ChargeAutomation - E-authorization, chargeback protection

Ranked 2 (out of 15) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

Collect security deposit in a form of authorization (imprint).

Ratings Snapshot

Certificate of Excellence
Read 9 reviews
100%
Recommend
HTR Score icon
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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ChargeAutomation - E-authorization, chargeback protection has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 15 in Cyber Security & Fraud Prevention

Ease of Use
5.0/5
ROI
5.0/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support

ChargeAutomation’s customer support processes haven’t yet been verified by Hotel Tech Report.

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ChargeAutomation - E-authorization, chargeback protection Overview

ChargeAutomation - E-authorization, chargeback protection Overview

In the hospitality industry between 5-6% annual revenue is lost to fraud. We Eliminate fraud completely. ChargeAutomation solutions: - Digital credit card authorization forms - 3D Secure™ (or 3DS) secure online payment - Avoid No-shows With our automated payment collection based on cancellation policy - Eliminate Manually Charging Payments - Stop Chasing Payments. Automatically Collect Reser...

About ChargeAutomation

Founded in 2015 | Headquarters in Toronto Canada | 10 employees

ChargeAutomation is a globally-recognized leader in facilitating smooth online check-in, guest verification, payment authentication, upselling, personalized gue...

1/1

Integrates with

  • Property Management Systems
  • Booking Engine
  • Vacation Rental Software
Browse integrations (6 verified)

Pros & Cons

Like 100% recommend

Property management from Vacation Rentals & Villas

- hold on safety deposit, payments easily and very safer procedures Communication with the CA staff has been also very fast and great!

Director of Sales from City Center Hotels

Advanced product that solved many of our hotel's needs at once and increased our RevPar, % of direct bookings, and TrevPar. Payment automation solutions are simply state-of-art and save us so much time and labor costs. S...

Vacation Rentals Manager from Vacation Rentals & Villas

I use charge automation in combination with booking automationBoth services aregr great and have saved me hours of workA lot of features that help me a lotAlso thy reply always very fast to my questions

Administrator from Vacation Rentals & Villas

For now I cant find something that needs improvement. But i am sure there are a lot of useful things that can be added to the app.

Director from Other

Up to now nothing as it does whats advertised and they are quick to respond to questions. i really cant think of anything

Director of Sales from City Center Hotels

Love the product, great 24/7 customer support, implementation and setup were flawless and fast. Could not wish for more at the moment. Value for money is superb too

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Expert Q&A and Partner Recommendations

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ChargeAutomation hasn’t been recommended by any experts or partners yet

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Features

Other

20/26 features

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • France
  • Portugal
  • Spain
  • Ukraine
  • Italy

9 Verified ChargeAutomation Reviews

Likelihood to Recommend
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This vendor is 95% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Cyber Security & Fraud Prevention providers. It is advised that you ask for recent references before proceeding.

June 08, 2022

ChargeAutomation - E-authorization, chargeback protection Review: Advanced product that solved many of our hotel's needs at once

Director of Sales from City Center Hotels in Kyiv (Ukraine)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

Advanced product that solved many of our hotel's needs at once and increased our RevPar, % of direct bookings, and TrevPar. Payment automation solutions are simply state-of-art and save us so much time an...

What do you dislike or think could be improved?

Love the product, great 24/7 customer support, implementation and setup were flawless and fast. Could not wish for more at the moment. Value for money is superb too

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 30, 2022

ChargeAutomation - E-authorization, chargeback protection Review: Does all the work for you

Director from Other in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Does all the work for you and unlike other automations doesnt cost a fortune. emails me quickly when guests book

What do you dislike or think could be improved?

Up to now nothing as it does whats advertised and they are quick to respond to questions. i really cant think of anything

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 06, 2022

ChargeAutomation - E-authorization, chargeback protection Review: Saved me lots of hours!

Vacation Rentals Manager from Vacation Rentals & Villas in Colònia de Sant Jordi (Spain)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I use charge automation in combination with booking automationBoth services aregr great and have saved me hours of workA lot of features that help me a lotAlso thy reply always very fast to my questions

What do you dislike or think could be improved?

I told them all the things that in my opinion could have been improved, with time they have added a lot of new features, so right now i don't need anything else

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 07, 2022

ChargeAutomation - E-authorization, chargeback protection Review: Always ready to help and until now it has been a very good experience working with CA!

Property management from Vacation Rentals & Villas in Albufeira (Portugal)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- hold on safety deposit, payments easily and very safer procedures Communication with the CA staff has been also very fast and great!

What do you dislike or think could be improved?

Until now could find anything to improve but if I find I’ll send a suggestion.This has minimum words to accept my review and don’t have anything else to right.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 01, 2022

ChargeAutomation - E-authorization, chargeback protection Review: Great customer service

owner from Vacation Rentals & Villas in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

i asked the support team a question and they resolved it with ou a problem. would highly reccomend to anybody

What do you dislike or think could be improved?

i have not used it long enough to find out what needs improved. dsf gdsgsd dgdgsd gddg dgd dgdag da

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

February 10, 2022

ChargeAutomation - E-authorization, chargeback protection Review: Very user friednly

Administrator from Vacation Rentals & Villas in Dallas (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very easy to use, easy for me as a property manager to put all my information in, and from what our guests are saying, its also easy for them to use. So far very good expierience.

What do you dislike or think could be improved?

For now I cant find something that needs improvement. But i am sure there are a lot of useful things that can be added to the app.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

Pricing

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ChargeAutomation hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular ChargeAutomation - E-authorization, chargeback protection Integrations

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