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Loopon Reputation

Loopon Reputation

Ranked 5th in Reputation / Review Management

Headquartered in Goteborg, Sweden

59 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
59 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The 2019 Hotelier's Guide to Reputation Management Software
Free download

Overview

95% recommend
Customer Service
4.5
Ease of Use
4.5
ROI
4.5
Implementation
4.5

What customers love about Loopon Reputation

Multi-Property Revenue Manager from Branded

- Easy to use platform - Great customer service - Easy to configure - Great for comparing results against multiple properties

operativt chefsstöd

Fast feedback, very good service. Easy to answer for the guest. Nice employees at Loopon. (Translated from Swedish) (Original) Snabb återkoppling, mycket bra service. Lätt att svara på för gästen. Trevliga medarbetare på Loopon.

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Front office manager from City Center Hotel

Good to get to know what the guests consider our strengths and weaknesses. Good to be able to communicate with the guests. Good to be able to compare with other hotels in our chain. Awakens the competitor in ourselves. Good to be able to see the score on departmentlevel.

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General Manager from Branded

Clear and easy to handle, good opportunities to catalog and sort (translated from Swedish) (Original) Överskådligt och enkelt att hantera, bra möjligheter att katalogisera och sortera

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HR from Other

It’s easy and uncomplicated, and gives us the information we need in order to improve our services. Great tool!

General Manager from City Center Hotel

Loopon Post stay is a user friendly system, with good overview, and great support.

reference customers

Loopon helps us get this general perspective on a daily and monthly basis. We use the Daily Feedback Report in Loopon which we send out to all Department Managers so that they get to see how they have been performing day by day. We also use Loopon when making a monthly executive summary, as it helps us to get an overview of the month and how we are doing relative to previous ones. Based on this, I suggest changes for each department. Marcus Eriksson Nordlund Guest Relation Manager at the Gothia Towers
A fantastic system - get immediate communication with your most valuable asset - your guests. Turn bad into good. True evaluation of your product. Loopon is probably one of the reasons our hotel is so profitable. Lars Olemyr General Manager at the Nösund Havshotell

Screenshots & video

90%usability