2022 Mobile Ordering & Room Service Software Buyer's Guide

Mobile ordering software typically uses barcode scanning technology via the camera of any smartphone in order to open a web app based menu that requires no download and can fully take guest orders from the convenience of their own devices. The last refuge for fixed telephones in the world right now is inside hotels, but the digital era is disrupting room service as well as other hospitality venues, particularly with the advent of mobile ordering and payment. Mobile ordering reduces contact between staff, guests and objects like menus, hence helping hospitality providers into the new Low Touch Economy. It minimizes mistakes during the ordering process, increases order volume and frequency by guests, provides upselling opportunities, and improves the customer experience in general.

• Cutting edge trends
• Business impact
• Top rated providers & side-by-side comparisons
• Top questions smart buyers ask vendors
• Key integrations to drive efficiency
• Pricing models and budget insights
• Implementation process and timeline
• Selected success stories, use cases and articles