Say goodbye to logbooks, forms and miscommunication. Say hello to modern messaging with HelloShift. HelloShift’s Guest Engagement Suite connects website shoppers and guests to your 24/7 Front Desk with real-time chat and SMS texts.The 24/7 Front Desk uses HelloShift to instantly solve guest issues across buildings, floors, shifts, and departments.
> Newsfeed-style interface shows you everything you need to know for your shift, including tasks and checklists.
> Guest messages flow into the newsfeed for a seamless staff experience.
> Fast, easy, familiar modern messaging features like comments, mentions, tags and customizable notifications support staff collaboration and guest message response times.
> Meaningful reports within and across hotels keep staff motivated and accountable and help managers improve operations in real-time.