Profitroom Payments

Ranked 1 (out of 28) in Payments Processing Software

Payments Processing Software

Payments tailored to the needs of hoteliers guarantee full integration with the prepayment and cance...

Ratings Snapshot

Certificate of Excellence
Read 73 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 28 in Payments Processing Software

Ease of Use
4.8/5
ROI
4.5/5
Implementation
4.8/5
Customer Support
4.5/5
Verified Customer Support

Profitroom has opened its internal systems to

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Most popular for
  • Resort 21 verified reviews
    97%
  • Serviced Apartment 11 verified reviews
    99%
  • Bed & Breakfast 9 verified reviews
    96%
  • Boutique 9 verified reviews
    94%
  • City Center 7 verified reviews
    99%
  • Airport/ conference 5 verified reviews
    98%
  • Extended Stay 2 verified reviews
    95%
  • Branded 2 verified reviews
    80%
  • Villas 1 verified reviews
    100%

Profitroom Payments Overview

Profitroom Payments Overview

Thanks to full automation and connection with reservations, the verification of paid reservations is no longer a problem. Profitroom Payments, through its integration with Profitroom Channel Manager, allows you to conveniently view all payments on the Profitroom Suite panel. Profitroom Payments operate according to the definition of payment policies, so they place control in the hands of the hotel...

About Profitroom View website

Founded in 2007 | Headquarters in Poland | 150 employees

Rapid increase of your profits. Guaranteed! Profitroom is the leading provider of SaaS technology and hotel marketing services for hotels and apartments. We ar...

Other Products by Profitroom

1/3

Integrates with

  • Booking Engine
  • Channel Managers
  • Digital Marketing Agencies
Browse integrations (6 verified)

What customers love about Profitroom Payments

Like 96% recommend

Director of Sales and Marketing from City Center

We use every single service/tool provided by Profitroom. We appreciate especially the ease of use and most importantly that Profitroom helps us generate revenue which is constantly growing. In all aspects, we can count o...

Revenue Director from Branded

Thanks to the profitroom we are able to sell packages what is impossible via our chain. our offer is more attractive thanks to it.

CEO from Resort

Large spectrum of products from websites to marketing and sales proceses. Always ready to develop and imrove products. Global player in hotel idustry.

Sales Director from City Center

Biggest advantages of cooperation with Profitroom are: - quick and easy contact with support channel. - easy access to all needed data. - friendly working environment .

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Profitroom products are always very well refined in terms of programming and design. Their solutions are innovative and forward-looking. We use their Channel Manager product very intensively, and the partnership approach of the company allows us to work well with hotels that also use their solutions...

by Lukasz Jarczak (STAYGET) on October 18, 2021

See more answers (11)
Question:

What differentiates this product or service from the competition?

Answer:

Profitroom solutions are compatible with each other, which gives great opportunities for their expansion depending on the needs and scale. Well organized support. The company's solutions always try to exceed the expectations of Hotels and the industry.

by Lukasz Jarczak (STAYGET) on October 18, 2021

See more answers (11)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Channel Manager is a product we work with on a daily basis, we are fully satisfied with it and we can recommend it to every hotelier with a clear conscience. It entitles work and automates many processes.

by Lukasz Jarczak (STAYGET) on October 18, 2021

See more answers (11)
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+ 9 recommend
Recommended by Show More (7)

Features

  • PCI Compliance
  • Multi-Processor Gateway
  • Chase (Credit Card Processing)
  • Heartland (Credit Card Processing)
  • First Data (Credit Card Processing)
  • Vantiv (Credit Card Processing)
  • GlobalPayments (Credit Card Processing)
  • TSYS (Credit Card Processing)
  • Elavon (Credit Card Processing)
  • Contactless Payments
  • 3-D Secure Payments
  • Accepts American Express
  • Accepts Visa
  • Accepts Mastercard
  • Accepts Diners Club
  • Accepts Discovery
  • Accepts WeChatPay
  • Accepts AliPay
  • Accepts Paypal
  • Payment Splitting
  • Pre-Authorizations
  • Installment Plans
  • Refund Management
  • Dynamic Currency Conversion (DCC)
  • Accepts Google Pay
  • Mail Order Telephone Order (MOTO) Payments
  • Accepts Apple Pay
  • Klarna Installment Plans
  • Payment Tokenization
  • Recurring Payments
  • Partial Capture
  • Gratuity Function
  • Chargeback Management
  • Pay by Link
  • Multi-Currency Settlements
  • Authorization Adjustments

Want to go behind the scenes and see how Profitroom Payments works?

