97
HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Whistle

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Hospitality customer service and messaging tool revolutionizing the way hotels and their guests communicate.

  • Based in Los Angeles, California
  • Founded in 2014
  • 7 employees on LinkedIn

Company Description

Whistle is a Hospitality customer service and communication tool. With over 85% of travelers carrying their smartphones, Whistle allows Hotels and guest to communicate via SMS and Mobile Messaging pre, during, and post-stay. Whistle helps hotels increase guest engagement, improve service scores, and boost online TripAdvisor rankings.

read more

Whistle is a Hospitality customer service and communication tool. With over 85% of travelers carrying their smartphones, Whistle allows Hotels and guest to communicate via SMS and Mobile Messaging pre, during, and post-stay. Whistle helps hotels increase guest engagement, improve service scores, and boost online TripAdvisor rankings.

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Whistle Ratings Summary

Recommend to a friend
98%
+13% above category avg.
Number of Employees 7 80% vs. category avg
Years in Business 4 48% vs. category avg
Ranked 1st in
Whistle vs. Category Average
+3% 4.8 Ease of Use
+17% 4.9 ROI
+9% 4.9 Support
+6% 4.6 Onboarding

Top Alternatives

HelloShift (Guest Engagement)

San Francisco (United States)
96 HT Score

Kipsu

Minneapolis, MN
89 HT Score

GoMoment

Santa Monica, CA
64 HT Score

Zingle

Carlsbad, CA
62 HT Score

Reference Customers

We are pleased to partner with Whistle, a platform that allows us to use SMS and technology to communicate with our guests.This gives our guests the opportunity to focus on the culture and heritage of New Mexico rather than the logistics of their stay.
Adrian Perez President Heritage Hotels and Resorts
Whistle is more than just a communication tool, it's a necessity to get ahead in the market. Technology has evolved our way of communication, from having a formal conversation lasting minutes, to starting and ending in seconds. Whistle allows properties to learn more about their guests, in order to personalize their guest services. Nothing is more satisfying than seeing a guest feel at home and truly enjoy their stay. The support team provided by Whistle makes hotels feel energized to take on the day of arrivals, follow through with special requests, and make guests feel unique. Whistle is the leader in communication that will soon be the standard in hospitality.
Taelor Barrett Reservations Manager DoubleTree by Hilton Flagstaff
We absolutely love Whistle! It is our most important communication tool! We have come to rely on the simplicity and are able to get information from one department to the other quickly and efficiently! Every interaction with the Whistle team is a wonderful one, great service from them and being able to provide great service to our guests. We don’t know how we ever survived without it, the most valuable time-saving services we use for sure! Thanks guys!
Trish Armstrong Reservations Manager Big Bear Cool Cabins

Case Studies & News

  1. Whistle Case Study: Surveys Read more
  2. Hotels Use Whistle To Enhance Guest Satisfaction Read more
  3. Heritage Hotels and Resorts Uses Whistle To Connect With Guests in Real-Time Read more

Product Overview

What is the product or service they provide?

Whistle is a Hospitality customer service and communication tool. With over 85% of travelers carrying their smartphones, Whistle allows Hotels and guest to communicate via SMS and Mobile Messaging pre, during, and post-stay. Whistle helps hotels increase guest engagement, improve service scores, and boost online TripAdvisor rankings.

read more

Whistle is a Hospitality customer service and communication tool. With over 85% of travelers carrying their smartphones, Whistle allows Hotels and guest to communicate via SMS and Mobile Messaging pre, during, and post-stay. Whistle helps hotels increase guest engagement, improve service scores, and boost online TripAdvisor rankings.

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What makes them unique?

Whistle’s intuitive, web-based dashboard makes it easy for busy hoteliers to efficiently manage messages and respond to guests. Whistle makes it easy to activate integrations with popular messaging applications and different online tools like TripAdvisor and Viator. Utilized by the Front Office team, Managers, Reservations, Housekeeping, Engineering, and Sales, Whistle is a centralized messaging tool that’s sure to make an impact on your entire hotel operations.

read more

Whistle’s intuitive, web-based dashboard makes it easy for busy hoteliers to efficiently manage messages and respond to guests. Whistle makes it easy to activate integrations with popular messaging applications and different online tools like TripAdvisor and Viator. Utilized by the Front Office team, Managers, Reservations, Housekeeping, Engineering, and Sales, Whistle is a centralized messaging tool that’s sure to make an impact on your entire hotel operations.

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What types of hotels do they service?
  • Brand
  • Independent
What is the core value proposition?
Pricing
Freemium (hotel can trial for free)
30 day trial
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (Flat)
Monthly subscription (/room/month)
Less than $3/room/month
Monthly service fee
Commission or Revenue Share
% of ancillary upsell revenue

Popular Guest Messaging Platforms Features

Top Alternatives

HelloShift (Guest Engagement)

San Francisco (United States)
96 HT Score

Kipsu

Minneapolis, MN
89 HT Score

GoMoment

Santa Monica, CA
64 HT Score

Zingle

Carlsbad, CA
62 HT Score

Implementation

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4.6

Instant-Deploy Solution; 30-45 minute webinar or in-person training/orientation.

read more

Instant-Deploy Solution; 30-45 minute webinar or in-person training/orientation.

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Support

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4.9
  • Customer success meetings Monthly
  • Approximate # of hotels per support rep 10-50
  • Updates Automatic cloud deployment
  • 24/7 support Live chat, Phone, Email

Frequently Asked Question

Post a Question

Top Alternatives

HelloShift (Guest Engagement)

San Francisco (United States)
96 HT Score

Kipsu

Minneapolis, MN
89 HT Score

GoMoment

Santa Monica, CA
64 HT Score

Zingle

Carlsbad, CA
62 HT Score

Mission Statement

Whistle gives hotels the ability to have real-time SMS & mobile message communication with guests.
Improve your overall service, guest engagement, and streamline internal communication with our web dashboard and mobile app.

read more

Whistle gives hotels the ability to have real-time SMS & mobile message communication with guests.
Improve your overall service, guest engagement, and streamline internal communication with our web dashboard and mobile app.

less

Top Alternatives

HelloShift (Guest Engagement)

San Francisco (United States)
96 HT Score

Kipsu

Minneapolis, MN
89 HT Score

GoMoment

Santa Monica, CA
64 HT Score

Zingle

Carlsbad, CA
62 HT Score