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Travel Tripper (RezTrip Booking Engine)

Travel Tripper (RezTrip Booking Engine)

Ranked 2nd in Booking Engines

Headquartered in New York (United States)

88 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
88 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotelier's Guide to Booking Engines
Free download

Overview

89% recommend
Customer Service
4.8
Ease of Use
4.4
ROI
4.4
Implementation
4.2

What customers love about Travel Tripper (RezTrip Booking Engine)

Regional Director of Operations in Lynnwood (United States)

Good navigation, easy to understand menus, nicely formatted reporting and some nice value add features.

CEO from Vacation Rental in Dubai (United Arab Emirates)

I knew that Reztrip had been developed for the hotel industry but found Travel Tripper quick with solutions to adapt this to our model of individual serviced apartments. The most attractive feature of Reztrip is that is not passive, as most booking engines are, but actively seeks to sell, utilising many of the ideas introduced by Booking.com and other originally. From a user perspective, Reztrip is easier and faster to set up than other booking engines I have experienced. Travel Tripper are very professional, quick to find solutions and driven by the same desire as me - to take business for our apartments away from the major OTA's.

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Senior Director of Revenue and Distribution from Boutique hotel in New York (United States)

Travel Tripper does a fantastic job maintaining their product and constantly adding new features. The formula-based pricing model they have recently added makes this an incredibly powerful booking engine.

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Regional Director of Revenue, Distribution & eCommerce from Boutique hotel in New York (United States)

It has more features versus other products that actually help me in doing creative revenue optimization.

Area Revenue Manager from Boutique hotel in New York (United States)

RezTrip is easy to use and flows through to your OTA's, website and call center all seamlessly. They also have a good customer service team that can help you troubleshoot any issues.

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Regional Director of Revenue, Distribution & eCommerce from Boutique hotel in New York (United States)

Fantastic features. They use feedback to keep updating the user experience. you can lot's of things if you are deep diving into distribution. Variety of permutations and combinations. Get as granular as you want Simple and bold.

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Director of Revenue from Resort in Las Vegas (United States)

TT Has a lot of features that are easily compatible with my PMS. I like that I can use their service for both my booking engine and channel manager.

Growth & Analytics Lead from Boutique hotel in Austin (United States)

Our rep is very responsive and meets our needs.

Revenue Manager from Boutique hotel in Miami (United States)

I never used this program before and I started using it very recently and I can say is very user friendly. Easy to learn to use and effective. It makes changes live in a second.

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VP of Revenue Management from Casino

Travel tripper has been a valuable partner. Their customer service is world class and their product is fantastic! They are always willing to explore new ideas and patient with their customers internal issues! Highly recommend!!!

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Area Director of Revenue Management from Boutique hotel

-Reporting has been improved and it's very useful -Formula based pricing is useful to capture business

Marketing Manager from Boutique hotel

Our client service manager Zachary Realberg has been the most helpful when we have any questions and requests. He trained and provided solutions for us.

Director of Revenue Management from Boutique hotel

Small percentage fee of the realized booking Flexibility and control over pricing/inventory management

Regional Digital Marketing Manager from Resort

I’ve really enjoyed working with Travel Tripper! They’re a great partner and their customer service is unbeatable. Travel trends are following those of nearly every other industry and the ability to acquire reservations on mobile is vital. Travel Tripper has helped on that front tremendously.

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General Manager from Other

Easy to use and very effective Easy for guests to book Low commissions Good support

Area Director Revenue from Boutique hotel

New ideas - first to market with Digital Marketing initiatives. Grows revenue YOY every month

Area Director of Revenue Management from Boutique hotel

The Travel Tripper team is one of the best I have worked with. I love interacting with everyone from the Client Services Manager to the Support team. Every individual is professional, knowledgeable and pleasant to work with. We are in the business of working with people and Travel Tripper truly embraces this culture.

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Director of Revenue from Boutique hotel

Very easy to use! Love all the options for changing room hierarchy with seasonal changing and doing different DPR options

Director of Sales & Marketing from Boutique hotel

Travel Tripper is hands down my favorite tech vendor. Ever. They are super responsive and always helpful. Fantastic support.

Revenue Manager from Casino

Travel Tripper is user friendly and intuitive. They are easy to work with and constantly improving their product.

Marketing & E-Commerce from Resort

The team is very responding to our inquiries and helped us a lot with issues we faced. We are grateful having you as partners! :)

Manager from Other

Easy to use and integrate Good tech support Reasonable commission Easy for guests to book

Revenue Consultant from Other

The product/booking engine helped us to be an active member of the business community, we can easily update extra sale opportunities as add ons or promotions, provide special discounts to our customers. The system is easy to understand and use, all changes are in the real time. Great support team.

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Revenue Analyst from Resort

Response time is quick and support staff are knowledgeable of the system.

Reservations from Resort

The Account Manager's "can-do" attitude. In my experience of flagging issues, they work to find a solution even if it's in the form of a work around. Support is phenomenal!

