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Kipsu

Ranked 6th in Guest Messaging Software

Headquartered in Minneapolis, MN

76 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
76 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Guest Messaging Platforms Buyers Guide
Free download

Overview

84% recommend
Customer Service
4.6
Ease of Use
4.5
ROI
4.0
Implementation
4.4

Company info

Founded in 2010
Employees 41
Headquarter Minneapolis, MN

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

General Manager from Branded in Traverse City (United States)

I don't know how we lived without this form of quick communication, it's made us much more efficient

General Manager from Other in Fort Lauderdale (United States)

Super easy to use and guest friendly with speedy responses for communications

General Manager from Branded in Danbury (United States)

Provides us an additional opportunity to engage with our guests.

Director of Operations in Redwood City (United States)

The more we go with text messaging the direct interaction with our guest are disappearing. On the one hand guests prefer this means of communication so thats great but on the other it does feel a bit like it is limiting the direct connection one can have with our guest.

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Front Office Manager from Branded in Arlington (United States)

I cannot think of anything I would change about this software. As stated before, Kipsu has been invaluable for our team.

General Manager from Branded in Jasper (Canada)

Nothing negative to say

Screenshots & video

90%usability

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