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ALICE (Guest)

ALICE (Guest)

Ranked 1st in Mobile Apps/Developers

Headquartered in New York (United States)

84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

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Overview

90% recommend
Customer Service
4.5
Ease of Use
4.8
ROI
4.5
Implementation
4.7

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa
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beta

what customers are saying

Director Of Front Office Operations

The efficiency the system brings. It’s pretty easy to use and employees love it

General Manager from Other in West Hollywood (United States)

Great follow up and updates, but implementation and training needs work/consistency.

Rooms Division Manager from Boutique

Alice makes it easy and efficient to communicate among our different departments. The app is user friendly and all our staff is able to use it with ease.

Assistant General Manager from Other in Boston (United States)

It is great, but it needs a more robust housekeeping platform. It would be incredible to interface with Opera and update information in real time. Feature Request: Have a more robust housekeeping platform.

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Director from City Center

We look forward to having the full Opera integration. We also are excited to see what ALICE brings to the table in the near future.

Director of Front Office from City Center

I think there is room for the sophistication of the package tracking feature to grow and improve.

Screenshots & video

96%usability

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