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Corporate Director of Revenue from Boutique hotel

Justine is the best! My emails are responded almost instantly. She is a great asset to your company.

Revenue Manager from Boutique hotel

Travel Tripper team is very responsive to our needs and makes us feel more like more than a property #. The onboarding process was very easy, from loading room types to connecting with the OTA accounts. RezTrip has made our guest's booking experience much easier and helped grow our web reservations.

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Director of Revenue and Distribution from Boutique hotel

Ease of use - (simplified functionality) allows for fast and more accurate rate updates by room type, day/season). DPR (Dynamic Pricing Rules) can be used to create promos for certain periods of time or even recurring without having to manually update each rate plan. Having special offers pull direct from booking engine to website (titles, descriptions, images, offer details updating automatically) Travel Tripper has numerous features that allow us to stay current (especially as users/guests evolve) and help to increase direct bookings and conversion as we compete in the online travel space. Support - the support provided, logistics to workflow and collaboration from having all 3 services under one has had a positive impact on performance.

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Director of Revenue Management from Branded

-DPRs are more dynamic that any other CRS I've used. -Tagging that comes along with DRPs

Complex Director of Revenue from City Center Hotel

-Fast response times with all inquiries, usually issues are resolved in less than a day -Digital Agency is always willing to test new ideas and push results.

Revenue Analyst from Boutique hotel

They are quick and efficient Resolve issues fairly quickly Very thorough in their work she helps facilitate when something is needed/missing on our end

Director of Revenue from Other

The great support and knowledge we get from the Travel Tripper Team. They take the time to explain each topic of discussion.

Director of Revenue Management from City Center Hotel

The team! My points of contact are extremely knowledgeable with the product as well as best practices in their disciplines and are always extremely helpful and timely in responding - Nicole Truong, Cam Hayes, and Natalie Martin = A Team!

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Director of Revenue from Boutique hotel

The Market Manger - Justine is very helpful and knowledgeable . I like that with the system you can update all channels.

Marketing Manager from Resort

The RezTrip booking engine provides a guest-facing user interface that is more thoroughly designed around user experience than many other booking engines we have used or evaluated. This has lead to increased conversion rates from our previous booking engine that was from a well-known legacy software brand. Room types display in a logical manner (with large room images) that help guests choose the best accommodation option for themselves. The incremental upgrade cost to the next highest room type is clearly presented.

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Director of Revenue from Resort

Reztrip is very easy to use. The setup is simple and easy to learn. The enhancements made in the last year have improved the booking engine capabilities to increase revenues not only in rooms but other areas of the hotel.

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Front Desk Manager from Resort

New to TT this year and they have been great to work with as far as reservations coming through to our PMS ststem without any issues. The support team is always quick and helpful when we have had the few issues that have come about. TT is definitely a big step up from our last CRS provider!

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Revenue Manager from Resort

- Account Manager is very responsive, and is available to assist almost all the time, and supports the Revenue Management team needs. - Support tickets are primarily responded to in a timely manner.

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eCommerce Manager from City Center Hotel

With possibility to create all required restriction based offers, Travel Tripper makes life of Revenue Managers simple. - Creating Rate Plans & Promotions is super easy - Add on & Emailer Feature gives opportunity to increase revenue

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Digital Marketing Manager from Branded

The overall team has been amazing even in the midst of the busiest times. The improvements on the digital scale each month have gotten better each month as fresh ideas come about. The way the team works together in order to help each other out and achieve the same goal for the hotel in their own respective areas. Having the increasing growth of new ideas and products to test out. Support tickets are responded to in a timely manner.

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Director Hotel Revenue from Casino

The entire team works hard to help and guide you through the processes. Madi and Beth have guided me through the transition to Rez Trip and are also available to answer questions.

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reference customers

In my previous roles, I worked at several brand hotels. While I received a lot of support, there was a sacrifice or lack of flexibility and creativity. However, with Travel Tripper, this are all turned into opportunities — instead of adjusting myself to follow the brand's cookie-cutter rules, I’m able to talk to my CRS manager as well as the digital agency team to brainstorm and implement our ideas. So I’m very excited about the fact that I have the flexibility and expert support from the Travel Tripper team to make things happen. Michelle Mu Director of Revenue & Distribution at the Refinery Hotel
I really love working with the team at Travel Tripper. Everyone from our account manager to the client support team, to the product specialists have just been a dream to work with. It's been like night and day in comparison to vendors that we've worked with previously in a similar space. Eric Gooden Marketing Manager at the Bellstar Hotels & Resorts
I appreciate many features of the RezTrip booking engine. The dashboard is very intuitive and user-friendly, allowing us to easily manage our content, distribution, metasearch connectivity, and many other critical components of a successful digital marketing strategy. I also find geo-targeting and the dynamic pricing rules incredibly valuable—both tools allow us to deliver the most competitive and attractive rates to the correct guest. As a result, we experience much higher conversion rates and direct bookings. Halei Young Digital Marketing & Community Manager at the Beach Terrace Inn

Screenshots & video

88%usability