90
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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HotelIQ

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Cloud-based Hotel Business Intelligence Analytics-as-a-Service. For Hoteliers, by Hoteliers.

  • Based in Atlanta, GA
  • Founded in 2011
  • 6 employees on LinkedIn

Company Description

HotelIQ uses data from your property management system (PMS) and other internal and external sources. Users access HotelIQ from the web to see and interact with many different analysis screens, which can also be exported and shared as reports. These hotel analytics can be viewed for a single hotel, a portfolio of hotels, or an entire company. Users can analyze history as well as forward-looking dates, and can zoom from the highest down to the lowest, most granular level of their business. HotelIQ helps users to gain new insights into their business and make strategic and tactical decisions that increase hotel revenue and market share.

read more

HotelIQ uses data from your property management system (PMS) and other internal and external sources. Users access HotelIQ from the web to see and interact with many different analysis screens, which can also be exported and shared as reports. These hotel analytics can be viewed for a single hotel, a portfolio of hotels, or an entire company. Users can analyze history as well as forward-looking dates, and can zoom from the highest down to the lowest, most granular level of their business. HotelIQ helps users to gain new insights into their business and make strategic and tactical decisions that increase hotel revenue and market share.

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HotelIQ Ratings Summary

Recommend to a friend
95%
+0% above category avg.
Number of Employees 6 81% vs. category avg
Years in Business 7 42% vs. category avg
Ranked 1st in
HotelIQ vs. Category Average
+4% 4.7 Ease of Use
-5% 4.5 ROI
+4% 4.7 Support
-1% 4.2 Onboarding

User Reviews

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HotelIQ

Reviewed on03/28/2018

THE REVIEW

"Very complete BI tool: the HotelIQ commercial team is helpful, we have been very satisfied with the way of wor..."

"Very complete BI tool: the HotelIQ commercial team is helpful, we have been very satisfied with the way of working over the last years."

Pros

The fact that it has automated data feeds and gives a full scope of your business. It is easy to use and very rarely has data issues


Cons

The installation is quite a bit of work, but is worth it. Currently missing is some graphs versus the excel exports


  • Likelihood to Recommend
    4.5/5
  • Return on Investment (ROI)
    4/5
  • Customer Service
    5/5
  • Ease of Use
    4.5/5
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HotelIQ

Reviewed on28/03/2018

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Reference Customers

As an independent consultant HotelIQ has helped me hugely in raising the level of support and strategic insight that I provide to my clients. This is by far the best business intelligence tool that I have seen for the hospitality industry.
Vassilis Syropoulos VP Demand Management Pandox AB
HotelIQ is an outstanding business tool to drive revenue, to secure deep down understanding within the revenue teams. It is extremely user-friendly and provides the key information on which the strategic approach gets underlined and tactics fall into place or can be reinforced to meet with the outlined strategic decisions. We have it installed in all our German properties, focusing on the key issues with one platform which in return does not take a lot of administration to ensure understanding.
Cornelia M.Kausch VP Development Pandox AB
HotelIQ finally gives us easy access to our own data. Fast and easy is important in an environment where we have to manage different channels with fluctuating demand and lead times. We can now evaluate and correct our Sales, Marketing and Revenue Management strategies based on solid current information. The option to drill down on any variable has never been available to us before and we are still finding new ways on how to leverage the powerful hotel business intelligence, reporting and analysis provided by HotelIQ. The Intelligent Hospitality team is passionate about helping us hoteliers and their significant experience in the field is reflected in every aspect of the product they have created. Support has been amazing, they are always available to us with answers and advice. This is one of the tools you do not want to do without once you have had it.
Jan Henningsen General Manager Hotel Bloom!

Case Studies & News

  1. Business Intelligence – What It Is and Why It Matters to Hospitality Read more
  2. Elevate Your Hotel Data to Business Intelligence Read more
  3. Business Intelligence Begins with Data; Data Management Begins with BI Read more

Product Overview

What is the product or service they provide?

