager

Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper

Front Desk Agent

How easy it is to send the link to guest and processing all the cc information is quick and easy

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

We are very happy of our collaboration with Canary Technologies. This innovative technology solution has saved us a lot of time and effort during the whole process of welcoming guests. From Digital contracts to contactless check in and guest messaging system, Canary technology provides safe and pra...

by Nawal El Mourad (BizGate) on December 15, 2022

See more answers (15)
Question:

What differentiates this product or service from the competition?

Answer:

The ease of use for both the guest and the hotel. Very fast very efficient operations and obvious impact on revenue. Also its a great feature that we dont have to use any separate app or install any hardware makes life easier.

by Nawal El Mourad (BizGate) on December 15, 2022

See more answers (15)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

They should try this software as it accelerates revenue, speeds up hotel operations, saves a lot of time and provides guests with the best experience. It a great add-on to hospitality so i recommend it big time

by Nawal El Mourad (BizGate) on December 15, 2022

See more answers (15)
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+ 13 recommend
Recommended by Show More (11)

Features

Other

5/7 features

Want to go behind the scenes and see how Canary Digital Authorizations works?

Clients & references

References & testimonials

Testimonial avatar
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Sue Russ DePascale Vice President of Finance at the Pinnacle Management
Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Case studies

Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Canada
  • Mexico
  • United Kingdom
  • Bahamas
  • Greece
  • Puerto Rico
  • Costa Rica
  • Malaysia

373 Verified Canary Technologies Reviews

Likelihood to Recommend
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March 13, 2023

Canary Digital Authorizations Review: Best credit card authorization process ever!

General Manager from Branded Hotels in Greenville (United States of America)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

My front desk staff as well as my guests have been so pleased with the conversion to the digital authorization forms. The ease of the process saves valuable time for all involved. We love that it cuts dow...

What do you dislike or think could be improved?

Providing a little more help with the initial setup process for the employer would be great. Other than that, no improvements are needed.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

March 09, 2023

Canary Digital Authorizations Review: Easy to use and secure.

Front Office Manager from Branded Hotels in Courtenay (Canada)

Recommend 10/10
Full blue star
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What do you like most?

Canary has been an absolute game-changer for our hotel. We have been able to do away with the less secure paper authorizations of the past and offer our guests the far more secure digital option. Many opt...

What do you dislike or think could be improved?

The only improvement I can think of in my day-to-day use would be not having to enter a 4-digit code on each of my machines every day or two, but this is a minor invonenience. The update to allow Canary t...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 07, 2023

Canary Digital Authorizations Review: Super easy!

front desk manager from Branded Hotels in Sellersburg (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Using Canary has made it easy not only for the hotel to get authorizations fast & secure but also for our guests!

What do you dislike or think could be improved?

Nothing as far as i can tell it works great & is easy for hotel employees & guests to use.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

March 02, 2023

Canary Digital Authorizations Review: Love Canary

Night Auditor from Boutiques in San Francisco (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It's very comprehensive and very, very easy to use. Also, I love the fact that it saves the guests time as well as the hotel staff.

What do you dislike or think could be improved?

At the moment I can't really think of anything on which you can improve. By me working alone at night, I find it really convenient to be able to simply give a guest their key without any delay.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

February 22, 2023

Canary Digital Authorizations Review: Effortless Product

FOM from Luxury Hotels in Jackson (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

Digital credit card authorizations are easy to use and ensure the guests feel comfortable submitting their cc information. could not be easier

What do you dislike or think could be improved?

If the CC auth forms would collect CVV codes as part of the collection process it woudl make the form more effective.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

February 14, 2023

Canary Digital Authorizations Review: Credit Card Security

Accounting Representative from Branded Hotels in San Diego (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Not all person we provide the link too will follow through with giving the information, but those who do are the ones I find give us the insurance that the card provided is good and that we have no fear o...

What do you dislike or think could be improved?

Give company offices, or representatives, the option to provide a company ID that can be verified through the company website, or some other HR means. Providing personal information for a company card is ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee

Popular Canary Digital Authorizations Integrations

View all (35 Canary Technologies Integrations)