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GuestCentric (Booking Engine)

GuestCentric (Booking Engine)

Ranked 7th in Booking Engines

Headquartered in San Diego (United States)

66 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
66 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotelier's Guide to Booking Engines
Free download

Overview

92% recommend
Customer Service
4.7
Ease of Use
4.6
ROI
4.5
Implementation
4.6

Company info

Founded in 2006
Employees 59
Headquarter San Diego (United States)

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Revenue Manager from Boutique hotel

-Customer service support is great. Always focus on getting a solution to the issue and very responsive. -Easy to use; many functionality that can be used; you need to be creative with using the system -Focus on getting more direct bookings to the property

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Director of Operations from Boutique hotel in Lisbon (Portugal)

Several tools in one provider, responding to different news such as website, channel manager, booking engine. Good support and great design. Implementation easy and fast, lots of support, demand a dedicated agent to support and follow up implementation and monthly challenges.

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Sales, Marketing and I.T from Other in Wantirna (Australia)

Responsive, easy to work with team Very clear and customizable booking engine Easy management in back end

Resort Sales and Marketing Manager from Resort in Providenciales (Turks and Caicos Islands)

The software is very user friendly and delivers an all round great experience for the administrators and the guests.

Front Office Manager from Boutique hotel

The same day default date on the website is the day prior. This is because it derives from Europe but it is a little confusing.

VP Revenue Management from Boutique hotel in Miami (United States)

None, I could not find something that I would change on this software. It's responsive and renders wonderful on mobile/tablet.

Screenshots & video

92%usability

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