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Mobile Access by ASSA ABLOY Hospitality

Mobile Access by ASSA ABLOY Hospitality

Ranked 1st in Mobile Key & Keyless Entry

Headquartered in (Sweden)

81 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
81 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotel Owner's Guide to Mobile Keys and Keyless Entry
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Overview

91% recommend
Customer Service
4.6
Ease of Use
4.8
ROI
4.6
Implementation
4.5

Company info

Founded in 1979
Employees 4259
Headquarter Sweden

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Facilities Manager from Branded in Istanbul (Turkey)

We are using vingcard visionline card keying sytem. We updated our system to keyless - mobile check in two years ago. They gave full support of during the update. We worked with both new and recent systems during update process. Both of them worked properly till end of update finished. Now we are using keyless mobile check-in for 2 years without any problem. *Flexible, *Details, *Safe & Secure, Customer Since: 2014 Usage: Weekly

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Complex Assistant IT Manager from Branded in San Jose (United States)

Overall we are 100 % satisfied with the product as well as the support , especially from Mohammed Shariaz Sardeen Business Development Manager ...when we trouble with the local support Shariaz help us to sort out all the issues even we don't have any AMC with them. awesome support from Shariaz.

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General Manager from Branded in Blankenfelde-Mahlow (Germany)

The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we partnered with roomserve.nl) is more difficult: a lot of properties have their own procedures, wishes, and needs when it comes to guest satisfaction. The returning, loyal and modern, hotel guest will be more loyal with an easy check-in and checkout solution. Mobile Key is just a part of that experience. Secure ID recognition / guest identification is for the hotel important, aswell as authorisation and payment information. PMS integration to meet the needs of the guest, make the check-in on the right room, get the right housekeeping status, communication before/during/after stay with inhouse review: all this must be organised before a hotel succesfully can start issuing the mobile roomkeys. Customer Since: November 2016

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Owner from Boutique in Campbell (United States)

- Installation more difficult than traditional key systems. - Some features of the system were poorly explained - Would like to be able to create keys remotely Feature Requests: - Ability to create keys remotely: As we do not run a 24hr reception, not being able to create keys remotely is a major issue for us if we get last minute bookings.

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Director of Information Technology from Branded in Denver (United States)

Tech support is poor. Support and maintenance contracts do not provide good value.

General Manager from Branded in St Albans (United Kingdom)

There was a slight lack of communication from Assa Abloy and our head office, but everything was resolved very quickly.

Screenshots & video

96%usability

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