Canary Digital Authorizations
4.8 (415 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sarah, Damien, Nikita + 28 more experts recommend Canary Technologies
Read RecommendationsCanary Digital Authorizations
4.8 (415 REVIEWS)
Ranked 1 (out of 15) in Cyber Security & Fraud Prevention
2023 Winner
Hotel Software
Hoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldEliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.
96% recommended by 521 hotels
Four Seasons, Ace Hotel, Hilton & 518 others
Ratings Summary
4.8
Excellent
415 reviews
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Canary Digital Authorizations is the #1 most trending product in the Cyber Security & Fraud Prevention category (out of 15) and the #3 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCanary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Canary Technologies as the #1 Cyber Security & Fraud Prevention provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Canary Digital Authorizations
Founded in 2016 | Headquarters in San Francisco (United States) | 70 employees
Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience.
Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up to 90%.
Our team includes former hoteliers who understand the nuances of what goes on behind the scenes at the property and truly recognize the needs of hoteliers. Canary's solutions are trusted by tens of thousands of hotels and guests worldwide.
Capabilities
Unique Guest Links
Unique Guest Links
Send each guest a unique link that lets them enter their credit card information through a secure online form.
Automatic Notifications
Automatic Notifications
Your team gets an email notification when an authorization request is complete.
Easily Track Authorizations
Easily Track Authorizations
Canary’s web dashboard shows details of each authorization, making it a breeze to track credit card authorizations over time.
PCI Compliant Credit Card Storage
PCI Compliant Credit Card Storage
Most hotel operators don’t even realize that paper credit card forms violate PCI requirements, which are mandated by the credit card companies to keep customer information secure. Non-compliance penalties start at $5,000 and can be as high as $500,000. Canary’s secure digital solution handles PCI compliance for you, so you never have to worry about it again.
Easily Generate Contracts
Easily Generate Contracts
Create entirely new contracts in Canary. Stored templates make generating similar contracts a breeze.
Features
Security
4/5 features
Compliance
4/5 features
Data Management
4/5 features
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Success Stories
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Winnipeg (Canada)
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Stony Plain (Canada)
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
San Clemente (United States of America)
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Seattle (United States of America)
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Seattle (United States of America)
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Seattle (United States of America)
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
(United Kingdom)
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
New York (United States of America)
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Litchfield Park (United States of America)
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Whitehorse (Canada)
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Greensboro (United States of America)
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Los Angeles (United States of America)
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Saskatoon (Canada)
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Mérida (Mexico)
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
Richmond (United States of America)
How The Mandolay Hotel Modernized It Operations & Guest Experience With Canary
(United Kingdom)
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Kihei (United States of America)
References
"We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features."
Bailey O’Neil
Front Desk Manager @
The Coeur d'Alene Resort
"Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property."
Ryan McGhee
General Manager @
Fifty Hotel & Suites by Affinia
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities."
Vaughn Davis
General Manager @
Dream Hollywood
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood
"Canary helps us compete in this high-tech environment by getting of the antiquated paper auth forms."
Lacey Lamm
General Manager @
cambria hotels and suites
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood
"It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before."
Sue Russ DePascale
Vice President of Finance @
Pinnacle Management
Featured Customers
Popularity by Segment
Size
292 | Large (75-199 room)
191 | X-Large (200+ room)
143 | Medium (25-74 room)
7 | Small (10-24 room)
7 | X-Small (1-9 room)
Type
241 | Branded Hotels
199 | Luxury Hotels
184 | Boutiques
134 | Bed & Breakfast & Inns
130 | Resorts
71 | Limited Service & Budget Hotels
51 | City Center Hotels
43 | Airport/Conference Hotels
31 | Motels
22 | Hostels
16 | Vacation Rentals & Villas
14 | Extended Stay & Serviced Apartments
11 | Casinos
9 | RV Parks & Campgrounds
Region
615 | North America
17 | Europe
14 | Central America
10 | Asia Pacific
6 | Middle East
5 | Oceania
5 | South America
1 | Africa
Category
415 | Cyber Security & Fraud Prevention
338 | Contactless Check-in
149 | Upselling Software
141 | Guest Messaging Software
23 | Digital Tipping Solutions
More Products by Canary Technologies
415
Reviews
17
Expert Recommendations
Hotelier Rating
10
Guests love Canary!
Director of Lodging from 50-74 room Bed & Breakfast & Inn in Bedford (United States of America)
Verified
5 days ago
7
Aspects of Canary that I could not live without now that I've utilized it at work.
Concierge from 100 to 199 room Luxury Hotel in Montecito (United States of America)
Verified
5 days ago
10
Great, Easy and Efficient
Reservations Agent from 200 to 499 room Boutique in Houston (United States of America)
Verified
6 days ago
10
Great for sending secure documents for signature
Director of Sales from 75-99 room Luxury Hotel in Bodega Bay (United States of America)
Verified
6 days ago
9
Game changer!
Sales and Events Coordinator from 200 to 499 room Boutique in San Francisco (United States of America)
Verified
6 days ago
10
Awesome
from 200 to 499 room Boutique in Washington (United States of America)
Verified
6 days ago
10
Easy to Use Credit Card Auth!
Assistant General Manager from 25-49 room Boutique in Colorado Springs (United States of America)
Verified
8 days ago
10
We use for digital contracts and credit card authorizations.
Director of Sales, Catering & Marketing from 200 to 499 room Branded Hotel in Whittier (United States of America)
Verified
10 days ago
10
This is simple and easy to use.
Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Clearwater (United States of America)
Verified
11 days ago
7
Good cc authorization tool for hotels
Director of Hospitality Operations and Training from 200 to 499 room Extended Stay & Serviced Apartment in Denver (United States of America)
Verified
11 days ago
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Newsfeed
Canary Technologies
1 week ago
Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms
Canary Technologies
4 months ago
Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector
Canary Technologies
6 months ago
Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023
Canary Technologies
6 months ago
Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits
Canary Technologies
9 months ago
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Canary Technologies
9 months ago
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Canary Technologies
9 months ago
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
Canary Technologies
9 months ago
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Canary Technologies
9 months ago
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Canary Technologies
9 months ago
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Canary Technologies
9 months ago
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
Canary Technologies
9 months ago
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Canary Technologies
10 months ago
Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe
Canary Technologies
11 months ago
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Canary Technologies
11 months ago
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Canary Technologies
1 year ago
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Canary Technologies
1 year ago
Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis
Canary Technologies
1 year ago
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations
Canary Technologies
1 year ago
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
Canary Technologies
2 years ago
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Canary Technologies
2 years ago
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Canary Technologies
2 years ago
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Canary Technologies
2 years ago
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
Canary Technologies
2 years ago
How The Mandolay Hotel Modernized It Operations & Guest Experience With Canary
Canary Technologies
2 years ago
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
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