Ireckonu Core
4.3 (11 REVIEWS)
Ireckonu Core
4.3 (11 REVIEWS)
Ranked 6 (out of 14) in Marketplaces & Integrators
CORE Middleware connects hotel IT systems by consolidating data in an API of API's
87% recommended by 9 hotels
Ratings Summary
Recommended by
Achievements
Ireckonu’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn moreRecommended for
Capabilities
Ireckonu doesn’t have any benefits or use cases available
Features
Success Stories
Ireckonu doesn’t have any case studies available
References
"The addition of the IKnowU product complements our technology strategy as a global leader in luxury hospitality, and is key to supporting our Fans of M.O. guest recognition program."
"Ireckonu allowed us to achieve a heightened level of success. New options are always presenting themselves for us to better our efficiency and with Ireckonu's live insights into our entire property, we are able to continuously optimize our operations."
"Ireckonu and its founder Jan Jaap van Roon were the only ones that were able to achieve our goals in a purposeful, creative and original way. They were the only company I trusted who were talented enough to take hotel technology to the next level. They understand how modern travelers act and what the customer desires."
"The addition of the IKnowU product complements our technology strategy as a global leader in luxury hospitality, and is key to supporting our Fans of M.O. guest recognition program."
"Ireckonu allowed us to achieve a heightened level of success. New options are always presenting themselves for us to better our efficiency and with Ireckonu's live insights into our entire property, we are able to continuously optimize our operations."
"Ireckonu and its founder Jan Jaap van Roon were the only ones that were able to achieve our goals in a purposeful, creative and original way. They were the only company I trusted who were talented enough to take hotel technology to the next level. They understand how modern travelers act and what the customer desires."
"The addition of the IKnowU product complements our technology strategy as a global leader in luxury hospitality, and is key to supporting our Fans of M.O. guest recognition program."
"Ireckonu allowed us to achieve a heightened level of success. New options are always presenting themselves for us to better our efficiency and with Ireckonu's live insights into our entire property, we are able to continuously optimize our operations."
"Ireckonu and its founder Jan Jaap van Roon were the only ones that were able to achieve our goals in a purposeful, creative and original way. They were the only company I trusted who were talented enough to take hotel technology to the next level. They understand how modern travelers act and what the customer desires."
Featured Customers
More Products by Ireckonu
IKnowU is a Customer Data Platform (CDP) that integrates your guest related IT systems and consolidates the information in a central System of Record (SoR) for all guest profile data. The added value Irecokonu creates is about the unlimited flexibility IKnowU tools offer you to deliver targeted experiences so you can drive engagement and keep guests coming back for more.
Ireckonu CORE Middleware begins with platform agnostic systems integration as it collects, matches, and merges all siloed data into one central data lake. CORE Middleware consolidates hospitality IT systems in a powerful Data Management Platform so hoteliers can get the most out of their valuable data regardless of source.
A centralized Single Guest View (SGV) of all guest information and activity to customize and optimize communication and improve the customer experience.
A manual and automated functionality that enables hoteliers to merge profiles in a central System of Record (SoR) based on configurable business rules to improve the quality of Profile data.
A configuration tool that allows hoteliers to assign values to clients based on five standard variables - Recency, Frequency, Monetary, Duration, and Diversity (plus N) - to create a loyalty score so you can customize communication for up sales opportunities.
A User Interface to create lists based on aggregated transactional and profile data then export the list to a CSV file for use in CRM and email campaigns.
Single Sign-On (SSO) functionality for guests across multiple channels.
A centralized system for guests to manage their data consent status such as opt -in/out.
A UI in Portal to manage transactional email communication business rules to automatically trigger sending of those emails in SendGrid.
Leverages Machine Learning (ML) to cluster guests based on behavioural data and assigns a label to a profile.
A Recommender Engine for what service to offer guest during a touchpoint of the customer journey.
A Recommender Engine for when to offer guest a service during a touchpoint of the customer journey.
The CORE Middleware User Interface provides access to all Ireckonu products, features, and settings. This is your control centre where you get the big picture and all your integrated data becomes visible, accessible, and usable with dashboards.
Real-time monitoring of all integrated systems and information flows via a dashboard in Portal.
Comprehensive set of certified APIs that communicate with all systems.
Access to all reservation data, cleaned, normalized, and updated in real-time from all connected CRS and PMS systems.
A standard set of embedded Power BI business intelligence reports generated from reservation data.
All data flowing through the Ireckonu ecosystem made accessible, through DIY Self Service Reporting data models, and lightning fast with imbedded Power BI.
