Ranked 3 (out of 16) in Marketplaces & Integrators

Marketplaces & Integrators

Simplifying the Exchange of Data in Hospitality

Ratings Snapshot

Certificate of Excellence
Read 58 reviews
HTR Score icon
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #3 out of 16 in Marketplaces & Integrators

Ease of Use
Customer Support
Verified Customer Support

Hapi has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 23 verified reviews
  • Luxury Hotels 19 verified reviews
  • Resorts 6 verified reviews
  • City Center Hotels 4 verified reviews
  • Limited Service & Budget Hotels 3 verified reviews
  • Boutiques 3 verified reviews
  • Vacation Rentals & Villas 3 verified reviews
  • Casinos 1 verified reviews
  • RV Parks & Campgrounds 1 verified reviews
  • Airport/Conference Hotels 1 verified reviews
  • Motels 1 verified reviews
  • Extended Stay & Serviced Apartments 1 verified reviews

Hapi Overview

Hapi Overview

Integrating and sharing data among internal and third-party systems is critical to the success of your hotel or hospitality organization, but the tools you rely on today are expensive, brittle and hold back business operations. We designed HAPI as an open, scalable and secure solution that makes it easy, fast and inexpensive to integrate PMS, CRM and other systems.

About Hapi View website

Founded in 2017 | Headquarters in Miami United States | 32 employees

Hapi is a disruptive data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, wh...

Other Products by Hapi

Integrates with

  • Upselling Software
  • Group Sales Management Software
  • Property Management Systems
Browse integrations (77 verified)

What customers love about Hapi

Like 95% recommend


Hapi provides a mission critical connectivity and interoperability solution that makes our CRM product more efficient and more affordable for our joint clients. The Hapi team is very responsive from both giving us sales...

Project Manager

We had a very complex project needing to bridge gaps with API's for Salesforce and our hotel technology. We had several options and HAPI were by far the most professional and able to complete the work with little stress...

Director of Front of House

* We like the extraction * We like that it can all be viewed in one area * We like that we can use another great system due to having Hapi

SVP Global Hotel Technology

The Hapi solution simplifies integrations and lowers upfront and ongoing costs. Addresses a major point of the hospitality technology ecosystem.

Read Reviews

Expert Q&A and Partner Recommendations


What does this product or service do well?


Hapi's solution simplifies integrations between PMS and Salesforce, our best of breed CRM solution. Working with HAPI has and continues to be very easy on account of their deep integration experience and general flexibility.

by Scott Barghaan (Salesforce) on December 13, 2021

See more answers (25)

What differentiates this product or service from the competition?


Hapi, as a cloud based data platform, gives my technology the ability to access real-time hospitality data. Where Hapi Connect for Salesforce takes this a step further, is I now have my data exposed in the world’s #1 CRM and email marketing platform.

by Scott Barghaan (Salesforce) on December 13, 2021

See more answers (25)

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?


If you have not looked at Salesforce for your hotel group, now is the time to do so. Many hoteliers that I have spoken to have previously believed a Salesforce deployment would be too expensive when compared to other hospitality-specific CRMs. With HAPI, that is no longer true. Hapi has the integrat...

by Scott Barghaan (Salesforce) on December 13, 2021

See more answers (25)