House Manager from Bed & Breakfast

-- Ability to customize the product to fit our (tiny) not-for-profit -- Technical support -- so many options and the human beings are very, very helpful -- The triggered form letters are really saving us time

Owner from Boutique hotel

Since we outgrew the original PMS we had from 2009, we were looking for a good PMS that could handle our needs for a long time. We tried several options and were seriously considering hiring a set of coders to write our own in-house solution. Then we found RMS. As our property grew from one to two and now three properties, RMS has been able to handle everything we throw at it.

Director of Operations from Resort

Compared to our last PMS (FrontDesk Anywhere), RMS has been a godsend. As with any conversion there have been some hiccups along the way but overall RMS is a great platform. Although it's hosted the application zips along and our front desk staff is already very excited to have it in place prior to our busy season. I'd say the ease of doing group reservations and being able to manipulate existing reservations right from the booking chart are my favorite features.