Work For Repup? Claim Profile

Repup

Ranked 5th in Reputation / Review Management

Headquartered in Gurgaon, Haryana

64 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
64 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The 2019 Hotelier's Guide to Reputation Management Software
Free download

Overview

86% recommend
Customer Service
4.6
Ease of Use
4.5
ROI
4.6
Implementation
4.8

Company info

Founded in 2014
Employees 31
Headquarter Gurgaon, Haryana

Markets served

  • North America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • South America
Want to find a reference in your network who uses Repup ?
  • Find and connect with references
  • Simplify your search
  • Get the real scoop and find out what hoteliers think of Repup
  • Connect with real users to help answer your questions
beta

what customers are saying

General Manager from City Center Hotel

Getting all the OTA reviews in to one platform is making the hotel to answer the reviews in a better way. Best part is guest can finish the 90% of his trip adviser review at the hotel only no need to login again to review the hotel.

Read more Less

General Manager from Boutique hotel

Repup is a partner with Trip Advisor which allows us at hotel level to collect guest feedback and it could be posted on Trip Advisor. Great tool for guest comment analysis. The competitor analysis shows us how we are doing in comparison to competitors when it comes to online reputation. RepUp even assigns a score for online reputation that helps us understand what areas of our service needs to improve so that we're competitive or better than the competition. The analysis reports are really in-depth and have helped us identify problem areas. Would definitely recommend RepUp if you're trying to improve your online reputation.

Read more Less

Manager from Resort

RepUp's easy reply to reviews option is downright perfect. It lets you reply to 140+ different OTAs from a single dashboard without redirecting you towards the websites of these OTAs everytime you click on reply.

Read more Less

Manager from Resort

Loading time of the dashboard should be reduced a bit if possible and a few more default templates in the newsletter sections.

General Manager from Boutique hotel

More categories should be added to the competitor analysis to get a clearer picture of how service needs to be improved.

PR Communications Manager from City Center Hotel

The loading should be a bit faster. Sentiment analysis could be more sensitive to identify pro and cons from local language to avoid errors. Apart from this everything else was solid.

Read more Less

Screenshots & video

90%usability

Compare Repup with similar solutions

Repup 64
vs
Higher rated
View comparison
Repup 64
vs
Higher rated
View comparison
Repup 64
vs
Higher rated
View comparison