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Mobile Access by ASSA ABLOY Hospitality

Mobile Access by ASSA ABLOY Hospitality

Ranked 1st in Mobile Key & Keyless Entry

Headquartered in (Sweden)

83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotel Owner's Guide to Mobile Keys and Keyless Entry
Free download

Overview

91% recommend
Customer Service
4.6
Ease of Use
4.8
ROI
4.6
Implementation
4.5

Company info

Founded in 1979
Employees 4259
Headquarter Sweden

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

IT Manager from Resort in Dubai (United Arab Emirates)

We have been using their lock system more 2+ years and hardly ever have an issue with locks and if we ever do Assa provides good support upon service request. The product is very user friendly and applications are up to date with latest market requirements. We are using mobile app which is fantastic and our guest likes it very much.

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General Manager from Branded in Blankenfelde-Mahlow (Germany)

The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we partnered with roomserve.nl) is more difficult: a lot of properties have their own procedures, wishes, and needs when it comes to guest satisfaction. The returning, loyal and modern, hotel guest will be more loyal with an easy check-in and checkout solution. Mobile Key is just a part of that experience. Secure ID recognition / guest identification is for the hotel important, aswell as authorisation and payment information. PMS integration to meet the needs of the guest, make the check-in on the right room, get the right housekeeping status, communication before/during/after stay with inhouse review: all this must be organised before a hotel succesfully can start issuing the mobile roomkeys. Customer Since: November 2016

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Multiproperty Systems Manager from Branded in Panamá (Panama)

Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Online cuenta con una gran cantidad de funciones que se ajustan especificamente a nuestro tipo de negocio y pone el detalle en cada una de nuestras necesidades con cliente.

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IT Manager from Branded in Harlington (United Kingdom)

All is good nothing to mention, our supplier in Lebanon is very helpful and very quick in solving problems. The system is fully integrated and needs nothing, it has all it needs to have a great system.

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General Manager from Branded in St Albans (United Kingdom)

There was a slight lack of communication from Assa Abloy and our head office, but everything was resolved very quickly.

Director of Technology from Branded in (United States)

The only recommendation I could give AA is to move faster in adopting new trends and adding features. Implement updates faster. Keep up with guest trends. Listen to operators in the field. Invest in integrations.

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Screenshots & video

96%usability

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