better.energy roomcontrol (by Betterspace)

4.2 (39 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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better.energy roomcontrol (by Betterspace)

4.2 (39 REVIEWS)

Ranked 1 (out of 10) in Energy Management Systems

Save on energy consumption, not comfort, and have your radiators regulated automatically.

Betterspace GmbH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.2
Very Good
Ease of Use
4.3/5
Customer Support
4.2/5
ROI
4.0/5
Implementation
4.2/5

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Achievements

Trending Product

This vendor's trending score is rising, better.energy roomcontrol (by Betterspace) is the #1 most trending product in the Energy Management Systems category (out of 10) and the #45 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Betterspace GmbH as the #1 Energy Management Systems provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About better.energy roomcontrol (by Betterspace)
Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
better.energy regulates the temperature in hotels automatically and depending on occupancy. Thanks to an interface to the PMS, the software knows which rooms are occupied and detects open windows, so better.energy automatically adjusts the heating output, thus reducing energy consumption by up to 30 percent. The smart radiator thermostats are connected to the better.energy energy management system via LoRa, the modern radio technology. Without structural measures and cables, the system is quickly and easily implemented in your hotel.

Capabilities

Detects open windows

Real-time check-in and check-out

Heating depending on the occupancy plan

Day and night setback

Temperature limits

Features

Monitoring & Controls

4/5 features

Analytics & Reporting

4/5 features

Warranty

4/5 features

Rebates & Savings

4/5 features

Smart Devices & IOT

4/5 features

Pricing

Pricing Available By Request

Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

3 | X-Small (1-9 room)

25 | Small (10-24 room)

52 | Medium (25-74 room)

17 | Large (75-199 room)

3 | X-Large (200+ room)

Country

86 | Germany

12 | Austria

4 | Switzerland

1 | France

Type

23 | City Center Hotels

20 | Boutiques

19 | Bed & Breakfast & Inns

8 | Vacation Rentals & Villas

7 | Resorts

6 | Luxury Hotels

4 | Branded Hotels

4 | Limited Service & Budget Hotels

3 | Airport/Conference Hotels

3 | Hostels

1 | Extended Stay & Serviced Apartments

1 | Motels

Region

103 | Europe

Category

81 | In-Room Hotel Tablets

39 | Energy Management Systems

30 | Hotel Guest Apps

4 | Contactless Check-in

Hotelier Rating

Excellent
77
Very Good
17
Average
7
Poor
2
Terrible
2

Property Size

  • X-Small (3)
  • Small (25)
  • Medium (52)
  • Large (17)
  • X-Large (3)

Country

  • Germany
    Germany
    (86)
  • Austria
    Austria
    (12)
  • Switzerland
    Switzerland
    (4)
  • France
    France
    (1)

Region

  • Europe
    Europe
    (103)
8

Very extensive functionality and very good support

Technik und IT from 25-49 room Limited Service & Budget Hotel in Mühlhausen (Germany)

Verified
3 days ago
The system has a very extensive functionality. It can be adapted very individually to the requirements of the house and the individual rooms. The support takes time and helps answer even more complex questions.
Country Germany
Technik und IT
Medium Hotel
10

That's the missing cherry on top!

Staatl. gepr. Kommunikationswirt from 10 to 24 room City Center Hotel in Marburg (Germany)

Verified
5 days ago
The radiator control, which coordinates with our booking system and knows exactly when which rooms are occupied, offers enormous savings potential. No more running the heating with the windows open or running on the highest setting for days - it's a great cinema. The guest tablets with telephone receivers solve the last questions that the g...
Country Germany
Staatl. gepr. Kommunikationswirt
Small Hotel
1

Not good customer service - very long waiting times for problems!!!!

owner from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)

Verified
5 days ago
The devices and the system itself mostly work well. We save a lot of energy and work here! Definitely a very good solution for our hotel business
Country Austria
owner
Small Hotel
1

Tablets are completely unnecessary because the hotel guests use their own phones and tablets. Unfortunately, the Energy is not fully thought out!

General Manager from 50-74 room Bed & Breakfast & Inn in Wien (Austria)

Verified
6 days ago
Unfortunately I can't say anything about it because support is rather difficult. The Energy is a good idea but getting replacement parts is difficult. The plastic parts are not suitable for commercial use.
Country Austria
General Manager
Medium Hotel
10

Very good tool for controlling heating thermostats with good efficiency.

Manager from 100 to 199 room Bed & Breakfast & Inn in Essen (Germany)

Verified
10 days ago
We like the uncomplicated service and the always good contact with customer care support. We are very satisfied. .
Country Germany
Manager
Large Hotel
10

Great support // very helpful system

Assistentin der Geschäftsleitung from 50-74 room Boutique in Kassel (Germany)

Verified
16 days ago
Understand each other and implement processes together with trust. Both important factors that make up a business relationship. We experience this with betterspace at all points of contact. Thanks for that.
Country Germany
Assistentin der Geschäftsleitung
Medium Hotel
10

Great product to reduce heating costs for rooms.

GM from 75-99 room City Center Hotel in Luzern (Switzerland)

Verified
16 days ago
The system resets itself after check out. So there is no need to do this by hand. Usability to set temperatures. Cost saving!
Country Switzerland
GM
Large Hotel
10

Professional implementation and support

Direktor from 100 to 199 room Vacation Rentals & Villa in Freyung (Germany)

Verified
1 months ago
From the start, we were trained very professionally in intelligent heating control and supported throughout the ongoing project. All in all, Betterspace is a pleasant and professional partner in the field of digitalization!
Country Germany
Direktor
Large Hotel
7

Super Support!

Stellvertretende Betriebsleitung from 25-49 room Bed & Breakfast & Inn in Sankt Augustin (Germany)

Verified
1 months ago
Working with support is super easy and uncomplicated. If you have any problems you will be helped very quickly. Returns are straightforward.
Country Germany
Stellvertretende Betriebsleitung
Medium Hotel
10

Recommended

Hotel Manager from 25-49 room Motel in Bergisch Gladbach (Germany)

Verified
2 months ago
The room temperature control offers easy installation and great statistics. Betterspace support is very nice. We can recommend Betterspace to everyone.
Country Germany
Hotel Manager
Medium Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Simple but efficient use . Good design and very endcustomer orientated.. Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.

Question:

What differentiates this product or service from the competition?

Answer:

Partly not available at all. Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 14 recommend
Recommended by
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Support

Unverified

Betterspace GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

2 days

Recommended

90%

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