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Mobile Access by ASSA ABLOY Hospitality

Mobile Access by ASSA ABLOY Hospitality

Ranked 1st in Mobile Key & Keyless Entry

Headquartered in (Sweden)

83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotel Owner's Guide to Mobile Keys and Keyless Entry
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Overview

91% recommend
Customer Service
4.6
Ease of Use
4.8
ROI
4.6
Implementation
4.5

Company info

Founded in 1979
Employees 4259
Headquarter Sweden

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

IT Manager from Resort in Dubai (United Arab Emirates)

We have been using their lock system more 2+ years and hardly ever have an issue with locks and if we ever do Assa provides good support upon service request. The product is very user friendly and applications are up to date with latest market requirements. We are using mobile app which is fantastic and our guest likes it very much.

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Director of Information Technology from Branded in Denver (United States)

They are keeping up with current technology (RFID) BLE integration

Facilities Manager from Branded in Istanbul (Turkey)

We are using vingcard visionline card keying sytem. We updated our system to keyless - mobile check in two years ago. They gave full support of during the update. We worked with both new and recent systems during update process. Both of them worked properly till end of update finished. Now we are using keyless mobile check-in for 2 years without any problem. *Flexible, *Details, *Safe & Secure, Customer Since: 2014 Usage: Weekly

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General Manager from Branded in Blankenfelde-Mahlow (Germany)

We do not have any complaints or remarks. In the proces to go live we learned that the hardware was the most easiest part! Feature Request: Maybe the next thing is not using Bluetooth BLE, this part is out of scope of ASSA but still sometimes it raise problems, when guests do not allow / put Bluetooth on with their devices.

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Multiproperty Systems Manager from Branded in Panamá (Panama)

I liked and was very surprised about the functions of being able to read rooms with just pre recording a card and pass it in the lock. This is very useful when doing research without having to bother the guest. Of course also the function of Keyless to open the doors through the cell phone, is undoubtedly one of the technological trends that characterizes a prestigious hotel and this is a great added value to our customers (translated from Spanish). Original: Me gusto y sorprendio mucho las funciones de poder hacer lecturas de habitaciones con solo pre grabar una tarjeta y pasarla en la cerradura. Esto es muy util al momento de hacer investigaciones sin tener que incomodar al huesped. Por supuesto tambien la function de Keyless para abrir las puertas por medio del celular, es sin duda una de las tendencias tecnologicas que caracteriza a un hotel de prestigio y esto es un gran valor agregado a nuestros clientes.

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Director of Technology from Branded in (United States)

The only recommendation I could give AA is to move faster in adopting new trends and adding features. Implement updates faster. Keep up with guest trends. Listen to operators in the field. Invest in integrations.

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Screenshots & video

96%usability

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