ResNexus Payments

Ranked 1 (out of 31) in Payments Processing Software

Payments Processing Software

Affordable, Reliable, Secure Payments Processing

Ratings Snapshot

Certificate of Excellence
Read 39 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 31 in Payments Processing Software

Ease of Use
4.8/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

ResNexus’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Bed & Breakfast & Inns 16 verified reviews
    99%
  • RV Parks & Campgrounds 9 verified reviews
    97%
  • Resorts 9 verified reviews
    98%
  • Motels 4 verified reviews
    98%
  • Vacation Rentals & Villas 3 verified reviews
    100%
  • Limited Service & Budget Hotels 2 verified reviews
    100%
  • Boutiques 2 verified reviews
    95%

ResNexus Payments Overview

ResNexus Payments Overview

Whether you're a hotel, bed and breakfast, campground, or other hospitality business, we make accepting credit card payments as fast, painless, and as secure as possible. We provide payment processing you can depend on so that you never miss a booking. If your business already has a low rate, ResNexus can match the rate of your current credit card processor based on 6 months of statements. If Res...

About ResNexus View website

Founded in 2004 | Headquarters in Salem United States | 35 employees

ResNexus is a cloud-based property management system (PMS) that saves your property time and money. ResNexus has all your property needs to increase bookings an...

Other Products by ResNexus

1/3

Integrates with

ResNexus doesn’t have any verified integrations. Check back later for new ResNexus integrations.

What customers love about ResNexus Payments

Like 97% recommend

Easy to train new employees on. Booking from the website seems easy to use for guests. They can add everything they need and see our rroms.

Manager

I have experience with several other reservation software companies and Resnexus is hands down, the best company I’ve worked with! I find their software very user friendly and works well with 3rd partying booking engin...

We have used Resnexus from our opening in June 2012 and are very pleased. The software (Booking Engine) is easy to use for us over the phone or guests online. Problems/questions are responded and rectified with a phone c...

Resnexus is available by phone anytime. Their continued innovation is excellent. The booking engine, web site and payment systems are easy to use.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Knowledgeable, highly responsive and proactive...every person, from owner to developer to analyst, each is empowered to make improvements. There's constant review of processes that support continuous improvement process. We find Resnexus to be a highly agile and transparent and strategic partner.

by Adam Zembruski (Hospiamo) on April 17, 2022

Question:

What differentiates this product or service from the competition?

Answer:

Booking Engine, Intuitive Website design capabilities and content management system. The Cloud PMS is easy to use and the people at the company are always available and friendly. Constantly innovating and testing new ideas and products that support their client partnerships.

by Adam Zembruski (Hospiamo) on April 17, 2022

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Call them, ask them about their process and background in development and small/medium hotels. Set up a Zoom call, and spend an hour asking them questions about what they've already developed and what they've learned and what their plans are for future development and growth.

by Adam Zembruski (Hospiamo) on April 17, 2022

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Features

Other

17/36 features

Want to go behind the scenes and see how ResNexus Payments works?

Clients & references

References & testimonials

Testimonial avatar
The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and...
Wallace Braud Owner at the St Francis Cottage

Featured partners

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Case studies

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Awards & Certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Canada

39 Verified ResNexus Reviews

Likelihood to Recommend
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August 17, 2022

ResNexus Payments Review: Very Satisfied with All the ResNexus Products

Owner from Bed & Breakfast & Inns in Carlisle (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We've been with ResNexus since 2019 and are very pleased with the company. We use Resnexus website design,hotel management software, and their payment processing software. All three products are integrate...

What do you dislike or think could be improved?

Worry Free Booking is new and we really like it; however, there are aspects of it that are cumbersome (e.g. changing dates).

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 06, 2022

ResNexus Payments Review: Get ResNexus Now!

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

ResNexus has made an exceptional positive impact on our business, from checking availability, flawless online booking, yield and revenue maximization, outstanding reports, and flexible custom features and...

What do you dislike or think could be improved?

Would be nice if integration with quickbooks desktop was available, there is integration with Quickbooks online. Other than that ResNexus is perfect for us!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Aug 11, 2022 Nathan M. from ResNexus replied:
 Michael, thanks so much for the new review! We really appreciate you taking the time to tell us how ... 

August 06, 2022

ResNexus Payments Review: Resnexus has taken our business to a new level!

Owner from Bed & Breakfast & Inns in Berea (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

As a rookie owner of a small Inn, the customer service I have received from Resnexus is incredible. I have questions about everything. They are extremely helpful. The ability to process our own reservatio...

What do you dislike or think could be improved?

I’d LOVE to see a mobile app. In todays world, this would be very helpful…even if it has limitations. This is not an issue with Resnexus, it is an issue with OTAs…but I’d like to see connections t...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a
arrow review On Aug 11, 2022 Nathan M. from ResNexus replied:
 Laura,

Thank you so much for your thoughtful and through review! We appreciate your feedback. Thank... 

June 08, 2022

ResNexus Payments Review: Excellent Booking System

General Manager from Resorts in Lakeshore (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This system is well designed, easy to learn, and is backed by an excellent support team. Highly recommend to others. As you build up your inventory, add amenities, pricing and other details, this system a...

What do you dislike or think could be improved?

I have been using this system for four months. I am a website manager and use this system to two clients. At this point I have not really found a topic that needs improvement.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jun 13, 2022 Nathan M. from ResNexus replied:
 Ed,

We are so grateful for this through and comprehensive review! We appreciate your business. It's... 

May 23, 2022

ResNexus Payments Review: I love Resnexus!!!

Resort Owner/Operator from Resorts in Red River (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The entire system is so user friendly and the support staff is amazing. They answer every question I have the same day. They are always there when I need help!

What do you dislike or think could be improved?

I think this system is perfect. I'm completely new to the hospitality business and ResNexus has made it easy for me!!!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Jul 25, 2022 Nathan M. from ResNexus replied:
 Terri,

We appreciate your time and the great review! We love serving your business! 

May 19, 2022

ResNexus Payments Review: WORTH EVERY CENT!

OWNER/OPERATOR from Motels in Cottonwood (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

ERIC HANSEN WOULD BE MY ANSWER. NO MATTER THE ISSUE OR QUESTION, ERIC RESPONDS IN KIND AND IS VERY PATIENT AND HELPFUL. I AM NOT A VERY "TECHNICAL" PERSON AND ERIC HAS HELPED ME TO BETTER UNDERSTAND THE S...

What do you dislike or think could be improved?

THERE ARE SOME BUGS THAT NEED WORKING OUT. FOR INSTANCE, WHEN A GUEST CANCELS AT THE LAST MINUTE, WE ARE UNABLE TO BOOK THE ROOM FOR ANOTHER GUEST - THIS LEADS TO LOSS IN SALES. ALSO, THE NEW CALENDAR MAK...

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4
arrow review On May 23, 2022 Nathan M. from ResNexus replied:
 Alicia,

Thanks so much the positive review. We always strive to provide a red carpet service experi... 

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