Top Hotel Management Software in 2021 [+Free Guide]
4 months ago
Ratings Snapshot
95%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #1 out of 15 in Cyber Security & Fraud Prevention
Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support
Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Most popular for
Canary Digital Authorizations Overview
Canary Digital Authorizations Overview
Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...
About Canary Technologies View website
Founded in 2016 | Headquarters in San Francisco United States | 55 employeesOur mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...
Other Products by Canary Technologies
1/5
Integrates with
- Property Management Systems
- Hotel Management Software
- Contactless Check-in
Need a custom integration?
What customers love about Canary Digital Authorizations
95% recommend
Director of Catering from Other
Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers
Catering Sales Manager from Branded Hotels
Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper
Front Desk Agent from Boutiques
How easy it is to send the link to guest and processing all the cc information is quick and easy
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
As a hospitality Consultant, we had great feedback from hoteliers using Canary Technologies to provide seamless solutions to enhance the guest experience. Giving Hoteliers the opportunity to customise guest stay and use technology for smooth payment options.
by Mohamad Masri (BizGate Consultancies) on May 18, 2022
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
Easy to integrate and good customer support. They are built with the key focus on solving issues for Hoteliers. With PCI certification they are one of a few hospitality technologies with a high level of security.
by Mohamad Masri (BizGate Consultancies) on May 18, 2022
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
With a very busy space in the hospitality solutions, Canary could provide you with a very easy way to improve the guest experience without investing in hardware or a complicated setup process. The ROI deal is guaranteed.
by Mohamad Masri (BizGate Consultancies) on May 18, 2022
See more answers (3)
Recommended by
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Features
Want to go behind the scenes and see how Canary Digital Authorizations works?
Clients & references
References & testimonials
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Case studies
- How Pinnacle Reduced Chargebacks by 85% across their Portfolio with Canary
- Pinnacle Hotels USA
- Branded Hotels in San Diego
Awards & Certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Canada
- Mexico
- Italy
- Greece
- Bahamas
- United Arab Emirates
- Puerto Rico
- Costa Rica
Likelihood to Recommend
Filter by property type
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May 10, 2022
Canary Digital Authorizations Review: Fast and secure system
Revenue Manager from Resorts in Santa Margherita Ligure (Italy)
Recommend
9/10
What do you like most?
We have found a very fast solution to collect credit card details in total security ( and guests have appreciated )
What do you dislike or think could be improved?
At present, for our use, the actual system is perfect
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
May 05, 2022
Canary Digital Authorizations Review: Canary Credit Card Authorization
Front Desk Agent from Branded Hotels in Johnson City (United States of America)
Recommend
10/10
What do you like most?
Both myself and my guest love the convenience of being able to securely and conveniently, complete CCAuths, right then, wherever they are located from the comfort of their cellphone. Without the extra tim...
What do you dislike or think could be improved?
Nothing so far! My employer choosing to partner with Canary to handle our card authorizations was a great decision in which multiple guest have complimented how much easier it is to use than conventional ...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 04, 2022
Canary Digital Authorizations Review: Ease of use
Front Desk Associate from Motels in Tampa (United States of America)
Recommend
10/10
What do you like most?
I actually do like the Canary Credit Authorization suite. They make obtaining payment from 3rd parties quick and simple. They also message you letting you know that the guest has completed thier authoriza...
What do you dislike or think could be improved?
Nothing that I have noticed needs to be improved. Every thing this suite offers has been user friendly and self explanitory; no need to have a degree inorder to operate within the suite.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 03, 2022
Canary Digital Authorizations Review: Credit Card Authorizations
General Manager from Branded Hotels in Bridgewater (Canada)
Recommend
10/10
What do you like most?
This system is easy to use and manage for our staff but also easy and more accessible for our guest as opposed to scans and faxes etc.
What do you dislike or think could be improved?
It is nice to have separate users so we know who was dealing with the client however it would be nice if notification emails could go to a general emails for those coming after shift changes etc.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 03, 2022
Canary Digital Authorizations Review: Ease of use
Senior Sales Manager from Luxury Hotels in Los Angeles (United States of America)
Recommend
10/10
What do you like most?
It is easy to use and quick to use. I use Canary for authorizations and It great. The quick and copy link to put in emails for clients and then being able to sort through the authorizations to see status ...
What do you dislike or think could be improved?
Nothing as of yet. I find it really user friendly and easy to navigate. I use this only to send authorizations to clients. I do not have actual access to process etc.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
May 03, 2022
Canary Digital Authorizations Review: Quick and Easy!
Executive- Meetings Manager from Boutiques in Tysons (United States of America)
Recommend
10/10
What do you like most?
I love how user friendly canary is. I use Canary DAILY for our clients and they always make it super easy to add an authorization or contract. I also love how quickly it generates our clients names. Our c...
What do you dislike or think could be improved?
Let clients know if the link has expired or is no longer usable. And to contact the primary User to reset the link.
Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a
Pricing
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee
Revenue Manager from Luxury Hotels
Ease of use and such a great idea of a service!! Also the customer success team is amazing.