Canary Digital Authorizations

Ranked 1 (out of 15) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Eliminate fraud and chargebacks at your property with the world's top rated credit card authorizatio...

Ratings Snapshot

Certificate of Excellence
Read 238 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 15 in Cyber Security & Fraud Prevention

Ease of Use
4.9/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.7/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 60 verified reviews
    94%
  • Boutiques 52 verified reviews
    97%
  • Luxury Hotels 37 verified reviews
    95%
  • Resorts 32 verified reviews
    92%
  • Limited Service & Budget Hotels 13 verified reviews
    95%
  • Motels 13 verified reviews
    98%
  • City Center Hotels 7 verified reviews
    100%
  • Hostels 4 verified reviews
    98%
  • Airport/Conference Hotels 3 verified reviews
    97%
  • Bed & Breakfast & Inns 3 verified reviews
    100%
  • Extended Stay & Serviced Apartments 2 verified reviews
    100%
  • Casinos 1 verified reviews
    100%

Canary Digital Authorizations Overview

Canary Digital Authorizations Overview

Canary Technologies is a leader in hospitality technology provides hoteliers with easy, intuitive, and secure solutions to help hotels provide the best guest experience. Canary's solutions include industry leading Contactless Mobile Check-in, Digital Authorizations, Digital Contracts, and Digital Amenity Ordering. Canary's solutions help ensure PCI compliance and reduce chargebacks/fraud by up t...

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Contactless Check-in
Browse integrations (13 verified)

What customers love about Canary Digital Authorizations

Like 95% recommend

Revenue Manager from Luxury Hotels

Ease of use and such a great idea of a service!! Also the customer success team is amazing.

Director of Catering from Other

Canary offers the security our customers require for credit card information Easy to operate system for us as well as our customers

Catering Sales Manager from Branded Hotels

Quick turnover of the contracts saves time in sending countersigned copy to clients Saves paper

Front Desk Agent from Boutiques

How easy it is to send the link to guest and processing all the cc information is quick and easy

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

As a hospitality Consultant, we had great feedback from hoteliers using Canary Technologies to provide seamless solutions to enhance the guest experience. Giving Hoteliers the opportunity to customise guest stay and use technology for smooth payment options.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

Easy to integrate and good customer support. They are built with the key focus on solving issues for Hoteliers. With PCI certification they are one of a few hospitality technologies with a high level of security.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

With a very busy space in the hospitality solutions, Canary could provide you with a very easy way to improve the guest experience without investing in hardware or a complicated setup process. The ROI deal is guaranteed.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (3)
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+ 1 recommend
Recommended by

Features

Other

5/7 features

Want to go behind the scenes and see how Canary Digital Authorizations works?

Clients & references

References & testimonials

Testimonial avatar
It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before.
Sue Russ DePascale Vice President of Finance at the Pinnacle Management
Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities
Vaughn Davis General Manager at the Dream Hollywood

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada
  • Mexico
  • Bahamas
  • Greece
  • Malaysia
  • Italy
  • Puerto Rico
  • Costa Rica

238 Verified Canary Technologies Reviews

Likelihood to Recommend
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June 15, 2022

Canary Digital Authorizations Review: Safe and Secure System

Assistant Residences Manager from Hostels in Kuala Lumpur (Malaysia)

Recommend 10/10
Full blue star
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What do you like most?

It was easy to use, user friendly for both operator and guest to go through the system which provides a safe and secure channel for their credit card information

What do you dislike or think could be improved?

Implement a quick pop-up window when mouse courser are placed on the recorded line showing a brief information without the need of clicking into it

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

June 14, 2022

Canary Digital Authorizations Review: Fraud protection

Front Desk Manager/Group Sales from Branded Hotels in Henderson (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

-First off, Fewer credit card chargebacks-Secondly, Fraud protection from unauthorized users-Thirdly, Easier to get corporate clients to pay for their employees

What do you dislike or think could be improved?

From what the guests who use the Canary have said is that there is a bit of confusion on filling out the form and the credit card and expiration date area.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

June 13, 2022

Canary Digital Authorizations Review: PREVENT CREDIT CARD FRAUD/IDENTITY THEFT

FRONT DESK RECPTIONIST/NIGHT AUDITOR from Limited Service & Budget Hotels in Danville (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

--HELPS PREVENT CREDIT CARD FRAUD/IDENTITY THEFT--EASY TO ACCESS; AND USE THIS SOFTWARE--VERY QUICK RESPONSES / REPLIES FROM OUR VALUED GUEST'

What do you dislike or think could be improved?

--PRINTING OUT THE CREDIT CARD AUTHORIZATION FORM, THIS SOFTWARE WILL INSTANTLY LET YOU VIEW THE FORM THAT HAS BEEN FILLED OUT BY GUEST. ITS A BIT MORE TRICKY TO GET EACH FORM PRINTED OUT FROM OUR DESKTOP...

Customer Support
3
Ease of Use
5
Value for money
n/a
Implementation
n/a

June 10, 2022

Canary Digital Authorizations Review: The most Seamless Service offered through guest messaging software.

Reservations Agent from Luxury Hotels in Nassau (Bahamas)

Recommend 10/10
Full blue star
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What do you like most?

I love the fact that we can request guests credit card details through secure links virtually and not have to worry about the risks of fraud or cyber attacks. This is something I appreciate because when i...

What do you dislike or think could be improved?

At this current time, I don't believe anything needs to be approved as I am fairly please with the service that canary has provided thus far!!

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

June 10, 2022

Canary Digital Authorizations Review: Credit Card Authorization

GM from Motels in Biloxi (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

The system is very simple, quick and efficient. The guests feel much more comfortable with this system in place for of property credit card authorizations.

What do you dislike or think could be improved?

Nothing to add, everything about Canary is great

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 09, 2022

Canary Digital Authorizations Review: The fastest and easiest way to confirm the guests credit cards.

Sales Director from Bed & Breakfast & Inns in Hawthorne (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

This app made our credit card authorization form processing so much faster and it's easy to fill out by guests as well.

What do you dislike or think could be improved?

I personally do bot see any thing needs to improve since it has everything I need to have. I'm glad for knowing this application.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Monthly subscription (/room/month)
Monthly service fee