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10 Best Engineering & Facilities Management Vendors for Hotels

Work Order Tracking & Management Software for Hotels
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
Most Popular
This vendor is the most popular in the category with 36 reviews across 1 countries.
94
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

Our suite of Engineering applications can help your team stay on track, and ensure your property stays in top shape. With the ability to create... read more

  • Based in
    Franklin (United States)
  • Founded in
  • 50 employees on Linkedin
The ALICE Maintenance Management module enables engineers to manage, track, and schedule their en...
This vendor is trending with growing share of voice.
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84
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

Get rid of the radio for a trackable, accountable, and more efficient employee communication system. read more

  • Based in
    New York (United States)
  • Founded in
  • 100 employees on Linkedin
Visibility to Assets & Processes Anytime, Anywhere
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
58
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

The key to an effective maintenance program is the ability to automate manual processes, plan work orders and perform regularly scheduled... read more

  • Based in
    Oldsmar (United States)
  • Founded in
  • 50 employees on Linkedin
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FREE TOOL Want to find out which Engineering & Facilities Management matches your hotel’s DNA? Take the Quiz
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
46
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

FMX enables facilities managers to more efficiently and effectively track work orders, schedule resources, and plan maintenance. Our cloud-based... read more

  • Based in
    Columbus, OH
  • Founded in
  • 23 employees on Linkedin
Asset Tracking, Inventory Checkin/out, Maintanance Schedules, Loss Prevention
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
41
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

MS SHIFT Asset Tracking is a simple, comprehensive and efficient solution for departments that need to accurately track assets such as electronic... read more

  • Based in
    San Francisco, California
  • Founded in
  • 14 employees on Linkedin
Office Technology, Managed IT services, IT Solutions, Document Management, Copiers, Printers, Con...
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
0
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

Proven Business Systems is an IT Consulting firm with 9 locations in Illinois and Indiana. We provide solutions to everyday business and workflow... read more

  • Based in
    Frankfort Township (United States)
  • Founded in
  • 177 employees on Linkedin
Software to speed up your maintenance workflow and get a clear overview of all pending repairs an...
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
0
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

When it comes to handling hotel maintenance issues properly, it’s all about speed. Issues need to be reported, assigned to the proper... read more

  • Based in
    Ljubljana (Slovenia)
  • Founded in
  • 20 employees on Linkedin
The Building Performance and Operations Platform for Smarter Building Operators.
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
0
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

Site 1001 is an advanced building performance and operations platform that uses core building information, building systems and sensor data in... read more

  • Based in
    San Clemente (United States)
  • Founded in
  • 46 employees on Linkedin
Outsourced Product Development, SharePoint Services, Custom Application Development, Legacy Syste...
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
0
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

MetaOption LLC is a software service company with global presence since 2005. Over the years the company has grown and acquired skills in diverse... read more

  • Based in
    Jersey City, NJ
  • Founded in
  • 176 employees on Linkedin
Asset Management, Guest Services, Inventory & Requisitions, Quality Control, and Maintenance Mana...
Regional
This vendor has active customers in fewer than 3 countries, check the map on their profile to make sure they service your region.
0
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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COMPANY DESCRIPTION

For fifteen years tracNcare’s parent company, IQware, has been developing software to address every aspect of hotel operations. This exclusive... read more

  • Based in
    Greenwood Village, Colorado
  • Founded in
  • 4 employees on Linkedin

