Canary Digital Authorizations

Ranked 1 (out of 15) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorizatio...

Ratings Snapshot

Certificate of Excellence
Read 221 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 15 in Cyber Security & Fraud Prevention

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 54 verified reviews
    93%
  • Boutiques 50 verified reviews
    97%
  • Luxury Hotels 34 verified reviews
    96%
  • Resorts 31 verified reviews
    92%
  • Limited Service & Budget Hotels 13 verified reviews
    95%
  • Motels 11 verified reviews
    97%
  • City Center Hotels 7 verified reviews
    100%
  • Airport/Conference Hotels 3 verified reviews
    97%
  • Bed & Breakfast & Inns 2 verified reviews
    100%
  • Hostels 2 verified reviews
    95%
  • Extended Stay & Serviced Apartments 2 verified reviews
    100%
  • Casinos 1 verified reviews
    100%

Canary Digital Authorizations Overview

Canary Digital Authorizations Overview

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Contactless Check-in
Browse integrations (13 verified)

What customers love about Canary Digital Authorizations

Like 95% recommend

Revenue Manager from Luxury Hotels

Ease of use and such a great idea of a service!! Also the customer success team is amazing.

Director of Catering from Other

Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers

Catering Sales Manager from Branded Hotels

Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper

Front Desk Agent from Boutiques

How easy it is to send the link to guest and processing all the cc information is quick and easy

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

As a hospitality Consultant, we had great feedback from hoteliers using Canary Technologies to provide seamless solutions to enhance the guest experience. Giving Hoteliers the opportunity to customise guest stay and use technology for smooth payment options.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

Easy to integrate and good customer support. They are built with the key focus on solving issues for Hoteliers. With PCI certification they are one of a few hospitality technologies with a high level of security.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

With a very busy space in the hospitality solutions, Canary could provide you with a very easy way to improve the guest experience without investing in hardware or a complicated setup process. The ROI deal is guaranteed.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (3)
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+ 1 recommend
Recommended by

Features

Want to go behind the scenes and see how Canary Digital Authorizations works?

Clients & references

References & testimonials

Testimonial avatar
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Sue Russ DePascale Vice President of Finance at the Pinnacle Management
Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Mexico
  • Italy
  • Greece
  • Bahamas
  • United Arab Emirates
  • Puerto Rico
  • Costa Rica

221 Verified Canary Technologies Reviews

Likelihood to Recommend
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May 10, 2022

Canary Digital Authorizations Review: Fast and secure system

Revenue Manager from Resorts in Santa Margherita Ligure (Italy)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We have found a very fast solution to collect credit card details in total security ( and guests have appreciated )

What do you dislike or think could be improved?

At present, for our use, the actual system is perfect

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

May 05, 2022

Canary Digital Authorizations Review: Canary Credit Card Authorization

Front Desk Agent from Branded Hotels in Johnson City (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Both myself and my guest love the convenience of being able to securely and conveniently, complete CCAuths, right then, wherever they are located from the comfort of their cellphone. Without the extra tim...

What do you dislike or think could be improved?

Nothing so far! My employer choosing to partner with Canary to handle our card authorizations was a great decision in which multiple guest have complimented how much easier it is to use than conventional ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 04, 2022

Canary Digital Authorizations Review: Ease of use

Front Desk Associate from Motels in Tampa (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

I actually do like the Canary Credit Authorization suite. They make obtaining payment from 3rd parties quick and simple. They also message you letting you know that the guest has completed thier authoriza...

What do you dislike or think could be improved?

Nothing that I have noticed needs to be improved. Every thing this suite offers has been user friendly and self explanitory; no need to have a degree inorder to operate within the suite.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 03, 2022

Canary Digital Authorizations Review: Credit Card Authorizations

General Manager from Branded Hotels in Bridgewater (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This system is easy to use and manage for our staff but also easy and more accessible for our guest as opposed to scans and faxes etc.

What do you dislike or think could be improved?

It is nice to have separate users so we know who was dealing with the client however it would be nice if notification emails could go to a general emails for those coming after shift changes etc.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 03, 2022

Canary Digital Authorizations Review: Ease of use

Senior Sales Manager from Luxury Hotels in Los Angeles (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

It is easy to use and quick to use. I use Canary for authorizations and It great. The quick and copy link to put in emails for clients and then being able to sort through the authorizations to see status ...

What do you dislike or think could be improved?

Nothing as of yet. I find it really user friendly and easy to navigate. I use this only to send authorizations to clients. I do not have actual access to process etc.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

May 03, 2022

Canary Digital Authorizations Review: Quick and Easy!

Executive- Meetings Manager from Boutiques in Tysons (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I love how user friendly canary is. I use Canary DAILY for our clients and they always make it super easy to add an authorization or contract. I also love how quickly it generates our clients names. Our c...

What do you dislike or think could be improved?

Let clients know if the link has expired or is no longer usable. And to contact the primary User to reset the link.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee