Loopon Post Stay

Beautiful single-page surveys right after the stay let your guests know you truly care.
  • Based in Goteborg, Sweden
  • Founded in 2008
  • 11 employees on LinkedIn

Company Description

Honest feedback from your own guests in larger quantity than any public review site is the best source of data for both strategic decisions and... read more

Medallia

81 HT Score
Customer Experience Management, Technology, Business Intelligence (DataText Analytics), Enterpris...
  • Based in San Mateo (United States)
  • Founded in 2001
  • 1220 employees on LinkedIn

Company Description

Medallia is a leading customer experience management (CEM) SaaS company. Founded in 2001, the company is trusted by some of the worlds top brands... read more
65 HT Score
Single-Solution Provider for Guest Experience Measurement. Quality Assurance, Guest Feedback Surv...
  • Based in Plano, TX
  • Founded in 2012
  • 5 employees on LinkedIn

Company Description

Service Metrics Group is a leading global provider of customer experience measurement solutions serving a variety of organizations and industries... read more
64 HT Score
Helix by Micrometrics is a guest feedback tool that integrates seamlessly into the guest journey...
  • Based in Ottawa, Canada
  • Founded in 2013
  • 30 employees on LinkedIn

Company Description

Flexible solution that facilitates personal, intended and timely in-stay service recovery — allowing guest-centric hoteliers to reach a high... read more
55 HT Score
Collect Guest Surveys to Improve Staff Operations
  • Based in München (Germany)
  • Founded in 2008
  • 113 employees on LinkedIn

Company Description

Through guest surveys, hotels can proactively solicit guest feedback, make the right staff and procedural adjustments, and attain operational... read more
0 HT Score
Our “How To” guide can help you create and send a customized review request email in just min...
  • Based in Needham (United States)
  • Founded in 2000
  • 4689 employees on LinkedIn

Ask Nicely

0 HT Score
Net Promoter Score, NPS surveys, SAAS, Marketing automation, Customer advocacy, Customer Experien...
  • Based in Auckland (New Zealand)
  • Founded in 2014
  • 24 employees on LinkedIn

Company Description

AskNicely is a SaaS platform that helps businesses deliver WOW experiences to every customer, every time leveraging the Net Promoter Score... read more

Clarabridge

0 HT Score
Customer Experience Management, Voice of the Customer Analytics, Text Analytics, Social Customer...
  • Based in Reston, VA
  • Founded in 2006
  • 277 employees on LinkedIn

Company Description

Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics... read more
0 HT Score
Hotel Reviews, Hospitality Tools, Hotel Online Reputation, Customer Engagement, Hotel Loyalty Too...
  • Based in Daytona Beach, Florida
  • Founded in 2013

Company Description

Our tools make your customers very happy and get you more business! Business Marketing Tools SmartGuests.com helps your business improve customer... read more

fetch

0 HT Score
Guest satisfaction surveys, in stay guest experience management, 1-click surveys
  • Based in Toronto, Canada
  • Founded in 2008
  • 32 employees on LinkedIn

Company Description

Fetch is the simplest customer feedback platform…ever. We automatically survey every single customer post-interaction to better measure and... read more
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