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ALICE Preventative Maintenance (PM)

ALICE Preventative Maintenance (PM)

Ranked 2nd in Engineering & Facilities Management

Headquartered in New York (United States)

84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

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Overview

93% recommend
Customer Service
4.7
Ease of Use
4.6
ROI
4.6
Implementation
4.4

Company info

Founded in 2013
Employees 100
Headquarter New York (United States)

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Director of Front Office from Other

Alice has been an incredible resource for effective communication in our hotel. We use the guest messaging feature to alert early arrival guests when their room is ready, and the broadcast feature to send arriving guests info about the special events being hosted in the hotel. Our engineering and housekeeping teams use the PM feature to quickly and effectively track deep cleaning and PM services, allowing us to stay on schedule and not duplicate work. The staff app has immensely improved communication and follow up for front desk, maintenance, and housekeeping.

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VP Operations from Boutique

I Installed Alice at 4 different hotels. My staff is raving about the ability to stay on top of maintenance items and guest requests. Life Saver!

Rooms Division Manager from Boutique

Alice makes it easy and efficient to communicate among our different departments. The app is user friendly and all our staff is able to use it with ease.

Dir. of Operations from Boutique

Implementation took longer than expected. ALICE could have been more proactive in engaging our team for information.

A&B Manager from Other

Alice guest messaging lost and found accuracy for our customers interdepartmental communication

General Manager from Boutique

App is little slow, could improve performance but not a deal breaker. App does not support Microsoft Edge browser.

Screenshots & video

92%usability

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