Ratings Snapshot
95%
Recommend
#4
Popularity index
HT SCORE
55 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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DCI has fewer than 10 reviews in the past 6-months.
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Ranked #4 out of 29 in Hospitality Wi-Fi Solutions
Ease of Use
5.0/5
ROI
3.0/5
Implementation
4.0/5
Customer Support
4.5/5
Verified Customer Support
DCI – Design Communications, Inc.’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
DCI Overview
Top Alternative: ZAFIRO WiFi
DCI Overview
Its said: You can judge a company by the companies it keeps. Whether you are a select-service hotel or full-service resort, DCIs clientele includes many of the worlds finest properties, and our list of satisfied customers continues to grow “ from brand new installations to the latest upgrades, technologies with exceptional 24x7x365 customer service & support. DCI has been serving the technolog...
About DCI – Design Communications, Inc.
Founded in 1989 | Headquarters in Syosset United States | 65 employees1/1
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Pros & Cons
95% recommend
Managing Director from Other in Ithaca (United States)
DCI knows hospitality telephone systems. Great installation and training and subsequent follow up. They're also very responsive to any and all issues
Managing Director from Other in Ithaca (United States)
Occasional gremlins, such as a phantom message light.
Area Information Technology Manager from Luxury Hotels in San Jose (United States)
The physical phones at our property need to be revamped and updated. - nothing against the system more to do with ownership
Expert Q&A and Partner Recommendations
DCI – Design Communications, Inc. hasn’t been recommended by any experts or partners yet
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Recommended by
DCI – Design Communications, Inc. Alternatives
Hoteza HSIA
Hospitality Wi-Fi SolutionsSolves the problem of congested Internet channels by evenly distributing the available speed.
eRoom Hotspot
Hospitality Wi-Fi SolutionsMaximiza y monetiza el conocimiento de tu huésped a través del Wi-Fi para mejorar su experiencia
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Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- United States of America
Likelihood to Recommend
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Low review volume alert
This vendor is 100% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Hospitality Wi-Fi Solutions providers. It is advised that you ask for recent references before proceeding.
March 31, 2017
DCI Review: DCI can get it done!
Area Information Technology Manager from Luxury Hotels in San Jose (United States of America)
Recommend
10/10
What do you like most?
The programmability of the PBX phone switch
What do you dislike or think could be improved?
The physical phones at our property need to be revamped and updated. - nothing against the system more to do with ownership
Customer Support
4
Ease of Use
5
Value for money
1
Implementation
3
March 30, 2017
DCI Review: DCI is a professional compnay that provided a turn key solution to our telephone issues.
Managing Director from Other in Ithaca (United States of America)
Recommend
9/10
What do you like most?
DCI knows hospitality telephone systems. Great installation and training and subsequent follow up. They're also very responsive to any and all issues
What do you dislike or think could be improved?
Occasional gremlins, such as a phantom message light.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
DCI – Design Communications, Inc. hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Related articles
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Resources & reports
DCI – Design Communications, Inc. doesn’t have any free e-books or reports available
Popular DCI Integrations
Area Information Technology Manager from Luxury Hotels in San Jose (United States)
The programmability of the PBX phone switch