Hapi

Ranked 3 (out of 15) in Marketplaces & Integrators

Marketplaces & Integrators

Unleash Innovation by Sharing System Data in Real Time

Ratings Snapshot

Certificate of Excellence
Read 58 reviews
95%
Recommend
HTR Score icon
HT SCORE
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 15 in Marketplaces & Integrators

Ease of Use
4.6/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.8/5
Verified Customer Support

Hapi has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Luxury Hotels 23 verified reviews
    93%
  • Branded Hotels 22 verified reviews
    95%
  • Resorts 6 verified reviews
    97%
  • City Center Hotels 5 verified reviews
    94%
  • Limited Service & Budget Hotels 5 verified reviews
    100%
  • Vacation Rentals & Villas 4 verified reviews
    98%
  • Boutiques 3 verified reviews
    97%
  • Extended Stay & Serviced Apartments 2 verified reviews
    100%
  • Hostels 2 verified reviews
    100%
  • Bed & Breakfast & Inns 2 verified reviews
    95%
  • Casinos 1 verified reviews
    100%
  • RV Parks & Campgrounds 1 verified reviews
    90%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • Motels 1 verified reviews
    80%

Hapi Overview

Hapi Overview

Simplify integrations and allow real-time data sharing across the tech stack, saving development costs and improving data management. Hospitality technology integrations have traditionally been cumbersome. Hapi's streamlined APIs open access to data from leading hotel systems to help hotel companies innovate faster by removing integration, development and deployment challenges. – Standardize t...

About Hapi View website

Founded in 2017 | Headquarters in Miami United States | 32 employees

Hapi is a disruptive data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, wh...

Other Products by Hapi

Integrates with

  • Upselling Software
  • Group Sales Management Software
  • Property Management Systems
Browse integrations (78 verified)

What customers love about Hapi

Like 95% recommend

Owner

Hapi provides a mission critical connectivity and interoperability solution that makes our CRM product more efficient and more affordable for our joint clients. The Hapi team is very responsive from both giving us sales...

Project Manager

We had a very complex project needing to bridge gaps with API's for Salesforce and our hotel technology. We had several options and HAPI were by far the most professional and able to complete the work with little stress...

Director of Front of House

* We like the extraction * We like that it can all be viewed in one area * We like that we can use another great system due to having Hapi

SVP Global Hotel Technology

The Hapi solution simplifies integrations and lowers upfront and ongoing costs. Addresses a major point of the hospitality technology ecosystem.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hapi's solution simplifies integrations between PMS and Salesforce, our best of breed CRM solution. Working with HAPI has and continues to be very easy on account of their deep integration experience and general flexibility.

by Scott Barghaan (Salesforce) on December 13, 2021

See more answers (25)
Question:

What differentiates this product or service from the competition?

Answer:

Hapi, as a cloud based data platform, gives my technology the ability to access real-time hospitality data. Where Hapi Connect for Salesforce takes this a step further, is I now have my data exposed in the world’s #1 CRM and email marketing platform.

by Scott Barghaan (Salesforce) on December 13, 2021

See more answers (25)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you have not looked at Salesforce for your hotel group, now is the time to do so. Many hoteliers that I have spoken to have previously believed a Salesforce deployment would be too expensive when compared to other hospitality-specific CRMs. With HAPI, that is no longer true. Hapi has the integrat...

by Scott Barghaan (Salesforce) on December 13, 2021

See more answers (25)
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+ 23 recommend
Recommended by Show More (21)

Features

Data Management

4/5 features

Compliance & Security

4/5 features

Data Integration & Syncing

4/5 features

Data Storage

4/5 features

Want to go behind the scenes and see how Hapi works?

Clients & references

References & testimonials

Testimonial avatar
Through the use of the Hapi connectors, the pace of hotel integrations has accelerated significantly, which is a strong competitive advantage as part our growth and expansion strategy. Not only can we...
John Edwards CIO at the

Featured partners

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Case studies

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Hapi doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Oceania
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Hong Kong
  • France
  • United Kingdom
  • Canada
  • Indonesia
  • Singapore
  • Belgium
  • Ireland

58 Verified Hapi Reviews

Likelihood to Recommend
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September 21, 2022

Hapi Review: Knowledgeable Team

Manager, Guest Experience Manager from Luxury Hotels in Los Angeles (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The team is very knowledgeable and always available to assist. The team provides service on time. The Team is friendly and approachable.

What do you dislike or think could be improved?

Keep up the great work. Not aware of any improvement at this time. They have been very helpful and easy to work with.

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
5
arrow review On Dec 06, 2021 Luis S. from Hapi replied:
 Thank you for the review and for the support. 

August 30, 2022

Hapi Review: Excellence in Service and Delivery

Vice President of IT from Other in Denver (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

HAPI is the solution for all our technical problems. They make integration seamless and easy. No more worries about Data from multiple sources. They always find a way, fast, easy , and seamless.

What do you dislike or think could be improved?

Honestly , There is nothing that needs to be improved upon. They are amazing and their entire team is amazing.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

August 27, 2022

Hapi Review: Great integration solution for hospitality!

CIO from Luxury Hotels in Paris (France)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The HAPI Solution helps us to integrate, interface and expand our services easier and faster. Connecting external apps to our PMS through HAPI really improves our customer experience.

What do you dislike or think could be improved?

Now, it would be interesting for Hapi to develop other connectors, other interfaces in order to cover a wide range of products and activities.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

August 26, 2022

Hapi Review: Great Product, Fantastic Team

VP, DevOps from Branded Hotels in Post Falls (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The Hapi team has a unique vision and direction as the premier integrator for the hospitality industry. That, coupled with their willingness to go the extra mile for their customers, we have been able to ...