dailypoint™ Marketplace

4.5 (60 REVIEWS)

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HT Score  
88 out of 100
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Sina, Sophia-Maria, Olga + 22 more experts recommend dailypoint™

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dailypoint™ Marketplace

4.5 (60 REVIEWS)

Ranked 3 (out of 18) in Marketplaces & Integrators

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dailypoint™ has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.5
Very Good
Ease of Use
4.4/5
Customer Support
4.6/5
ROI
4.2/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, dailypoint™ Marketplace is the #3 most trending product in the Marketplaces & Integrators category (out of 18) and the #130 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

dailypoint™ has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About dailypoint™ Marketplace
Founded in 2005 | Headquarters in München (Germany) | 45 employees
The dailypoint™ platform is connected to the dailypoint™ Marketplace with almost 200 partners offering technology solutions for all areas of the hotel. From Operations to Accounting, Spa-Management, F&B, and much more. Many of them are integration partners using certified interfaces or our Open API to directly feed data into dailypoint™ 360. Leverage from the deepest integrations with companies like Oracle, Infor, Protel, Salesforce, ... More information https://www.dailypoint.com/marketplace-store/

Capabilities

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dailypoint™ doesn’t have any benefits or use cases available

Features

Data Management

4/5 features

Compliance & Security

4/5 features

Data Integration & Syncing

4/5 features

Data Storage

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Dailypoint™ Average Dailypoint™

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No matching results

4

Success Stories

3

References

50

Featured Customers

Popularity by Segment

Size

1 | X-Small (1-9 room)

2 | Small (10-24 room)

44 | Medium (25-74 room)

79 | Large (75-199 room)

26 | X-Large (200+ room)

Country

75 | Germany

36 | Switzerland

26 | Austria

14 | France

5 | Maldives

2 | Saudi Arabia

2 | Spain

2 | Bahrain

1 | United Arab Emirates

1 | Thailand

1 | Oman

1 | Hungary

1 | Egypt

1 | Belgium

Type

77 | Luxury Hotels

62 | Resorts

25 | Branded Hotels

23 | Boutiques

12 | City Center Hotels

11 | Hostels

9 | Limited Service & Budget Hotels

6 | Vacation Rentals & Villas

3 | Extended Stay & Serviced Apartments

2 | Bed & Breakfast & Inns

1 | Airport/Conference Hotels

1 | Motels

1 | RV Parks & Campgrounds

Region

155 | Europe

8 | Asia Pacific

5 | Middle East

Category

155 | Hotel CRM & Email Marketing

60 | Marketplaces & Integrators

45 | Loyalty Programs for Independents

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Hotelier Rating

Excellent
104
Very Good
32
Average
31
Poor
1
Terrible
1

Property Size

  • X-Small (1)
  • Small (2)
  • Medium (44)
  • Large (80)
  • X-Large (26)

Country

  • Germany
    Germany
    (75)
  • Switzerland
    Switzerland
    (36)
  • Austria
    Austria
    (26)
  • France
    France
    (15)
  • Maldives
    Maldives
    (5)
  • Saudi Arabia
    Saudi Arabia
    (2)
  • Spain
    Spain
    (2)
  • Bahrain
    Bahrain
    (2)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Thailand
    Thailand
    (1)
  • Oman
    Oman
    (1)
  • Hungary
    Hungary
    (1)
  • Egypt
    Egypt
    (1)
  • Belgium
    Belgium
    (1)

Region

  • Europe
    Europe
    (156)
  • Asia Pacific
    Asia Pacific
    (8)
  • Middle East
    Middle East
    (5)
10

Great software - that moves a company forward.

Hotelmanager from 100 to 199 room Branded Hotel in Willingen (Upland) (Germany)

Verified
3 days ago
The tool: newsletter. Design, edit and send a newsletter if it is needed at a specific time and leads to bookings. The easy to understand structure of the tool.
Country Germany
Hotelmanager
Large Hotel
8

Hotel CRM, Email Marketing and Loyalty Program

Hotel Manager from 25-49 room Hostel in Garmisch-Partenkirchen (Germany)

Verified
6 days ago
Great support. It is an asset for our hotel to improve service and operations. We also get great and deep insights into our guests' profiles and they love our loyalty program.
Country Germany
Hotel Manager
Medium Hotel
Michael from dailypoint™ replied
Hi, thx for your feedback. Highly appreciated. I believe you are on the old Protel Interface. You should upgrade to Protel IO. This interface is realtime and offers more functionalities. Check out the dp marketplace also for the interface description. Please get back to your account manager. Best regards, Michael, Founder and CEO
10

A top-class all-rounder

General Manager from 50-74 room Boutique in Sankt Moritz (Switzerland)

Verified
7 days ago
From integration to support, support is professional and speedy. The possibilities of the tool are very diverse and cover more than you wish. The data analysis and e-marketing tools are excellent.
Country Switzerland
General Manager
Medium Hotel
10

The Real CRM

Service Manager from 500+ room Branded Hotel in (Egypt)

Verified
8 days ago
Dailypoint offers the core principles employed on the customer interaction life cycle. The Booking Manager offers the flexibility of creating definitions for customer communications. The Emailing System as well provides the ability to filter-in your target criteria for Marketing Campaigns. The Data laundry process is helpful in maintaining...
Country Egypt
Service Manager
X-Large Hotel
10

Great tool to collect guest feedback

Managing Director from 200 to 499 room Branded Hotel in Grenoble (France)

