Monscierge (Connect Signage)

Ranked 1 (out of 15) in Digital Signage & Lobby Technology

Digital Signage & Lobby Technology

We are a technology firm that promises to increase your communication, guest experience and staff ac...

Ratings Snapshot

Certificate of Excellence
Read 202 reviews
92%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 15 in Digital Signage & Lobby Technology

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Monscierge has opened its internal systems to

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Most popular for
  • Branded 133 verified reviews
    93%
  • Boutique 18 verified reviews
    92%
  • Resort 10 verified reviews
    88%
  • Villas 8 verified reviews
    96%
  • Airport/ conference 8 verified reviews
    86%
  • Extended Stay 4 verified reviews
    90%
  • City Center 3 verified reviews
    87%
  • Vacation Rental 3 verified reviews
    87%
  • Bed & Breakfast 2 verified reviews
    100%
  • Limited Service 1 verified reviews
    70%
  • Motel 1 verified reviews
    100%
  • Hostel 1 verified reviews
    70%

Monscierge (Connect Signage) Overview

Monscierge (Connect Signage) Overview

Elegant Connections for Empowered Guests. Monscierge is an international interactive software company that helps hotels connect todays savvy traveler to the trusted local recommendations they seek on-site and on-the-go. From lobby to phone to tablet and beyond, Monscierge has created a truly holistic system of elegant connections. Simply put, we empower hospitality professionals to better connect ...

About Monscierge View website

Founded in 2009 | Headquarters in Oklahoma City United States | 53 employees

Monscierge is a global software company specializing in innovative hospitality solutions for properties, owners and brands. Monscierge has built a powerful, sca...

Other Products by Monscierge

Integrates with

Monscierge doesn’t have any verified integrations. Check back later for new Monscierge integrations.

What customers love about Monscierge (Connect Signage)

Like 92% recommend

Owner from Bed & Breakfast

The Monscierge Lobby touchscreen is really easy to use and massively popular with guests. The system itself is a real focal point for interaction between our staff and guests. The content is invaluable when helping provi...

General Manager from Boutique

I really like the teams ability to assist with all our requests in a timely manner. They follow up and check on us throughout the process.

General Manager from Boutique

Connect Staff - Ease of use for all staff members. Monscierge - Great tool for our guests. Easy to use.

Area IT Manager from Boutique

The Support for Monscierge (Connect Signage) is top notch which is very important to IT professionals. I have worked with several signage companies during my IT career and Monscierge is first in class and is always very ...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Monscierge platform provides a consumer hospitality native application experience for our members/owners and guests. Provides for effective communication over data to our hospitality team members.

by Keith Marcos (Diamond Resorts International) on January 13, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

I feel the Monscierge products, team, and platform stand out and differentiate themselves with their: 1. Ease of deployment 2. Flexibility 3. Content augmentation 4. With their managed services

by Keith Marcos (Diamond Resorts International) on January 13, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

One piece of advice I would say to other hoteliers looking to go with a company like Monscierge and all of the product offerings is to first understand all the integrations and services you will need.

by Keith Marcos (Diamond Resorts International) on January 13, 2020

See more answers (3)
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+ 1 recommend
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Features

  • Late checkout
  • View bill & express check out
  • Check-in upselling
  • Keyless Entry
  • Remote Checkin

Want to go behind the scenes and see how Monscierge (Connect Signage) works?

Clients & references

References & testimonials

Testimonial avatar
Monscierge genuinely helps connect US to our GUESTS, through the means of technology. It bridges the gap we lacked on every level! The accessibility, languages and general features are what make Monsc...
Jacqueline Beardmore Deputy General Manager at the Holiday Inn Manchester - City Centre

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Germany
  • United Kingdom
  • Spain
  • United Arab Emirates
  • India
  • Canada
  • Switzerland
  • France

202 Verified Monscierge Reviews

Likelihood to Recommend
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Aug 11, 2021

Monscierge (Connect Signage) Review: An easy solution for staff and guests communication

AGM from Boutique in Sedona (United States)

Recommend 10/10
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What do you like most?

The Monscierge Connect Signage solution makes it very easy for guests to find information and communicate with staff in a contactless way.

What do you dislike or think could be improved?

We do not have any thoughts at the moment regarding things that could be changed or improved on the system.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

Aug 11, 2021

Monscierge (Connect Signage) Review: Interactive lobby digital signage that is very helpful to our guests

FOM from Branded in Berlin (Germany)

Recommend 10/10
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What do you like most?

Our guests find the interactive digital touchscreen display provided by Monscierge's Connect Signage platform very helpful and informative to quickly get information about the property and surrounding are...

What do you dislike or think could be improved?

At this time, we do not have any suggestions for enhancements or improvements with either the system, the screen or the service, all is well!

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Aug 02, 2021

Monscierge (Connect Signage) Review: Very easy to use digital display with large space for ads and graphics

Director of Marketing from Other in New York (United States)

Recommend 9/10
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What do you like most?

Easy use. Big screen saver, graphic space enabling us to showcase our services, our office and provide information to our clients.

What do you dislike or think could be improved?

Nothing really, this solution is perfectly suited to fit the needs of our business as it is, but we will definitely share if anything comes up.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Jul 16, 2021

Monscierge (Connect Signage) Review: Versatile, easy to use digital signage platform and excellent service

General Manager from Branded in New Orleans (United States)

Recommend 8/10
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What do you like most?

The versatility and ease of use. Boarding pass and flights allowing guest to print boarding passes and check arrivals and departures. Customer support is excellent as they were able to assist and fix an i...

What do you dislike or think could be improved?

We do not have any recommendations for enhancements or changes, everything is working out well for us at this time.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

Jul 14, 2021

Monscierge (Connect Signage) Review: Great tool for Contactless self service and extra ad revenue

Reservations Supervisor from Branded in Anaheim (United States)

Recommend 10/10
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What do you like most?

It's very helpful in the fact that guests can self assist themselves on the lobby screen to be able to check flights, weather and hotel events. Plus they are able to email postcards, maps and more. Ads sp...

What do you dislike or think could be improved?

We can't think of anything in particular that should be changed or improved on at this time, we have been customers for quite a while and we will pass on any suggestions!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Jun 16, 2021

Monscierge (Connect Signage) Review: Next-generation device that guests are happy to use!

Front Office Manager from Branded in Yerevan (Armenia)

Recommend 10/10
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What do you like most?

The Lobby digital signage from Monscierge is very easy to use and guests are happy with it, and we are pleased to offer a next-generation device to guests.

What do you dislike or think could be improved?

Probably to have online search where the search is not limited. Other than that we have no other suggestions for improvement.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly service fee
Less than $1000/month

Popular Monscierge (Connect Signage) Integrations

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