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Vertical Booking (Booking Engine)

Vertical Booking (Booking Engine)

Ranked 9th in Booking Engines

Headquartered in Bergamo (Italy)

61 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
61 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
The Hotelier's Guide to Booking Engines
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Overview

86% recommend
Customer Service
4.4
Ease of Use
4.2
ROI
4.6
Implementation
4.0

Company info

Founded in 1999
Employees 28
Headquarter Bergamo (Italy)

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa

what customers are saying

General Manager

User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend

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Owner from Boutique hotel

As a small independent hotel, it is nice to be able to compete with the larger chains by getting our rates and inventory on such a broad selection of channels. The other options out there don't have the reach Vertical Booking does. The ability to have everything in one system is great, having our website bookings, OTA channels, and GDS all easy to use in one location gives us time to devote to running and marketing the Hotel.

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Owner/Manager from Boutique hotel

One of our properties (a new 260-room downtown property) unexpectedly went independent in summer 2018. We settled on Vertical Booking as the most reasonably-priced vendor with a fitting suite of options. Our experience has been without exception positive. GDS Connectivity and Channel Managers do what we need them to. We have new market opportunities through their suite of tools, opportunities we did not know existed. The interface is excellent. Their technical staff is prompt and really does fix things. Their service staff consistently anticipates our requirements. They fulfill their obligations on time.

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Ecommerce Manager from Bed & Breakfast

*Customer service in Spanish *Training in Spanish *Control in currency and number of theirs (actually shows to much)

Hotel Management from Boutique hotel

*adapt system to use US date format and not European format - can be confusing at times

Sales & Reservations Manager

The only negative issue I've experienced is that the system sometimes does not recognize my profile and I have to wait for a confirmation e-mail to access, which is very frustrating when I'm having a busy day. But I guess it proves that system is safe and protected!

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Screenshots & video

84%usability

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