Recent Engineering & Facilities Management articles

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Soundproof Hotel products

Well-insulated and quiet hotel rooms are increasingly important for the well-being of hotel guests and thus for the successful operation of any hotel. Before 2015, no objective standards for the sound insulation of hotel rooms existed, but in that year the Quietroom Foundation introduced the Quiet Room® label, the first and only independent global label for quiet hotel rooms. The introduction was a great success and by the end of 2017 more than 160 hotels had their rooms certified for the QR-label, which is widely publicised and has achieved great popularity among travellers.Quietroom packages for hotel developers In order to facilitate architects,builders,hotel managers and developers engaged in the (re-)development of hotels, the Quietroom Foundation has created a series of packages aimed at helping you to incorporate the QR-standards, have some or all of the hotel rooms certified for the QR-label and achieve a high level of sound-insulation. The packages are specifically designed for various stages of hotel development, i.e. from the building stage to the redesign of existing hotel rooms.Quietroom QuickscanThe Quickscan is aimed at finished hotels that want to achieve the QR-certification without any redevelopment. Based on the available building plans and blueprints, we carry out a series of calculations to determine whether the selected hotel rooms meet the standards of the QR-label category III. If they do, the hotels will receive the QR-label and can use this in their marketing and publicity, as well as profit from the free publicity generated by the Quietroom Foundation through its website and other channels.Quietroom Design Advice & CertificateThis package is intended for the planning & design stage of hotels that are going to be built or redeveloped. It consists of a series of calculation measurements and studies of the design and building plans. In case of a positive assessment, you will receive a certificate which guarantees that the finished hotel will meet the standards of the QR-label and can obtain this once the hotel is finished. In case the design and building plans do not meet the requirements of the QR-label, we will provide advice regarding the corrective measures necessary to obtain the certificate.Building Phase ConsultancyFor hotel (re)construction projects that have already started, we offer a consultancy service. This entails close monitoring with regard to the use of specific building materials and sound insulation measures, in order to ensure that these meet the requirements of the QR-label. It prevents construction errors which could otherwise be expensive to correct and gives the developer the guarantee that the finished hotel can obtain the QR-label.QR Performance MeasurementsThe Quietroom Foundation has several certified partners around Europe who can carry out performance measurements (sound-insulation measurements). Hotels that wish to have their rooms certified for the QR-label, can engage the services of one of these. They will carry out the measurements according to the specifications laid down in the QR-handbook en deliver the results in the form of a detailed report. The hotels will receive the QR-label and can use this in their marketing and publicity, as well as profit from the free publicity generated by the Quietroom Foundation through its website and other channels.QR-training and development program The Quietroom Foundation has developed several training programs, aimed at hotels, builders, developers and architects. The aim of the training programs is to enhance the knowledge of sound-insulation best practices, as well as of the factors that are involved in optimal sleep comfort in hotels.Construction and sound (insulation) training This training focuses on enhancing awareness and prevention of possible building errors with regard to sound-insulation, as well as providing insight into the latest sound-insulation materials and products. It also explains how to use and implement the QR-specifications during the building phase. Sleep Comfort Training One of the key factors for hotel guests to have a positive experience is to get a good night's sleep. This training, which has been developed in close cooperation with the Somnio Institute, is based on the latest scientific insights. It focuses on the many factors that need to be addressed in order for hotel guests to have optimal sleep comfort: a quiet room, a good bed, a pillow menu, good lighting and ventilation, healthy food, as well as several others.If you would like to find out more about any of our packages or training programs, feel free to contact us by phone 0840030094 or email info@quiethotelroom.org.Foundation QuietroomKeizersgracht 241 1016 AE Amsterdam, Netherlands Tel: +31 (0)840030094QUIET Hotelroom® IS MORE THAN JUST A LOGO IT’S AN EXPERIENCE !

Lucas Keizer
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Security Shortcomings Exposed By Las Vegas Massacre Prompt Sweeping Security Overhaul Discussions Among Hotels In The United States

