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ALICE (Guest)

ALICE (Guest)

Ranked 1st in Mobile Apps/Developers

Headquartered in New York (United States)

82 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
82 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

89% recommend
Customer Service
4.5
Ease of Use
4.7
ROI
4.5
Implementation
4.6

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

A&B Manager from Other

Helps improve time to answer/solve customers problems Guest satisfaction improve

Director of Engineering from Other

Not having noisy radios disturbing guest, efficiency of taking care of issues. Review updated 12/11/18: The ease of use. Very easy to navigate and make the system more efficient and effective for our hotel.

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Assistant General Manager from Other in Boston (United States)

It is inexpensive compared to other software on the market and it is efficient and constantly evolving.

Director of Front Office from City Center Hotel

I think there is room for the sophistication of the package tracking feature to grow and improve.

Concierge from Boutique hotel

Sometimes the itinerary's or confirmation letters are missing information. Otherwise love it!

General Manager from Branded in Miami Beach (United States)

Every guest needs to be approach in a personal and friendly manner which is sometimes lost with less human interactions

Screenshots & video

94%usability

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