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guestrev by Rainmaker

guestrev by Rainmaker

Ranked 5th in Revenue Management Systems (RMS)

Headquartered in Alpharetta (United States)

65 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
65 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Ultimate Guide to Revenue Management Software
Free download

Overview

85% recommend
Customer Service
4.7
Ease of Use
4.4
ROI
4.2
Implementation
3.6

What customers love about guestrev by Rainmaker

Revenue Manager from Resort in Big Sky (United States)

It has changed our pricing structure for the better, has a convenient look, and is easy to navigate. Give the product 12 months and schedule a review of what it's learned from your business. I know you will be confident with the accuracy of pricing recommendations. Become engaged with your designated advocate. They will become great supporters of your business. I'm very lucky to work with Cody!

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Revenue Manager from Resort in Minneapolis (United States)

- The features I find most helpful are the Action Index, total percentage occupancy OTB, and Market Rate vs Quoted Rate. - Rate Recommendations per room category are also helpful. Ensure the property's systems are configured exactly the way they need to be prior to setup, including all market segments, room categories, and every operating system. We had so many issues between SMS & TravelClick synching into Rainmaker properly (I was not here during initial setup). Our sales/CS team has been wonderful in assisting.

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Revenue Manager from Resort in Chelan (United States)

It's easy to use, everything is at your finger tips and their Support and Training is amazing! The system interfaced with our Property Management Software nicely and makes things very simple for updating rates with recommendations.

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Director of Planning & Analysis from Other in Wyomissing (United States)

Player level detail reporting, flexibility of forecast to adapt to business trends, vendor participation with the client to ensure maximum application functionality.

Regional Director Of Revenue Management from Boutique hotel in Morristown (United States)

Over the past couple years I have used Rainmaker at a number of the properties I oversee from large resorts to small boutique hotels and can't speak more highly of the value it has brought to the properties. From the support provided from the Rainmaker team to the ease of using the system, Rainmaker has proven to be a great choice for our revenue management system

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Vice President of Revenue from Branded in Covington (United States)

This data is so user friendly and up to date. If there is an issue they respond quickly and fix it! There is so much information in this resource that competitors pale in comparison.

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Revenue Manager in Schenectady (United States)

I did like the fact it has scheduled reports. Other than that, I didn't enjoy using the system for three years.

Vice President of Revenue & Distribution from Branded in San Jose (United States)

excellent service. product based on science with minimal overrides needed

Regional Director of Revenue Management from Boutique hotel in Philadelphia (United States)

The Rainmaker system used total guest value instead of just room revenue, unless it has changed from when I used it several years ago.

Director of Revenue Management from Branded in Carrollton (United States)

It worked well with the PMS we were using at the time. Easily understood in the training process. Easy to manage once implemented.

Revenue Specialist from Branded in San Jose (United States)

Dynamic Group Pricing. Connectivity to all needed systems

Senior Sales Manager from Casino

Very easy to use. Allows me to be able to maintain rate integrity at the click of a button!

National Sales Director from Casino

Good Estimator. Decent accuracy excepting there are variables it doesn't see.

Corporate Revenue Manager from Branded

1. factors in casino reservations 2. easy to maneuver through and tons of data 3. customer service

Director of Revenue from Resort

-Customer total worth model is included with the product -Considers total customer worth in pricing calculations -Forecasts hotel occupancies and booking curves accurately and effectively -Rate shop integration -Highly customizable

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Director of Hotel Operations

I really enjoy the ease of use of this program. Modifying rates and getting the right player at the right price has been a great tool. I also enjoy the support I get from Sandy.

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Revenue Director from Resort

The amount of data available is incredible. It is very helpful when it comes to rate, availability and market segmentation decisions. I know the system can do much more than I am capable of using at the moment.

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SR Manager of Revenue & Reservations from Casino

I like that the intel provided from all 4 suites allows our company to strategize based on actual, confirmed data rather than historical summaries and assumptions. As a new revenue manager, I enjoy the quick access of I have to historical and forecasted data for any of our properties at me fingertips at all times. Great!

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Director of Reservations and Resort Communications from Casino

All Rainmaker Team Members make you feel like family. They are there to constantly provide support with any and every question, concern, challenge.

reference customers

“Our revenue management system is one of the primary factors behind our multi-year run of successes, there are other contributory factors, certainly, but the (guestrev) system clearly helps us support and execute on our strategies. Jamie Pena VP of Revenue Strategy & Global Distribution at the Omni Hotels

Screenshots & video

88%usability