Ranked 1 (out of 31) in Payments Processing Software
Payments Processing Software
Affordable, Reliable, Secure Payments Processing
Ranked #1 out of 31 in Payments Processing Software
ResNexus’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreWhether you're a hotel, bed and breakfast, campground, or other hospitality business, we make accepting credit card payments as fast, painless, and as secure as possible. We provide payment processing you can depend on so that you never miss a booking. If your business already has a low rate, ResNexus can match the rate of your current credit card processor based on 6 months of statements. If Res...
ResNexus is a cloud-based property management system (PMS) that saves your property time and money. ResNexus has all your property needs to increase bookings an...
ResNexus doesn’t have any verified integrations. Check back later for new ResNexus integrations.
97% recommend
Manager
I have experience with several other reservation software companies and Resnexus is hands down, the best company I’ve worked with! I find their software very user friendly and works well with 3rd partying booking engin...
We have used Resnexus from our opening in June 2012 and are very pleased. The software (Booking Engine) is easy to use for us over the phone or guests online. Problems/questions are responded and rectified with a phone c...
Resnexus is available by phone anytime. Their continued innovation is excellent. The booking engine, web site and payment systems are easy to use.
What does this product or service do well?
Knowledgeable, highly responsive and proactive...every person, from owner to developer to analyst, each is empowered to make improvements. There's constant review of processes that support continuous improvement process. We find Resnexus to be a highly agile and transparent and strategic partner.
by Adam Zembruski (Hospiamo) on April 17, 2022
What differentiates this product or service from the competition?
Booking Engine, Intuitive Website design capabilities and content management system. The Cloud PMS is easy to use and the people at the company are always available and friendly. Constantly innovating and testing new ideas and products that support their client partnerships.
by Adam Zembruski (Hospiamo) on April 17, 2022
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Call them, ask them about their process and background in development and small/medium hotels. Set up a Zoom call, and spend an hour asking them questions about what they've already developed and what they've learned and what their plans are for future development and growth.
by Adam Zembruski (Hospiamo) on April 17, 2022
The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and...
August 17, 2022
Owner from Bed & Breakfast & Inns in Carlisle (United States of America)
We've been with ResNexus since 2019 and are very pleased with the company. We use Resnexus website design,hotel management software, and their payment processing software. All three products are integrate...
Worry Free Booking is new and we really like it; however, there are aspects of it that are cumbersome (e.g. changing dates).
August 06, 2022
ResNexus has made an exceptional positive impact on our business, from checking availability, flawless online booking, yield and revenue maximization, outstanding reports, and flexible custom features and...
Would be nice if integration with quickbooks desktop was available, there is integration with Quickbooks online. Other than that ResNexus is perfect for us!
On Aug 11, 2022 Nathan M. from ResNexus replied:
Michael, thanks so much for the new review! We really appreciate you taking the time to tell us how ...
August 06, 2022
Owner from Bed & Breakfast & Inns in Berea (United States of America)
As a rookie owner of a small Inn, the customer service I have received from Resnexus is incredible. I have questions about everything. They are extremely helpful. The ability to process our own reservatio...
I’d LOVE to see a mobile app. In todays world, this would be very helpful…even if it has limitations. This is not an issue with Resnexus, it is an issue with OTAs…but I’d like to see connections t...
On Aug 11, 2022 Nathan M. from ResNexus replied:
Laura, Thank you so much for your thoughtful and through review! We appreciate your feedback. Thank...
June 08, 2022
General Manager from Resorts in Lakeshore (United States of America)
This system is well designed, easy to learn, and is backed by an excellent support team. Highly recommend to others. As you build up your inventory, add amenities, pricing and other details, this system a...
I have been using this system for four months. I am a website manager and use this system to two clients. At this point I have not really found a topic that needs improvement.
On Jun 13, 2022 Nathan M. from ResNexus replied:
Ed, We are so grateful for this through and comprehensive review! We appreciate your business. It's...
May 23, 2022
Resort Owner/Operator from Resorts in Red River (United States of America)
The entire system is so user friendly and the support staff is amazing. They answer every question I have the same day. They are always there when I need help!
I think this system is perfect. I'm completely new to the hospitality business and ResNexus has made it easy for me!!!
On Jul 25, 2022 Nathan M. from ResNexus replied:
Terri, We appreciate your time and the great review! We love serving your business!
May 19, 2022
OWNER/OPERATOR from Motels in Cottonwood (United States of America)
ERIC HANSEN WOULD BE MY ANSWER. NO MATTER THE ISSUE OR QUESTION, ERIC RESPONDS IN KIND AND IS VERY PATIENT AND HELPFUL. I AM NOT A VERY "TECHNICAL" PERSON AND ERIC HAS HELPED ME TO BETTER UNDERSTAND THE S...
THERE ARE SOME BUGS THAT NEED WORKING OUT. FOR INSTANCE, WHEN A GUEST CANCELS AT THE LAST MINUTE, WE ARE UNABLE TO BOOK THE ROOM FOR ANOTHER GUEST - THIS LEADS TO LOSS IN SALES. ALSO, THE NEW CALENDAR MAK...
On May 23, 2022 Nathan M. from ResNexus replied:
Alicia, Thanks so much the positive review. We always strive to provide a red carpet service experi...
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Revenue Management: A Hotelier’s Guide to an Effective Pricing Strategy
Easy to train new employees on. Booking from the website seems easy to use for guests. They can add everything they need and see our rroms.