On Sunday, October 1, 2017, a gunman shot into a crowd of 22,000 people from his 32nd-story room in the Mandalay Bay Resort and Casino. After 11 minutes, 59 people were killed and more than 500 were injured. Whether hotels can or will respond to this tragedy with security measures capable of preventing future mass shootings remains to be seen. In the wake of this tragedy, however, hotel security practices undoubtedly will come under severe scrutiny. As many of our hospitality clients have contacted us over the past three days to discuss their security obligations, we thought this short article might prove helpful by identifying certain legal principles applicable to hotel security and by outlining several security measures hotels will likely evaluate and implement in the near future.An Innkeeper's Liability for Guest Safety Innkeepers are obligated to exercise "reasonable care" for the safety of their guests. This duty of reasonable care requires vigilance in the protection of guests from foreseeable risks ” a duty that requires not only warning guests, but also adequately policing the hotel premises. More specifically, innkeepers and hoteliers are liable for injuries to guests caused by the accidental, negligent, or intentional harmful acts of other guests, patrons, or strangers, if, by the exercise of reasonable diligence, the innkeeper could have discovered that such acts were being done or were about to be done and could have protected against harm either by controlling the conduct or giving an adequate warning to allow guests to avoid harm. That being said, innkeepers are not required to anticipate and guard against the unusual, unlikely or abnormal, or against something that reasonable care, skill, or foresight could not have discovered or prevented.In the context of a guest suffering a violent assault by another guest, a hotel may be held responsible if the hotel knew or should have known that the offending guest may become violent and it could have evicted that attacking guest. Guests of an inn, hotel, restaurant, or similar establishment are entitled to rely on that establishment operator to exercise reasonable care for their safety. In addition, the operator may provide its own security employees or use the services of a private security vendor. Further, innkeepers owe a duty to protect strangers from the acts of guests while at the establishment. Nevertheless, innkeepers are liable to such strangers for the act of a guest only when the hotel knew or, by the exercise of ordinary care, could have known the guest was likely to commit some act resulting in injury to the stranger.Whether a hotel is liable to its guests or strangers for a violent act by one of its guests primarily hinges upon the foreseeability of the act. Unfortunately for Mandalay Bay, hindsight is 20/20 and many questions will be asked about whether it should have noticed a guest making multiple trips to equip his 32nd floor room with an arsenal of guns and ammunition.Possible Next Steps in Hotel Security It is no easy feat to balance the safety of guests with their desire for privacy. Also, the many intrusions and encumbrances of thorough security measures may at times seem antithetical to notions of luxury and hospitality. Most hotels have safety, security, and emergency response procedures in place that are reviewed frequently, tested, rehearsed and updated accordingly. Still, hotel security and guest safety measures remain imperfect. In fact, advances in hotel security have largely developed in response to breaches in security, changes in technology and other unfortunate acts. Admittedly, security in the hospitality industry is more reactive than proactive. However, given the devastation caused during the Las Vegas massacre, hotels must become vigilant in pursuing preventative measures.While many hotels already use closed-circuit surveillance systems, one such preventative measure may include installing state-of-the-art window locks and sensors to alert security personnel and law enforcement when a hotel window has been opened or broken. Additionally, many hotels may need to revisit their firearm policies to decide whether they will prohibit firearms on premises, or place restrictions on firearm possession, such as allowing guests to bring permitted, unloaded firearms for storage purposes only, and requiring that firearms remain locked in a firearms safe or container.With regard to the implementation of security checkpoints, some hotels may consider installing entryway deterrents, such as dog sniffs, metal detectors, X-ray machines and the like. However, despite having proven to be an effective method of deterring individuals from checking in at airlines with firearms, establishing a visible security presence at hotel entryways collides with the immense premium hotel guests place on their privacy. And, while replacing seemingly loose hotel security protocols with more robust security measures that target guest luggage may be an obvious solution for some, the fact remains that such deterrents often make guests feel less safe ” a concern that many in the hospitality sector can ill-afford to ignore.In short, any overhaul in hotel security practices would likely have to be at an industry level. Absent an industry-wide change in security practices, it is unlikely that hotels will undertake the expense of implementing state-of-the-art security measures. This is especially true if hotels fear a potential loss of business to competitors with less intrusive security measures. What is likely, however, is that the impact of the Las Vegas massacre will force those in the hospitality industry to take a closer look at their security measures and adapt accordingly.What does this mean for you? Before October 1, 2017, it may not have been reasonably foreseeable that a guest was going to check in to a hotel, arm himself, and use his room as a turret. Now, it very well may be. As a result, we suggest your hotel add this scenario to its list of considerations as it refines or develops a security program. At bare minimum, your hotel should ask itself (1) what measures are in place to prevent this type of tragedy; (2) if it occurred, what guidance is in place to ensure an appropriate and immediate response; and, (3) on a more mundane level, does the hotel's insurance policy provide or exclude coverage for such events?Hotel security will never be perfect, but hotels have a longstanding legal duty to protect their guests and other visitors. Let's all take a moment and reflect upon what else we may be able to do to ensure that safety remains a cornerstone of hospitality.

Diana Dowell
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