Clients & references

References & testimonials

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Profitroom doesn’t have any references available

Featured partners

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Case studies

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Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • Poland
  • Czechia

73 Verified Profitroom Reviews

Likelihood to Recommend
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September 05, 2021

Profitroom Payments Review: Implementing is working perfect

Owner from Serviced Apartment in Poznań (Poland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- perfect contact to the customer. Profitroom people are available and helpful. This is very important for the new customers creating web design and accesibility to the different sales channels - very in...

What do you dislike or think could be improved?

I don't have any improvements ideas at the moment. In my opinion the software is fulfilling my needs completely. Keep like that

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 16, 2020

Profitroom Payments Review: Comprehensive services, perfect support, easy to use

Sales Specialist from Resort in Piaski (Poland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Customer service automation (CRM) - eliminating mistakes made by people, improving sales results thanks to sending messages reminding about the offer sent (CRM), automatic messages (CRM) - better contact ...

What do you dislike or think could be improved?

Hard to find. Improving integration with the hotel program in terms of booking modifications - it is not very important.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2020

Profitroom Payments Review: Reliable partner

Managing director from City Center in Katowice (Poland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is good to have a complex system from one partner. It is esyer to avoid communication misunderstandings and interface errors between systems. Creating our new website was a kind of challenge and r...

What do you dislike or think could be improved?

Customer care is good but always can be better , I'm waiting for a day when profitroom wil decide to crate own PMS system :)

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 16, 2020 Arkadiusz C. from Profitroom replied:
 Dear Radosław,
Many thanks for your kind opinion. We are looking forward to PMS too!

Wishing you S... 

December 15, 2020

Profitroom Payments Review: I really reccommend

CEO from Extended Stay in Starachowice (Poland)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

it is really an innovative company. They keep moving forward and implementing new services. I already have the 3rd page with them, so I recommend it.

What do you dislike or think could be improved?

time and speed of carrying out new orders and complaints. i wouldn't mind lower prices. the rest is quite ok.

Customer Support
4
Ease of Use
5
Value for money
2.5
Implementation
5
arrow review On Dec 16, 2020 Arkadiusz C. from Profitroom replied:
 Dear Filip,
Thank you for your opinion.

Wish you Simply more bookings.

Kind regards,
Profitroom Te... 

December 15, 2020

Profitroom Payments Review: Best products & fantastic customer support!

Hotel Manager from Boutique in Kraków (Poland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- easy to use and intuitive - great customer support - time-saving products - they follow trends and make our work easier ;)

What do you dislike or think could be improved?

There is nothing to complain about, everything works very well. Profitroom is professional company, with helpful and friendly staff. Highly recommended !

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 16, 2020 Arkadiusz C. from Profitroom replied:
 Dear Katarzyna,
Many thanks for your kind opinion. It means a lot to us.

Wish you Simply more booki... 

December 15, 2020

Profitroom Payments Review: Full package

Manager from Boutique in Kraków (Poland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The set of products offered by the profitroom is more than sufficient for the efficient management of a hotel facility. A friendly interface and good service complete the picture.

What do you dislike or think could be improved?

The response time to service requests could be better. The implementation process is quite tedious. However, these are not flaws, but minor imperfections.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4.5
arrow review On Dec 16, 2020 Arkadiusz C. from Profitroom replied:
 Dear Piotr,
Many thanks for your kind opinion. It means a lot to us!

Wish you Simply more bookings.... 

Pricing

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Recent News & Content

Recent articles

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Popular Profitroom Payments Integrations

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