4.8 (69 REVIEWS)

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HT Score 
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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4.8 (69 REVIEWS)

Ranked 3 (out of 14) in Marketplaces & Integrators

Unleash Innovation by Sharing System Data in Real Time

Ratings Summary

69 reviews
Ease of Use
Customer Support

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Certified Support

Hapi has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn more
About Hapi
Founded in 2017 | Headquarters in Miami (United States) | 32 employees
Simplify integrations and allow real-time data sharing across the tech stack, saving development costs and improving data management. Hospitality technology integrations have traditionally been cumbersome. Hapi's streamlined APIs open access to data from leading hotel systems to help hotel companies innovate faster by removing integration, development and deployment challenges. – Standardize the information you’re sharing between systems. – Access the data you need to make better business decisions and improve the guest experience. – Push and pull data from cloud-based systems, opening up a new world of available tools. – Understand every facet of the guest journey, including the on-property experience, at the corporate level. – Create innovative digital guest engagements quickly, cost-effectively and securely.


Hapi doesn’t have any benefits or use cases available


Data Management

4/5 features

Compliance & Security

4/5 features

Data Integration & Syncing

4/5 features

Data Storage

4/5 features


Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month

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Popularity by Segment


46 | X-Large (200+ room)

13 | Large (75-199 room)

3 | Medium (25-74 room)

3 | Small (10-24 room)

1 | X-Small (1-9 room)


29 | Luxury Hotels

25 | Branded Hotels

10 | Resorts

6 | City Center Hotels

6 | Limited Service & Budget Hotels

5 | Boutiques

4 | Vacation Rentals & Villas

2 | Bed & Breakfast & Inns

2 | Extended Stay & Serviced Apartments

2 | Hostels

2 | RV Parks & Campgrounds

1 | Casinos

1 | Airport/Conference Hotels

1 | Motels


39 | North America

17 | Europe

13 | Asia Pacific


58 | Marketplaces & Integrators

37 | Hotel CRM & Email Marketing




Expert Recommendations

Hotelier Rating

Very Good

By Product

  • Marketplaces & Integrators
    Marketplaces & Integrators
  • Hotel CRM & Email Marketing
    Hotel CRM & Email Marketing

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large


  • North America
    North America
  • Europe
  • Asia Pacific
    Asia Pacific

Hapi API intergration

Manger, Central Reservation Systems from 200 to 499 room Luxury Hotel in Toronto (Canada)

7 months ago
The company is very friendly with fast and efficient response times. They provided reliable integrated solution with quality documentation and meeting notes during the whole process. The code is easy to follow and very flexible for changes while integrating with our 3rd party. Provided excellent issue handling and support during the impleme...

Knowledgeable Team

Manager, Guest Experience Manager from 500+ room Branded Hotel in Los Angeles (United States of America)

8 months ago
The team is very knowledgeable and always available to assist. The team provides service on time. The Team is friendly and approachable.

Happy with Hapi :)

Area Sale & Marketing Manager from 500+ room Resort in Honolulu (United States of America)

8 months ago
The integration technology is terrific Very nice to have domestic staff/contacts Once work starts - its completed in a very short time.

Great team and a very friendly experience

Director of Property IT from 500+ room in Columbia (United States of America)

8 months ago
Very Knowledge Team, helped determine what path/direction would be best to take. *friendly and professional *very knowledgeable *Great experience working with them

Excellence in Service and Delivery

Vice President of IT from 100 to 199 room Branded Hotel in Denver (United States of America)

9 months ago
HAPI is the solution for all our technical problems. They make integration seamless and easy. No more worries about Data from multiple sources. They always find a way, fast, easy , and seamless.

Great integration solution for hospitality!

CIO from 500+ room Luxury Hotel in Paris (France)

9 months ago
The HAPI Solution helps us to integrate, interface and expand our services easier and faster. Connecting external apps to our PMS through HAPI really improves our customer experience.

Great Product, Fantastic Team

VP, DevOps from 100 to 199 room Branded Hotel in Post Falls (United States of America)

9 months ago
The Hapi team has a unique vision and direction as the premier integrator for the hospitality industry. That, coupled with their willingness to go the extra mile for their customers, we have been able to accomplish wonders on very compressed timelines.

Right product, right technology, great people

CIO from 500+ room Luxury Hotel in (Hong Kong)

9 months ago
The HAPI team is deep & knowledgeable. They’ve got a customer service focus that’s the same as our teams & operators

True partners taking our technology to the next level

SVP Innovation, Digital Transformation and Strategy from 25-49 room City Center Hotel in (Hong Kong)

9 months ago
- HAPIs technology is truly a game changer for the hotel industry, solving the critical issue of integrating disparate systems without having to build lots of point to point integrations - Their team is truly knowledgeable, about the hotel industry and hotel tech as well as their obvious expertise in technology in general - HAPI and their...

Great Team to work with

Senior Director - Guest Facing Applications from 500+ room Branded Hotel in (Hong Kong)

9 months ago
- The Hapi solution simplifies integrations between PMS and Salesforce as one of the best CRM in the market - Working with HAPI has and continues to be very easy on account of their deep integrations experience and general flexibility - They have very strong relationship with Oracle as the vendor of our PMS system.
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