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ALICE Preventative Maintenance (PM)

ALICE Preventative Maintenance (PM)

Ranked 1st in Engineering & Facilities Management

Headquartered in New York (United States)

91 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
91 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Overview

93% recommend
Customer Service
4.7
Ease of Use
4.6
ROI
4.6
Implementation
4.4

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Director of Front Office from City Center Hotel

ALICE is a wonderfully comprehensive, but all the while user friendly platform that streamlines communication between departments, maximizes the guest experience and empowers hotel associates to problem solve.

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Front Office Manager from Boutique hotel

I really the fact that reports in Opera can get loaded to Alice. You don't need to enter guest names.

General Manager from Resort

The Alice platform is easy to use for all of our team members, regardless of how technically adept they might be. This makes it a very powerful and productive tool!

Director of Engineering from Other

Not much I can think of that needs improvement. We depend on the system very much and it is living up to our expectations. Review updated on 12/11/18: System is solid computer glitches do exist but always fixed promptly. Able to maximize and relay work orders for my staff for one issue or work they need to work on for the day.

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Director Of Front Office Operations

So far for our needs, Alice is very useful, we don’t need improvements as of now

Dir. of Operations from Boutique hotel

Implementation took longer than expected. ALICE could have been more proactive in engaging our team for information.

Screenshots & video

92%usability

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