Ireckonu IKnowU
Hotel CRM & Email Marketing by Ireckonu
Capabilities
Ireckonu doesn’t have any benefits or use cases available
Success Stories
Ireckonu doesn’t have any case studies available
Recommended by
8
Reviews
3
Expert Recommendations
Hotelier Rating
IRU enables us to centrally integrate and support multiple on & above property systems into one environment
VP of Revenue Management from 500+ room Branded Hotel in Davie (United States of America)
Ireckonu helps us connect
Vice President - Reverb Hotels - Hard- Rock International from 500+ room Branded Hotel in Davie (United States of America)
Loyalty & BI made easy to use
VP Revenue Strategy from 50-74 room Luxury Hotel in (Thailand)
Seamless and simple integration
from 25-49 room Branded Hotel in Forrest (Australia)
Great support and integration
Manager from 200 to 499 room Branded Hotel in Amsterdam (Netherlands)
Thorough & committed
Revenue Strat Manager from 100 to 199 room Branded Hotel in New York (United States of America)
A host of services that aggregate many moving parts
from 100 to 199 room Branded Hotel in New York (United States of America)
Worked with Ireckonu on multiple program and they are great to work with
from 200 to 499 room Branded Hotel in San Diego (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
While working as a consultant for a hotel property, Ireckonu was one of the vendors providing kiosks. From my experience, they were some of the most diligent and dedicated people I have met. Their attention to detail in addition to make sure they met their client’s needs were second to none. I would gladly work with them again.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The expertise of the individuals involved with the project I was working on, was at a whole different level than some vendors I have worked with in the past. Ireckonu always had the right people on the phone to solve for the challenges we faced. Things were adjusted and functional in a very timely manner.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is important to understand that this product is not based out of the US and is headquartered in Europe. They have a fairly extensive support system to accommodate for the time difference but if any major development is needed during off hours, that could be a little challenging. Having said that, they are more than capable of handling customer’s needs and requests giving proper notification. They are also really good at working with other vendors to ensure integrations are working smoothly.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Included Modules
Profile
Hotel CRM & Email MarketingMatch & Merge
Hotel CRM & Email MarketingRFM+
Hotel CRM & Email MarketingGuest Segmentation
Hotel CRM & Email MarketingFeatures
Ireckonu Core
Marketplaces & Integrators by Ireckonu
Capabilities
Ireckonu doesn’t have any benefits or use cases available
Success Stories
Ireckonu doesn’t have any case studies available
Recommended by
4
Reviews
2
Expert Recommendations
Hotelier Rating
IRU enables us to centrally integrate and support multiple on & above property systems into one environment
VP of Revenue Management from 500+ room Branded Hotel in Davie (United States of America)
Comprehensive APIs which lead to shorter timeframe for integration development with other solutions.
VP of Data Analytics from 200 to 499 room Luxury Hotel in Singapore (Singapore)
Easy contactless check-in enabled by IGreetU and CORE middleware
hotel manager from 200 to 499 room Boutique in New York (United States of America)
Very robust and secure integrations and high level operational posture
from 500+ room City Center Hotel in Voorschoten (Netherlands)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
While working as a consultant for a hotel property, Ireckonu was one of the vendors providing kiosks. From my experience, they were some of the most diligent and dedicated people I have met. Their attention to detail in addition to make sure they met their client’s needs were second to none. I would gladly work with them again.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The expertise of the individuals involved with the project I was working on, was at a whole different level than some vendors I have worked with in the past. Ireckonu always had the right people on the phone to solve for the challenges we faced. Things were adjusted and functional in a very timely manner.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is important to understand that this product is not based out of the US and is headquartered in Europe. They have a fairly extensive support system to accommodate for the time difference but if any major development is needed during off hours, that could be a little challenging. Having said that, they are more than capable of handling customer’s needs and requests giving proper notification. They are also really good at working with other vendors to ensure integrations are working smoothly.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Included Modules
Portal
Marketplaces & IntegratorsSystem Monitoring
Marketplaces & IntegratorsAPI Portal
Marketplaces & IntegratorsReservation Data Store
Marketplaces & IntegratorsStandard Reporting
Business IntelligencePower Cubes
Business IntelligenceFeatures
11
Reviews
3
Expert Recommendations
Hotelier Rating
IRU enables us to centrally integrate and support multiple on & above property systems into one environment
VP of Revenue Management from 500+ room Branded Hotel in Davie (United States of America)
Comprehensive APIs which lead to shorter timeframe for integration development with other solutions.
VP of Data Analytics from 200 to 499 room Luxury Hotel in Singapore (Singapore)
Ireckonu helps us connect
Vice President - Reverb Hotels - Hard- Rock International from 500+ room Branded Hotel in Davie (United States of America)
Easy contactless check-in enabled by IGreetU and CORE middleware
hotel manager from 200 to 499 room Boutique in New York (United States of America)
Loyalty & BI made easy to use
VP Revenue Strategy from 50-74 room Luxury Hotel in (Thailand)
Seamless and simple integration
from 25-49 room Branded Hotel in Forrest (Australia)
Great support and integration
Manager from 200 to 499 room Branded Hotel in Amsterdam (Netherlands)
Thorough & committed
Revenue Strat Manager from 100 to 199 room Branded Hotel in New York (United States of America)
Very robust and secure integrations and high level operational posture
from 500+ room City Center Hotel in Voorschoten (Netherlands)
A host of services that aggregate many moving parts
from 100 to 199 room Branded Hotel in New York (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
While working as a consultant for a hotel property, Ireckonu was one of the vendors providing kiosks. From my experience, they were some of the most diligent and dedicated people I have met. Their attention to detail in addition to make sure they met their client’s needs were second to none. I would gladly work with them again.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The expertise of the individuals involved with the project I was working on, was at a whole different level than some vendors I have worked with in the past. Ireckonu always had the right people on the phone to solve for the challenges we faced. Things were adjusted and functional in a very timely manner.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is important to understand that this product is not based out of the US and is headquartered in Europe. They have a fairly extensive support system to accommodate for the time difference but if any major development is needed during off hours, that could be a little challenging. Having said that, they are more than capable of handling customer’s needs and requests giving proper notification. They are also really good at working with other vendors to ensure integrations are working smoothly.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"