Sertifi

Ranked 3 (out of 15) in Cyber Security & Fraud Prevention

Cyber Security & Fraud Prevention

We help businesses around the world to finalize their agreements securely, efficiently, and convenie...

Ratings Snapshot

Certificate of Excellence
Read 53 reviews
96%
Recommend
HTR Score icon
HT SCORE
53 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
Sertifi has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #3 out of 15 in Cyber Security & Fraud Prevention

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.7/5
Verified Customer Support

Sertifi Inc’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Branded Hotels Leader: Canary Technologies
    97%
    15 verified reviews
  • Boutiques Leader: Canary Technologies
    96%
    7 verified reviews
  • Airport/Conference Hotels Leader: Sertifi Inc
    98%
    5 verified reviews
  • Limited Service & Budget Hotels 5 verified reviews
    100%
    5 verified reviews
  • Extended Stay & Serviced Apartments 4 verified reviews
    100%
    4 verified reviews
  • Luxury Hotels 4 verified reviews
    93%
    4 verified reviews
  • City Center Hotels 3 verified reviews
    87%
    3 verified reviews
  • Resorts Leader: Canary Technologies
    90%
    2 verified reviews
  • Motels 1 verified reviews
    100%
    1 verified reviews
  • Hostels Leader: Canary Technologies
    70%
    1 verified reviews
  • Bed & Breakfast & Inns Leader: Canary Technologies
    100%
    1 verified reviews

Sertifi Overview

Sertifi Overview

Bring how you finalize agreements and payments into one secure online platform. Collect a payment at the time a signature is requested and digitize your credit card authorization process, all in the Sertifi Agreement Platform. And, for travel agents and hoteliers – streamline how confirmation details and virtual cards are sent and received with an automated and secure workflow.

About Sertifi Inc

Founded in 2008 | Headquarters in Chicago United States | 80 employees

Sertifi offers an Agreement Platform built for businesses who need a more efficient and secure way to manage the full contract process. We simplify how business...

Integrates with

  • Event Management Software
  • Property Management Systems
Browse integrations (2 verified)

Pros & Cons

Like 96% recommend

Director of Catering from Branded Hotels

It is very easy to load the documents into Sertifi and send to clients. I have been able to get signed agreements from clients that don't have access to printing and scanning.

Director of Catering from Boutiques

Absolutely love that we have Sertifi in our toolbox. It's quick, easy and secure for our clients use. It has allowed me the time to be more productive with my own work load. I am in sales and a large part of my time a...

Director of Sales from Extended Stay & Serviced Apartments

PCI Compliance is a Must in these times. I can always count on Sertifi to be easy to fiil out, clear, and concise in what the form requires. This form is easy to read for the first time planners or the advanced user. ...

Director of Rooms from Luxury Hotels

Nothing comes to mind at the moment. Getting started with this platform might take some getting used to as it not something most of us in the industry work with on a daily bases...but like everything else, practice make...

DOF from Branded Hotels

Although they are working on this constantly, we still see some fraud (although decreased). I do not believe there will ever be a way to stop it 100%, but Sertifi does try to combat it best they can.

Director of Sales from Limited Service & Budget Hotels

More Training. Wording in system not completely clear to someone that is new to these type of systems you have to play around to figure it out.

Read Reviews

Expert Q&A and Partner Recommendations

Recommend empty

Sertifi Inc hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Find the perfect fit

Want to find out if Sertifi Inc is the best fit for your hotel?

Take the Quiz
Quiz image profile

Features

Other

6/7 features

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Canada

53 Verified Sertifi Inc Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 85% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Cyber Security & Fraud Prevention providers. It is advised that you ask for recent references before proceeding.

December 21, 2020

Sertifi Review: User-friendly service and fantastic customer assistance!

Director of Sales and Marketing from Branded Hotels in Charlottesville (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Each customer service rep has in-depth knowledge - Reliable and safe source for obtaining credit cards - Extremely efficient and user-friendly interface

What do you dislike or think could be improved?

I honestly do not have anything to put here; however, since this space is required, I'll just mention Nick Grunyk and his fantastic work! If you have the pleasure of working with him, you will be in great...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 15, 2020

Sertifi Review: Serves to Make An Entity PCI Compliant And More

Director of Centralized Accounting from Branded Hotels in Universal City (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Allows for our entity to become PCI compliant by eliminating the keeping of records which used to be kept on property. Prevents fraudulent transactions by employing tools to verify credit card informatio...

What do you dislike or think could be improved?

Training and documentation can be enhanced. Other than that, the system is quite robust and very helpful in our management of credit card transactions.

Customer Support
3.5
Ease of Use
5
Value for money
4
Implementation
4.5

December 13, 2020

Sertifi Review: Everything you need for your company needs!

Manager from Luxury Hotels in Long Beach (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

I have access to send clients documents to sign as well as obtaining and verifying financial information all in one!

What do you dislike or think could be improved?

Provide easy to find storage of previously used documents. Possibly send forms to multiple verified/ approved users all at once

Customer Support
3.5
Ease of Use
4
Value for money
4
Implementation
3.5

December 11, 2020

Sertifi Review: Trusted products

Financial controller from Extended Stay & Serviced Apartments in Laval (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Simplify the way that we handle credit cards number. It's also more secured and it makes sure that we are PCI compliant

What do you dislike or think could be improved?

The visual of the website should be improved. It's also not much intuitive to navigate through the menu options. Thanks

Customer Support
5
Ease of Use
3.5
Value for money
5
Implementation
4.5

December 11, 2020

Sertifi Review: Great Tool for Credit Card Authorizations

General Manager from Airport/Conference Hotels in Irving (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very easy and user friendly tool to use for credit card authorizations. Great way to keep information secure and give your guests confidence.

What do you dislike or think could be improved?

I honestly can not think of anything that needs to be improved. We have been only using this for a few months, but love it so far.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 11, 2020

Sertifi Review: Great Service

Director of Revenue from Resorts in Kawela Bay (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Sertifi has great products that truly impact the businesses bottom line. Their customer service is amazing and top of its class!

What do you dislike or think could be improved?

Sertifi provides great services, always responsive and quick. They are also very innovative and forward thinking. They will truly help your business.

Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (Flat)
Less than $500/month

Popular Sertifi Integrations

View all (2 Sertifi Inc Integrations)