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Ratings Snapshot
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Ranked #3 out of 16 in Marketplaces & Integrators
Hapi has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreHapi Overview
Hapi Overview
Integrating and sharing data among internal and third-party systems is critical to the success of your hotel or hospitality organization, but the tools you rely on today are expensive, brittle and hold back business operations. We designed HAPI as an open, scalable and secure solution that makes it easy, fast and inexpensive to integrate PMS, CRM and other systems.
About Hapi View website
Founded in 2017 | Headquarters in Miami United States | 32 employeesHapi is a disruptive data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, wh...
Other Products by Hapi
Integrates with
- Upselling Software
- Group Sales Management Software
- Property Management Systems
What customers love about Hapi
Project Manager from Resorts
We had a very complex project needing to bridge gaps with API's for Salesforce and our hotel technology. We had several options and HAPI were by far the most professional and able to complete the work with little stress...
Director of Front of House from Branded Hotels
* We like the extraction * We like that it can all be viewed in one area * We like that we can use another great system due to having Hapi
SVP Global Hotel Technology from Other
The Hapi solution simplifies integrations and lowers upfront and ongoing costs. Addresses a major point of the hospitality technology ecosystem.
Expert Q&A and Partner Recommendations
What does this product or service do well?
Hapi's solution simplifies integrations between PMS and Salesforce, our best of breed CRM solution. Working with HAPI has and continues to be very easy on account of their deep integration experience and general flexibility.
by Scott Barghaan (Salesforce) on December 13, 2021
See more answers (25)What differentiates this product or service from the competition?
Hapi, as a cloud based data platform, gives my technology the ability to access real-time hospitality data. Where Hapi Connect for Salesforce takes this a step further, is I now have my data exposed in the world’s #1 CRM and email marketing platform.
by Scott Barghaan (Salesforce) on December 13, 2021
See more answers (25)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you have not looked at Salesforce for your hotel group, now is the time to do so. Many hoteliers that I have spoken to have previously believed a Salesforce deployment would be too expensive when compared to other hospitality-specific CRMs. With HAPI, that is no longer true. Hapi has the integrat...
by Scott Barghaan (Salesforce) on December 13, 2021
See more answers (25)Features
Clients & references
References & testimonials
Through the use of the Hapi connectors, the pace of hotel integrations has accelerated significantly, which is a strong competitive advantage as part our growth and expansion strategy. Not only can we...
Featured partners
Case studies
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- France
- Hong Kong
- United Kingdom
- Canada
- Indonesia
- Singapore
- Belgium
- Ireland
December 17, 2021
Hapi Review: GreatTeam
SVP of IT from Luxury Hotels in Issy-les-Moulineaux (France)
What do you like most?
The Hapi solution simplifies integrations and this this can be done with very limited effort lowers upfront costs. The Hapi solution has a large catalog of hospitality ecosystem solutions, addressing mo...
What do you dislike or think could be improved?
Hapi to continue to expand their connectivity to other operational systems, not just the most popular. So this can answer to major player but also very specific needs.
December 17, 2021
Hapi Review: Must have for your hospitality ecosystem
CRM and DATA director from Luxury Hotels in Paris (France)
What do you like most?
Hapi allowed us accessing our PMS data in a really efficient and fast way Hapi is connected to most of the systems we use in the hospitality industry and provide a seamless integration
What do you dislike or think could be improved?
Increase the connectivity offer with new IT partners Allow more customs setups in the native streaming offer without the need for further development
December 15, 2021
Hapi Review: Great solution for those using Opera PMS
Strategic Project Manager from Branded Hotels in (United Kingdom)
What do you like most?
The HAPI product can provide a vital service to Hoteliers using Opera as their PMS. Using HAPI we were able to integrate a 3rd party service to Opera quicker and more effectively then integrating directly...
What do you dislike or think could be improved?
We find HAPI are great for any of the integration development that they have productised. However can be reluctant to do customised development.
December 14, 2021
Hapi Review: Exciting company built on mature platform
Director, Enterprise Systems Integration from Branded Hotels
What do you like most?
Exciting opportunities and company outlook with robust, native integration to mature CDP and integration to 3rd parties. Data analytics and sales opportunities very exciting.
What do you dislike or think could be improved?
Clearer roadmap and integration plans with other mature players in the hospitality space, especially with certified interfaces with F&B and Spa products.
December 14, 2021
Hapi Review: Happy Happy Customer
VP - Hotel Technology from Boutiques in Chicago (United States of America)
What do you like most?
Hapi has allowed us to access data from our PMS that was previously inaccessible. Their team is great to work with and are always willing to hear a new use-case or vet additional development for the righ...
What do you dislike or think could be improved?
Hapi should continue to expand their integrations and work with more partners in the industry. They have proven their ability to be a viable middleware to connect various systems.
December 11, 2021
Hapi Review: Hapi makes me very Happy
Director of IT from Resorts in Delray Beach (United States of America)
What do you like most?
The Hapi product has a great team behind them that makes it pleasant to work with. The product itself helps me pull the data in from different systems easily into one location
What do you dislike or think could be improved?
Up until now, I am pleased with the product. I have not encountered a scenario or situation where I need to make a change.
Pricing
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Hapi doesn’t have any free e-books or reports available
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Monscierge (Connect Staff)
Staff Collaboration ToolsImprove guest satisfaction by streamlining guest and staff service requests through real-time communication
Monscierge Guest Messaging
Guest Messaging SoftwareCommunicate with guests before, during or after their stay to increase and help drive guest satisfaction.
Owner
Hapi provides a mission critical connectivity and interoperability solution that makes our CRM product more efficient and more affordable for our joint clients. The Hapi team is very responsive from both giving us sales...