HotelIQ uses data from your property management system (PMS) and other internal and external sources. Users access HotelIQ from the web to see and interact with many different analysis screens, which can also be exported and shared as reports. These hotel analytics can be viewed for a single hotel, a portfolio of hotels, or an entire company. Users can analyze history as well as forward-looking dates, and can zoom from the highest down to the lowest, most granular level of their business. HotelIQ helps users to gain new insights into their business and make strategic and tactical decisions that increase hotel revenue and market share.

read more

HotelIQ uses data from your property management system (PMS) and other internal and external sources. Users access HotelIQ from the web to see and interact with many different analysis screens, which can also be exported and shared as reports. These hotel analytics can be viewed for a single hotel, a portfolio of hotels, or an entire company. Users can analyze history as well as forward-looking dates, and can zoom from the highest down to the lowest, most granular level of their business. HotelIQ helps users to gain new insights into their business and make strategic and tactical decisions that increase hotel revenue and market share.

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What makes them unique?

Transactional hotel systems such as point-of-sale, property management, central reservations and revenue management systems perform their primary functions well. However their functions are not to provide insightful hotel reporting, analytics and intelligence! HotelIQ fills this void by providing hoteliers the valuable insight that they need to maximize revenue generation and grow market share of a single hotel, portfolio, brand or management company.

We have applied our expertise in Business Intelligence and years of experience in hospitality to develop HotelIQ – the most innovative, powerful, and scalable commercial Business Intelligence platform in the hotel industry.

Today HotelIQ powers hotels across the globe. They are not just clients to us. They are partners on our journey to transform the way the industry does business!

read more

Transactional hotel systems such as point-of-sale, property management, central reservations and revenue management systems perform their primary functions well. However their functions are not to provide insightful hotel reporting, analytics and intelligence! HotelIQ fills this void by providing hoteliers the valuable insight that they need to maximize revenue generation and grow market share of a single hotel, portfolio, brand or management company.

We have applied our expertise in Business Intelligence and years of experience in hospitality to develop HotelIQ – the most innovative, powerful, and scalable commercial Business Intelligence platform in the hotel industry.

Today HotelIQ powers hotels across the globe. They are not just clients to us. They are partners on our journey to transform the way the industry does business!

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What types of hotels do they service?
  • Brand
  • Independent
What is the core value proposition?
Pricing
Freemium (hotel can trial for free)
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (Flat)
Monthly subscription (/room/month)
Monthly service fee
Commission or Revenue Share

Popular Business Intelligence Features

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Implementation

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4.2

Using a simple process, with no hardware or software to install, HotelIQ is accessible anywhere there’s internet.

read more

Using a simple process, with no hardware or software to install, HotelIQ is accessible anywhere there’s internet.

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Support

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4.7
  • Customer success meetings Monthly
  • Approximate # of hotels per support rep <10
  • Updates Customers have access to updates seamlessly and immediately when they access our online portal.
  • 24/7 support Phone, Email, Online knowledge base

Frequently Asked Question

  • I already have a property management system and an revenue management system, why do I need HotelIQ?

    Transactional hotel systems such as Point-of-Sale, Property Management, Central Reservations and Revenue Management systems all excel at their primary function. However their function doesn’t include the kind of detailed, insightful hotel reporting, analytics and intelligence HotelIQ provides. They simply cannot match the level of detail and granularity of HotelIQ. The valuable insight this provides helps hoteliers to maximize revenue generation and grow the market share of their hotel, portfolio, brand or management company.

  • Who can use HotelIQ?

    HotelIQ is intended for use by a broad audience – all of those sharing responsibility for the performance of a hotel or hotel business. Within a hotel, this would include the General Manager, Director of Sales & Marketing, Revenue Manager, Reservations Manager, Sales Managers, Front Office Manager and more. Regional, Corporate and Executive teams also benefit equally from the intelligence provided by HotelIQ.

  • Does installing HotelIQ require any hardware or software?

    Using a simple process, with no hardware or software to install, HotelIQ is accessible anywhere there’s internet on your preferred browser.

  • Is there a large up-front cost required to setup HotelIQ?

    HotelIQ is offered on a subscription basis, which greatly reduces start-up costs and means that a large budget is not required. And we don’t hold our clients – whom we view as partners – to any long-term commitments. As hoteliers ourselves, we wouldn’t have it any other way.

Post a Question

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