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Suiteness

Ranked 1st in Distribution Channels

Headquartered in Oakland, California

84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
84 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

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Overview

96% recommend
Customer Service
4.9
Ease of Use
4.5
ROI
4.9
Implementation
4.7

Company info

Founded in 2014
Employees 26
Headquarter Oakland, California

Markets served

  • North America
  • Europe
  • South America
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

General Manager from Branded in New York (United States)

I have been working with Suiteness for several months now and they have produced for hotel quite well for just starting out. Integration was simple and their team was on top of it from the start. On the customer service side they have been quite responsive to their clients as well. Looking forward to working with them in the future.

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Associate Director of Leisure Sales from Other in Las Vegas (United States)

Suiteness has allowed us to capture more suite business and increase sales and revenue. The process has been user friendly for both the hotelier and I assume the guest.

Leisure Sales Manager from Resort in Las Vegas (United States)

The software and interface were easy to use, and made navigating easy. The ability to speak with an agent is a great addition, and their concierge service is just that. It's not tech support or a bot answering questions. It's real people who are knowledgeable.

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Leisure Sales Manager from Other in Las Vegas (United States)

Wish we could put minimums over certain days. Seems like I'm turning down a lot of requests because they want one night on the weekend, which we typically do not allow.

Director of Sales and Marketing from Resort in Las Vegas (United States)

I wish there was more. We want to work more with this partner and grow our business and hope we can do so as they grow their business. All in due time, I am certain. I would like to see their concierge team more digitized and a higher volume of consumer base with more options worldwide to encourage their customers to continue and come back to utilize them.

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Director Intl. Sales from City Center Hotel

We started this year and we are learning every day new ways to work together.

Screenshots & video

90%usability

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