Guest Messaging Platforms
The Complete Guest Experience: How Does Your Hotel Stack Up?
StayNTouch, Travel Tripper, and TrustYou examine trends in guest experience in their new report, “The Complete Guest Experience: How Does Your Hotel Stack Up...Nancy Huang, Marketing Director @ Travel Tripper
ALICE to Showcase Suite of Guest Messaging, Staff Operations, and Concierge Technology Products at Maestro User Conference
ALICE, the hospitality industry’s leading operations platform, will be showcasing its complete suite of hotel management and guest engagement products at the Maestro User...Kayla Rowen, Marketing and Communications Specialist @ ALICE - Hospitality Operations Platform
6 Steps to Success in Text Messaging & Chat for Hotel Managers
Smile! That's what hotel staff are trained to do even when talking on the phone. When you smile, you sound pleasant and interested. What are we to do in a world of texting...Michelle Thakur, Co-Founder @ HelloShift, Inc.
Kipsu Recognized as Finalist for Top Rated Guest Messaging Software in the 2018 HotelTechAwards
February 1, 2018 - Hotel Tech Report has named KEYPR’s guest experience platform as a HotelTechAwards finalist based on data from thousands of hoteliers in more...Hotel Tech Report
Whistle Named 2018’s Top Rated Guest Messaging Platform in the HotelTechAwards
February 12, 2018 - Hotel Tech Report recognizes Whistle as 2018’s top rated Guest Messaging Platform based on data from thousands of hoteliers in more than 40...Hotel Tech Report
Chatbots in Travel: How to Build a Bot that Travelers Will Love
Gone are the days when travelers had to visit their local travel agents to book flights or search for a suitable hotel. To cater to the ever-growing market demand and attract a...Marina Ivakhnenko, Copywriter @ AltexSoft (US Sales HQ)
Hospitality Technology 2020
The Hospitality Management department at the Rochester Institute of Technology is housed in the College of Applied Science and Technology. I cannot imagine a more appropriate home...Karthik Namasivayam, Professor and Chair @ Department of Hospitality and Tourism Management, Rochester Institute of Technology
Airbnb Shows Its Hand. What Next?
AirBnB is open for Business Travel. You wouldn't have seen it coming 4 months earlier if you were listening to the industry leaders.Chip Conley, AirBnB: "... I can't see we'll be...Sudheer Thakur, Co-Founder @ HelloShift, Inc.
Technology and Customer Service
No one can dispute the influence that technology is having on the Hospitality Industry and specifically on how we deliver Customer Service and how we enhance our guests' experience...Todd M. Noftall CHRM CHIA, General Manager @ Hilton Corporate Office - Addison