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ALICE (Concierge)

Ranked 1st in Concierge Software

93 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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verified reviews 22
expert reviews -
references -
articles 7
integrations 9

Overview

95% recommend
Customer Service
Above category average
4.6
Ease of Use
Above category average
4.7
ROI
Above category average
4.7
Implementation
Above category average
4.1

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa

Screenshots & video

94%usability

Popular ALICE (Concierge) comparisons

User ratings ALICE (Concierge) Concierge Organizer MS Shift (MS Concierge)
Likelihood to recommend 95% 65% 100%
Customer support 4.6/5 3/5 4/5
Ease of use 4.7/5 3.5/5 4/5
Implementation 4.1/5 3.5/5 -
Review index
Functionality
Request Management
Reservations
Wake up calls
Lost & Found
Transportation
Smart Vendor Database
Package Management
Hotel branded confirmations & recommendations