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SiteMinder (The Channel Manager)

SiteMinder (The Channel Manager)

Ranked 3rd in Channel Managers

Headquartered in The Rocks (Australia)

83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
83 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Ultimate Guide to Channel Management Software 2019
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Overview

86% recommend
Customer Service
4.1
Ease of Use
4.3
ROI
4.1
Implementation
4.0

Company info

Founded in 2006
Employees 500
Headquarter The Rocks (Australia)

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

Group Revenue Manager from Other in San Jose (United States)

Ease of use. Thresholding capabilities

Revenue and Strategy Manager from Other in Glendale (United States)

Incredible functionality and easily accessible

Distributions Manager from Resort

Ease of loading, updating rates, inventory and stay restrictions. Rachel, SiteMinder support is very helpful. Always receives her swift response that helps me out when I am stuck.

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Sales Admin from Boutique hotel in (Indonesia)

Easy to use, keeping the rates and inventory is integrated, we use integrated with PMS by Vhp system to sync the inventory.

Revenue Manager from Branded in San Jose (United States)

It doesn't connect and communicate with my PMS, so every reservation has to be input manually to PMS

Revenue Manager from Resort in Estepona (Spain)

Little details could be improved like: calendars to insert date as the only option (some people are faster with the keyboard), as well as end date calendar always start on the current date and not on the date chosen previously. Some simple tasks are easier to do in the bulk update option even if one for 1 date. Not possible to download list of reservations with all details. Either list of them or one single one with the details.

Read more Less

Screenshots & video

86%usability

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