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Mews (Booking Engine)

Mews (Booking Engine)

Ranked 6th in Booking Engines

Headquartered in Amsterdam

67 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
67 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotelier's Guide to Booking Engines
Free download

Overview

95% recommend
Customer Service
4.9
Ease of Use
4.9
ROI
4.8
Implementation
4.7

What customers love about Mews (Booking Engine)

Gestión (General) from Other in Alicante (España)

* All cloud based. * Great looks. * Excellent statistics. * Spectacular Costumer Care. * Good tech support. Feature request: - It a simple and key feature, add Yield and revenue tools User since: 2017 Usage: Daily

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General Manager from Boutique hotel

Its easy to use, saves time and expense on labour, everything is automatic and so I have more time for things that really matter - talking to guests and making them feel at home. As a manager I can pull up any reports that I like and that helps me to structure my strategies. I like the companies that they integrate with for reviews, revenue increase, rate management and so on.

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Revenue Manager & Marketing Coordinator from Hostel

- Constantly improving giving top priority to its costumers' opinions. - User-friendly which makes the training task at the front desk a lot easier and simpler. - Great staff always ready to answer all your questions

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Receptionist from Hostel

Ease of checking in Information gathering in a practical way Use on any platform

Commercial Manager from Boutique hotel

Modern, streamlined PMS - Seamless guest experience - Operational automation

Reservations Supervisor from Hostel

- Logical Clean Interface - Great Support - Openness to new ideas and improvement -Integration of software that operates alongside Mews is works well -Allows for easy and quick work flow (even with persons new to the software)

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Business Improvement Manager from Hostel

The automation is great, it's really freed up the time for receptionists to focus on the guests. I also like the constant updates, every week something new and useful is launched.

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General Manager from Hostel

Fantastic visually, fluid, fleshed out and easy to use. Developed and supported by a progressive, tenacious team who quite rightly are going above and beyond where other providers fail.

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General Manager from City Center Hotel

MEWS is a cloud based system, which allows you to manage your Hotel from all over the world! In addition to this, the support is great and the system itself is so intelligent and user friendly AND MEWS offer open and free API´s!

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Revenue Manager from Boutique hotel

Quick and intuitive. Friendly and efficient support team.

Manager from Hostel

Much is told about Mews' great features by other users, so let me share something different. ・There are amazing people behind this amazing system. Their support is always so sincere, friendly, prompt, and caring. While many companies become less attentive and more anonymous (i.e less human touch) as they grow bigger, Mews team has become more and more attentive and supportive. Although I haven't met any support member face to face yet, I feel so close to each one of them. Great system with great people. In our countries, we call something like Mews team "Fat metal stick on giants' hand".

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General Manager from City Center Hotel

I have been working with the MEWS team since day one and I genuinely love their mindset of customer service and particularly, how this is translated into software and work processes to help hotels and hostels. The connection through their API’s makes it super versatile with third party systems!

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Manager from Boutique hotel

I really like the innovative mindset of Mews. I have had a look at a lot of PMS out there and Mews was by far(!) the most innovative one. - It is truly cloud based - It has an open API for third party tools (payment gateway, channel manager, automated emails, Zapier, ...) - It looks and feels great - It's easy to use - It's reliable - The booking engine is one of the best - Mews is constantly improving - new releases every few days/weeks - Support is great - Great automation features (like automated payments)

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Screenshots & video

98%usability