Medallia

8.0 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Customer Experience Management, Technology, Business Intelligence (DataText Analytics), Enterprise Feedback Management, Social Media, and Text Analytics
  • Based in Palo Alto, CA
  • Founded in 2001
  • 1 employee on LinkedIn

Company Description

Medallia is a leading customer experience management (CEM) SaaS company. Founded in 2001, the company is trusted by some of the worlds top bra... read more

Loopon Post Stay

6.4 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Beautiful single-page surveys right after the stay let your guests know you truly care.
  • Based in Goteborg, Sweden
  • Founded in 2008
  • 11 employees on LinkedIn

Company Description

Honest feedback from your own guests in larger quantity than any public review site is the best source of data for both strategic decisions an... read more

0.8 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Guest feedback tool that integrates seamlessly into the guest journey to improve retention and satisfaction through real time feedback.
  • Based in Otawa, Canada
  • Founded in 2013
  • 30 employees on LinkedIn

Company Description

Flexible solution that facilitates personal, intended and timely in-stay service recovery — allowing guest-centric hoteliers to reach a high... read more

Revinate Surveys

0.8 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Publish surveys for maximum exposure and booking impact.
  • Based in San Francisco
  • Founded in 2009
  • 133 employees on LinkedIn

Company Description

Improve online ratings and rankings by boosting review volume. Solicit guest surveys and collect reviews for TripAdvisor or Google to make the... read more

0.8 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Single-Solution Provider for Guest Experience Measurement. Quality Assurance, Guest Feedback Surveys, and Online Reputation Management
  • Based in Plano, TX
  • Founded in 2012
  • 5 employees on LinkedIn

Company Description

Service Metrics Group is a leading global provider of customer experience measurement solutions serving a variety of organizations and industr... read more

Ask Nicely

0.0 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Net Promoter Score, NPS surveys, SAAS, Marketing automation, Customer advocacy, Customer Experience, and Customer Feedback
  • Based in Auckland
  • Founded in 2014
  • 24 employees on LinkedIn

Company Description

AskNicely is a SaaS platform that helps businesses deliver WOW experiences to every customer, every time leveraging the Net Promoter Score fra... read more

Clarabridge

0.0 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Customer Experience Management, Voice of the Customer Analytics, Text Analytics, Social Customer Care, and Customer Surveys
  • Based in Reston, VA
  • Founded in 2006
  • 277 employees on LinkedIn

Company Description

Clarabridge helps hundreds of the world’s leading brands understand and improve their customer experience. Using advanced text analytics... read more

Dobiquity

0.0 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Productivity Apps for the Hospitality Industry, Business Mentoring service, Knowledge Hub, Mystery Shopper App, Employee Survey App, On-the-job Training App, Customer Survey App, and Digital Checklists
  • Based in Dublin, Ireland
  • Founded in 2003
  • 3 employees on LinkedIn

Company Description

Have you asked yourself one of the below questions regarding your business recently: – How efficient are our operations? – How sat... read more

fetch

0.0 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Guest satisfaction surveys, in stay guest experience management, 1-click surveys
  • Based in Toronto, Canada
  • Founded in 2008
  • 32 employees on LinkedIn

Company Description

Fetch is the simplest customer feedback platform…ever. We automatically survey every single customer post-interaction to better measure ... read more

0.0 /10 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Easily create surveys to analyse issues in detail.
  • Based in Tallinn, Estonia
  • Founded in 2014
  • 6 employees on LinkedIn

Company Description

Send out post-stay emails to your guests. Gather negative reviews before they reach the internet. Respond to issues faster. Easily create surv... read more

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