Compare Akia vs Unified Inbox by Bookboost vs Duve - Communication Hub

Akia

Akia

117 reviews
Bookboost AB

Unified Inbox by Bookboost

122 reviews
Duve

Duve - Communication Hub

562 reviews

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Compare Akia vs Unified Inbox by Bookboost vs Duve - Communication Hub

Guest Messaging Software vendor comparison between Akia vs Unified Inbox by Bookboost vs Duve - Communication Hub. Find out which Guest Messaging Software is right for you based on realtime data from 801 verified hotelier reviews across 70 countries.

Akia

Akia

Ranked 8 (out of 71)

4.9
117 reviews
View profile
Bookboost AB

Bookboost AB

Ranked 6 (out of 71)

4.9
122 reviews
View profile
Duve

Duve

Ranked 2 (out of 71)

4.8
562 reviews
View profile

Ratings Summary

HT Score

Akia

79 HTScore Icon

Unified Inbox by Bookboost

84 HTScore Icon

Duve - Communication Hub

98 HTScore Icon
Popularity

Akia

117 verified reviews

Unified Inbox by Bookboost

122 verified reviews

Duve - Communication Hub

562 verified reviews
Likelihood to Recommend

Akia

98%

Unified Inbox by Bookboost

97%

Duve - Communication Hub

96%
Ease of Use

Akia

4.9

Unified Inbox by Bookboost

4.8

Duve - Communication Hub

4.8
ROI

Akia

4.8

Unified Inbox by Bookboost

4.9

Duve - Communication Hub

4.7
Implementation

Akia

4.7

Unified Inbox by Bookboost

4.8

Duve - Communication Hub

4.7
Customer Support

Akia

4.9

Verified Customer Support

Unified Inbox by Bookboost

4.9

Verified Customer Support

Duve - Communication Hub

4.6

Verified Customer Support

Certificate of Excellence

Akia

Unified Inbox by Bookboost

Duve - Communication Hub

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Other

Secured Data Protection

Guest History

SMS text messaging

Open API

PMS Integration

Akia

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Unified Inbox by Bookboost

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

Duve - Communication Hub

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Akia
vs.
Bookboost AB
vs.
Duve

Customers

Top 3 Segments

Akia

Boutiques - 23%
Resorts - 13%
Vacation Rentals & Villas - 12%

Unified Inbox by Bookboost

Branded Hotels - 29%
Resorts - 16%
City Center Hotels - 14%

Duve - Communication Hub

Luxury Hotels - 17%
Vacation Rentals & Villas - 16%
Hostels - 10%
Featured clients

Akia

Unified Inbox by Bookboost

Duve - Communication Hub

Duve doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Pricing Available By Request

Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bookboost AB Average Bookboost AB

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

Akia

Pricing Available By Request
Akia has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Unified Inbox by Bookboost

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Duve - Communication Hub

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Akia
vs.
Bookboost AB
vs.
Duve

What Customers Are Saying

Most Recent Review

Akia

Akia makes it very easy to communicate with guests and collect feedback. A few clicks and done. Great software and highly recommend.

Owner

Unified Inbox by Bookboost

A highly effective software that streamlines and enhances guest interactions for greater efficiency.

Meeting & Events Coordinator from Rotterdam (The Netherlands)

Duve - Communication Hub

Excellent pre arrival service

Director of Rooms from Tel Aviv (Israel)
Most Positive Review

Akia

So easy!

Sales & Events Manager

Unified Inbox by Bookboost

Bookboost Guest Messaging has helped us to improve work performance with th

Reservation from

Duve - Communication Hub

Wishbox is fantastic!

COO
Most Critical

Akia

Seamless Guest Servicing and Messaging

Property manager

Unified Inbox by Bookboost

I like the platform, it's easy and comprehensive

Manager from (Sweden)

Duve - Communication Hub

Working with DUVE is very comfortable in order to communicate with guests on their mobile.

operator from Netanya (Israel)
References

Akia

Sandra Miller
Director of Sales and Marketing Glen Ivy Hot Springs

Benjamin Gray
General Manager The Bellmoor Inn and Spa

Unified Inbox by Bookboost

Jörn Hoppe
General Manager Hostel Superbude Hamburg St. Pauli

Maika Kloos
Operations Manager Jorplace Beach Hostel Scheveningen The Hague

William Fosser
Revenue Manager Citybox Oslo

Duve - Communication Hub

Scott Medina
Founder Go Punta Cana Real Estate

Gil Einy
Chief Information Officer Brown Hotels

Gilad Shauloff
CEO Abraham Tel Aviv אברהם תל אביב

General Info

Screenshots
Integrations

Akia

Property Management Systems (20) Hotel Management Software (9) Booking Engine (5)

Unified Inbox by Bookboost

Property Management Systems (14) Hotel Management Software (7) Hotel Restaurant POS Systems (4)

Duve - Communication Hub

Property Management Systems (27) Hotel Management Software (13) Booking Engine (5)