Hotel App Store (by SiteMinder)

4.6 (92 REVIEWS)

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HT Score  
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Mano, Timea, Oier + 68 more experts recommend SiteMinder

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Hotel App Store (by SiteMinder)

4.6 (92 REVIEWS)

Ranked 2 (out of 16) in Marketplaces & Integrators

The Hotel App Store helps every hotel to seamlessly connect with trusted apps to solve problems and create new opportunities.

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Ratings Summary

4.6
Excellent
92 reviews
Ease of Use
4.6/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Hotel App Store (by SiteMinder) is the #2 most trending product in the Marketplaces & Integrators category (out of 16) and the #168 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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98 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Hotel App Store (by SiteMinder)
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
The Hotel App Store gives hotels easy access to the most relevant applications. Boost upselling, generate more engaging guest communications, manage reviews, organise airport transfers and much more. The Hotel App Store includes the most trusted applications for all types of properties, across all geographies.

Capabilities

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SiteMinder doesn’t have any benefits or use cases available

Features

Data Management

4/5 features

Compliance & Security

4/5 features

Data Integration & Syncing

4/5 features

Data Storage

4/5 features

Pricing

Pricing Available By Request

SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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16

Success Stories

5

References

10

Featured Customers

Success Stories

profile-carrusel-screenshot

Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Batu Layar (Indonesia)

profile-carrusel-screenshot

Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Tambon Mu Si (Thailand)

profile-carrusel-screenshot

SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Tambon Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

แขวง คลองเตย (Thailand)

profile-carrusel-screenshot

Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Šimuni (Croatia)

profile-carrusel-screenshot

HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Tambon Ratsada (Thailand)

profile-carrusel-screenshot

TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Ultimo (Australia)

profile-carrusel-screenshot

PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

(United Kingdom)

profile-carrusel-screenshot

How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Southbank (Australia)

profile-carrusel-screenshot

La Flora Group is confident it has found a lasting solution with SiteMinder

Tambon Khuekkhak (Thailand)

profile-carrusel-screenshot

The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

profile-carrusel-screenshot

V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder

Kreisfreie Stadt Köln (Germany)

profile-carrusel-screenshot

Fuli Hot Spring Resort has all boxes ticked with SiteMinder

D350 (China)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

Popularity by Segment

Size

398 | Medium (25-74 room)

309 | Large (75-199 room)

246 | Small (10-24 room)

240 | X-Large (200+ room)

150 | X-Small (1-9 room)

Type

276 | Resorts

273 | Boutiques

240 | Luxury Hotels

193 | Bed & Breakfast & Inns

187 | City Center Hotels

125 | Branded Hotels

115 | Extended Stay & Serviced Apartments

102 | Motels

90 | Hostels

90 | Vacation Rentals & Villas

51 | Limited Service & Budget Hotels

25 | RV Parks & Campgrounds

20 | Airport/Conference Hotels

6 | Casinos

Region

530 | Europe

387 | Asia Pacific

306 | Oceania

215 | North America

55 | South America

31 | Africa

18 | Middle East

16 | Central America

Category

1481 | Channel Managers

736 | Booking Engine

233 | Rate Shopping & Market Intelligence

154 | Website Design

92 | Marketplaces & Integrators

84 | Metasearch & Ad Tech

76 | Hotel Rate Parity

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92

Reviews

32

Expert Recommendations

Hotelier Rating

Excellent
1179
Very Good
227
Average
96
Poor
31
Terrible
28

By Product

  • Channel Managers
    Channel Managers
  • Booking Engine
    Booking Engine
  • Rate Shopping & Market Intelligence
    Rate Shopping & Market Intelligence
  • Website Design
    Website Design
  • Marketplaces & Integrators
    Marketplaces & Integrators
  • Metasearch & Ad Tech
    Metasearch & Ad Tech
  • Hotel Rate Parity
    Hotel Rate Parity

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
10

Siteminder Channel Manager

from 200 to 499 room Branded Hotel in Singapore (Singapore)

Verified
10 days ago
Siteminder Channel Manager is an affordable, straightforwardand easy system to navigate. Excellent and prompt customerservice provided via the chatbot message.
Khogulan from SiteMinder replied
Hi, Firstly, a huge thank you for giving us a 5 star review, we truly appreciate it! We are thrilled that you are enjoying our platform and receiving excellent service from our customer support. Remember, we're always here to help. If you need us, just reach out to our support team anytime. Thank you for choosing us and we look forward to making your overall SiteMinder experience even better for years to come. Regards, Khogulan
9

Speedness

General Hotel Manager from 100 to 199 room Branded Hotel in Almussafes (Spain)

Verified
11 days ago
Parity and saver time is they Best fit revenue management because we change rates several times per day. Si it is really fast
Khogulan from SiteMinder replied
Hi Inmaculada, Thank you for your positive feedback on our platform, we are glad to hear that the Rate Parity function is helping you manage your revenue and time efficiently. We sincerely apologise for any inconvenience you have experienced due to our slow response time. Please know that we understand the importance of addressing our customers’ concerns without delay, and hope you could give us some time while we work on improving our customer support experience. As always, we welcome your feedback and the opportunity to make SiteMinder a better platform for you and your property. Warm regards, Khogulan
10

