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84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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verified reviews 22
expert reviews -
references -
articles 0
integrations 7

Overview

82% recommend
Customer Service
Above category average
4.5
Ease of Use
Above category average
4.2
ROI
Above category average
3.9
Implementation
Above category average
3.9

Company info

Founded in 1990
Employees 22
Headquarter Seattle

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

Screenshots & video

84%usability

Popular Guestware comparisons

User ratings Guestware HelloShift (Staff Collaboration) Quore
Likelihood to recommend 82% 94% 93%
Customer support 4.5/5 4.7/5 4.7/5
Ease of use 4.2/5 4.8/5 4.6/5
Implementation 3.9/5 4.6/5 4.4/5
Review index
Functionality
Team goal setting (e.g. rewards sign-ups, satisfaction)
Mobile access on any device
Lost & found module
Late checkouts
Virtual logbook
Real time task tracking
In app translation
Preventative maintenance module
Deep cleaning
Inspection
Print old records
Multi-property portfolio monitoring
Open API
Service Recovery/Escalation
Compensation Tracking
Case Management
Analytics dashboard