Go Moment has created Ivy, the world’s first intelligent texting platform for hotels and the hospitality industry. Ivy, working as a digital personal assistant, proactively communicates with hotel guests via text messaging – addressing rote questions automatically (i.e.: What’s the wifi code?) while routing service issues (i.e.: The wifi is slow) and requests (i.e.: I’d like more towels) to the right point of contact for improved efficiency and delighted guests. She can also book restaurant reservations, spa appointments and other revenue enhancing services. Ivy, uniquely powered by IBM Watson’s artificial intelligence technology, also gets smarter every with interaction. Go Moment’s growing client base across the country is experiencing dramatically higher guest engagement, improved online reviewsrankings, and increased revenue with Ivy. Ivy: Always at your service.