Verified
21 days ago
Dailypoint provides very good service and insight into exactly what our guests are saying about our properties. The weekly reports are very insightful and useful for our team leaders, and for me to have a thorough view of what exactly our guests feel in our properties is key. Based on these results we take strategic business decisions, that...
Country France
Managing Director
X-Large Hotel
Linda from dailypoint™ replied
Thank you so much for your kind words! We hope we can continue to make a positive difference for your property for many years to come. Kind regards, Linda - COO @ dailypoint
9

Dailypoint simplifies many processes at our reception

Geschäftsleitung from 75-99 room in Ramsau bei Berchtesgaden (Germany)

Verified
21 days ago
We use Dailypoint to automatically send our pre & poststay emails to our guests, this works great and also offers many advantages for the guests. Our colleagues at reception also like the further communication with our guests via DP. Being able to finally filter our guest data according to different interests has become indispensable.
Country Germany
Geschäftsleitung
Large Hotel
Linda from dailypoint™ replied
Hi!, Thank you for the review, and your kind words - we appreciate it! Indeed the onboarding can be a big project, especially when its the first time to use a CRM. A lot of things to prepare and decisions to make! We agree that we can improve in making that process more intuitive and we aim to see progress on that early next year. In the mean time, I am glad that you found our team helpful and supportive - we think they are great too! Kind regards, Linda - COO @ dailypoint
8

Direct and personal guest communication with a cooperative partner Original: Direkte und persönliche Gästekommunikation mit einem kooperativen Partner

Distribution & E-Commerce from 100 to 199 room Branded Hotel in Basel (Switzerland)

Verified
21 days ago
- The MDB offers innumerable possibilities and thus great potential for hotels in direct and personal guest communication. - Dailypoint does not stand still and is future-oriented - as a cooperative partner, Dailypoint always works to optimize and expand existing solutions and to create new and progressive solutions. - The combination of di...
Country Switzerland
Distribution & E-Commerce
Large Hotel
Michael from dailypoint™ replied
Hi, thanks for the very detailed feedback. Glad to read that you like the many options you have. I agree, since dailypoint is so big, we have to make the navigation and intro easier. We currently working on it and in q1 we will release the frist included realtime help. So hopefully the meets you expectatation. If you have any specifics you want to share directly with me, please drop me an email ([email protected]) Best regards, Michael Toedt, CEO
9

Easy to use with many options

Stellvertretende Empfangsleitung from 100 to 199 room Resort in Langenburg (Germany)

Verified
1 months ago
Easily create new rates, packages and users. It's also great that you can add any components and link them directly to the confirmations from - in our case - Protel, so that an automated process takes place and errors can be avoided. The simple design and the inclusion of images is also great.
Country Germany
Stellvertretende Empfangsleitung
Large Hotel
Linda from dailypoint™ replied
Thank you for your kind words, it makes us very happy! Indeed, you are right, sometimes there are more things than one need on the screen (like in the "sent orders" you mention). In 2024 we are starting the introduction of a modernized user interface, and that will give us options to make things like this more flexible. We will certainly keep your comment in mind. Kind regards, Linda (Chief Operating Officer @ dailypoint)
8

A good CRM with a wide range of features!

In charge of CRM and digital marketing from 100 to 199 room in Chamonix-Mont-Blanc (France)

Verified
1 months ago
Customer support, the HTML format for the emails (a good way of personalising emails), access to a manual / webinars. Dailypoint is a complete software with a lot of features.
Country France
In charge of CRM and digital marketing
Large Hotel
Linda from dailypoint™ replied
Hi! We are pleased that you have good sucess in sending personlized emails, it makes such a big difference to the guests. Regarding our campaign reports, we are just preparing the roadmap for 2024 so if you have some good ideas please send them to your account manager and we will see if we can get them scheduled - we would be thankful to receive them! Kind regards, Linda (Chief Operating Officer @ dailypoint)
9

Dailypoint Review

Front of House Manager from 50-74 room Boutique in Sankt Moritz (Switzerland)

Verified
1 months ago
The easy way of creating and changing newsletter. As well the option for a personalized confirmation, cancellation and offer letter.
Country Switzerland
Front of House Manager
Medium Hotel
Linda from dailypoint™ replied
Thank you for your feedback! We are happy you like working with dailypoint, and would be happy to hear your thoughts on how we could improve. Now is a great time, as we are planning the roadmap for 2024 - so please drop you account manager a note, we would be grateful to receive it! Kind regards, Linda (Chief Operating Officer @ dailypoint)
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Improved data quality for hotels through digitalisation and data laundry so only one profile per guest remains which results in much better guest centric communication followed by increased revenues. The open API is ideal for flexibly connecting other systems at any time. Having all relevant information in one place is a big advantage to hoteliers, saving time, money and resources.

Question:

What differentiates this product or service from the competition?

Answer:

Dailypoint is an experienced company that has accumulated years of knowledge about the hotel industry. Thanks to the open interface, it is possible to flexibly connect almost all common PMS systems as well as other software at any time. Nevertheless, data silos are dissolved and a large store of knowledge is created.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

With Dailypoint it is like with almost all other systems. You have to be commited to it and there should be clear responsibilities as to who takes care of the system. These people should take advantage of all the training and work consistently with Dailypoint. The more one knows and uses it, the better the results and the revenues.

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dailypoint™ has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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