DCI

Ranked 4 (out of 29) in Hospitality Wi-Fi Solutions

Hospitality Wi-Fi Solutions

Technology, VCORE Hosted PBX, PBX, Hospitality, Converged Infrastructure, Systems Integration, REACH...

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
95%
Recommend
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HT SCORE
55 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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DCI has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #4 out of 29 in Hospitality Wi-Fi Solutions

Ease of Use
5.0/5
ROI
3.0/5
Implementation
4.0/5
Customer Support
4.5/5
Verified Customer Support

DCI – Design Communications, Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 1 verified reviews
    100%
    1 verified reviews

DCI Overview

Top Alternative: ZAFIRO WiFi

DCI Overview

Its said: You can judge a company by the companies it keeps. Whether you are a select-service hotel or full-service resort, DCIs clientele includes many of the worlds finest properties, and our list of satisfied customers continues to grow “ from brand new installations to the latest upgrades, technologies with exceptional 24x7x365 customer service & support. DCI has been serving the technolog...

About DCI – Design Communications, Inc.

Founded in 1989 | Headquarters in Syosset United States | 65 employees
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Integrates with

DCI – Design Communications, Inc. doesn’t have any verified integrations. Check back later for new DCI – Design Communications, Inc. integrations.

Pros & Cons

Like 95% recommend

Area Information Technology Manager from Luxury Hotels in San Jose (United States)

The programmability of the PBX phone switch

Managing Director from Other in Ithaca (United States)

DCI knows hospitality telephone systems. Great installation and training and subsequent follow up. They're also very responsive to any and all issues

Managing Director from Other in Ithaca (United States)

Occasional gremlins, such as a phantom message light.

Area Information Technology Manager from Luxury Hotels in San Jose (United States)

The physical phones at our property need to be revamped and updated. - nothing against the system more to do with ownership

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Features

Other

0/10 features

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
VERIFIED MARKETS
  • United States of America

2 Verified DCI – Design Communications, Inc. Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hospitality Wi-Fi Solutions providers. It is advised that you ask for recent references before proceeding.

March 31, 2017

DCI Review: DCI can get it done!

Area Information Technology Manager from Luxury Hotels in San Jose (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The programmability of the PBX phone switch

What do you dislike or think could be improved?

The physical phones at our property need to be revamped and updated. - nothing against the system more to do with ownership

Customer Support
4
Ease of Use
5
Value for money
1
Implementation
3

March 30, 2017

DCI Review: DCI is a professional compnay that provided a turn key solution to our telephone issues.

Managing Director from Other in Ithaca (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

DCI knows hospitality telephone systems. Great installation and training and subsequent follow up. They're also very responsive to any and all issues

What do you dislike or think could be improved?

Occasional gremlins, such as a phantom message light.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

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DCI – Design Communications, Inc. hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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