GAME CHANGER

PRICING from 50-74 room in Barcelona (Spain)

Verified
9 months ago
In our case it's easy because we did not have a CM nor PMS last month so... now it's a game changer. What we like the most is being able to modify prices from SM and see how those modifications are sent to the OTA's. We save time and we avoid mistakes
Ereena from SiteMinder replied
Hi Oriol, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder Channel Manager a game changer. We hear you on overview of the dashboard and we will share your feedback to our respective team. Who knows from your suggestions here we can improve in time to come. If you need help with anything, you can reach out to our 24/7 support chat. One of our team will be more than happy to assist you. Thanks, Ereena
10

Delivers high-performing service

General Manager from 5 to 9 room Bed & Breakfast & Inn in (Thailand)

Verified
9 months ago
The team always willing to help and share, good preparing for all information with good advice about the system. Excellent teamwork, follow up and ready to support.
Ereena from SiteMinder replied
Hi Luckkana Chaipromma, Thank you for taking the time to leave us a review. We are happy to learn that you find SiteMinder team is always there to help, share and advises to support your day-to-day. Don't forget, if you need help with anything, please jump on our 24/7 chat. One of our team will be more than happy to assist you. Thanks, Ereena
9

Innovated led hotel tech platform

Chief Commercial Officer from 500+ room in Bondi (Australia)

Verified
9 months ago
Siteminder is always working to make their product better and trying to solve the next major issue for their customers.
Ereena from SiteMinder replied
Hi Jeff, Firstly, we appreciate you so much for taking time out of your busy schedule to leave us a review! We're happy to hear that SiteMinder's Channel Manager and Booking Engine are helping you to manage your property well, we certainly pride ourselves to prioritising our customers' needs above all. Thanks for your feedback, please be assured that your suggestion will be taken seriously and relayed to our product team for enhancements in near future. We look forward to being a part of your continued success for years to come! Thanks, Ereena
10

Easy way to sharing the rate to each channel, fast distribution market optimize and reporting each channel as well

Assistant E-Commerce from 75-99 room Hostel in Phnom Penh (Cambodia)

Verified
9 months ago
Easy to control rate and inventory to each channels and Meta search market. Rate intelligence compare and compset the timing too.
Ereena from SiteMinder replied
Hi Rong, Firstly, we appreciate you so much for taking time out of your busy schedule to leave us a review! We're happy to hear that SiteMinder's Channel manager, Insights and App Store are helping you greatly. Please know that we are continuously optimising our products to make them better so your various feedback on the app store marketplace will definitely be looked at for future enhancement. In the meantime, feel free to reach out to us via our 24/7 chat if you need anything else, and we will be more than glad to assist you accordingly! We look forward to being a part of your continued success for years to come! Thanks, Ereena
10

One of the best channel manager for hotels and integration PMS

Director of sales from 100 to 199 room City Center Hotel in (Vietnam)

Verified
9 months ago
Friendly to use, Easier to manage and update rate, very fast to synch data to OTAs and back. Work well with PMS intergrations.
Ereena from SiteMinder replied
Hi Giang, Firstly, we appreciate you so much for taking time out of your busy schedule to leave us a review! We're happy to hear that you are satisfied with SiteMinder's Channel Manager and how user friendly it is to manage your property. Please know that we are continuously optimising our products to make them better so we will definitely be considering your suggestions in the future. In the meantime, feel free to reach out to us via our 24/7 chat if you need anything else, and we will be more than glad to assist you accordingly! We look forward to being a part of your continued success for years to come! Thanks, Ereena
10

Easy use of channel manager

Supervisor from 25-49 room in El Nido (Philippines)

Verified
10 months ago
The easy steps and tool features for connecting OTAs, generating reports, and gaining insights into other hotels' competition to help strategize rates.
Ereena from SiteMinder replied
Hi Arlene, Thank you for taking the time to leave us a review. We're happy to learn you are gaining much value from SiteMinder's Channel Manager and Insights. Our chat is available 24/7, and we also have dedicated live support for your country (Philippines). Do reach out if you need anything urgent. We look forward to being a part of your continued success! Sincerely, Ereena
8

Promote automation

Revenue & Reservations Manager from 200 to 499 room Luxury Hotel in Kuala Lumpur (Malaysia)

Verified
10 months ago
- Retiring manual process to optimize revenue for inventory and rate update.- Seamless integration in system to improve data accuracy.
Ereena from SiteMinder replied
Hi Annie, Thank you for taking the time to leave us a review, we're happy to learn that you're satisfied with SiteMinder's Channel Manager and its seamless integration features. We're continuously improving our products and services, and we will certainly share your feedback to improve reservation details reporting with our product team for their consideration. We look forward to being a part of your continued success! Sincerely, Ereena
8

Promote Automation

Revenue & Reservations Manager from 200 to 499 room Luxury Hotel in Kuala Lumpur (Malaysia)

Verified
10 months ago
- Retire manual inventory and rate updates in just a few clicks- User friendly and full ownership of the system
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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

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