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ALICE (Guest)

ALICE (Guest)

Ranked 1st in Mobile Apps/Developers

Headquartered in New York (United States)

84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

90% recommend
Customer Service
4.5
Ease of Use
4.8
ROI
4.5
Implementation
4.7

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Director from City Center Hotel

WOW, ALICE is an answer to our needs. We are excited about the solutions it provides. What a great team of professionals!

General Manager from Boutique hotel

It's easy to use.

Assistant General Manager from Other in Boston (United States)

It is inexpensive compared to other software on the market and it is efficient and constantly evolving.

General Manager from Other in West Hollywood (United States)

I didn't like implementation and training methods as it is left for the property alone to set and learn how to deploy...this is not a self service product and has a major learning curve for the whole team.

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Director Of Front Office Operations

So far for our needs, Alice is very useful, we don’t need improvements as of now

Rooms Division Manager from Boutique hotel

There have been some bugs with the system but Alice staff has been very responsive in fixing them.

Screenshots & video

96%usability

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