ALICE

ALICE (Staff App)

Staff Task Management & Collaboration

63 reviews
Go to profile

HotelTechScore

94
  • Based in New York (United States)
  • Founded in 2013
  • 100 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    93%
    (Based on 63 reviews)
  • Ease of Use
    4.7
    (Based on 63 reviews)
  • Return on Investment (ROI)
    4.6
    (Based on 63 reviews)
  • Customer Support
    4.6
    (Based on 63 reviews)
  • Implementation
    4.3
    (Based on 63 reviews)

Features & Services

  • Mobile access on any device
  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • In app translation
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Compensation Tracking
  • Case Management
  • Message Routing

Reviews

Most Recent

Chief Engineer from Boutique hotel
Good to use for my maintenance team. Read full review

Most Positive

IT Manager from Branded
ALICE is an Incredible App and provides limitless functionality for our hotel Read full review

Most Critical

Chief Concierge from Boutique hotel
There are no features that I like at this time Read full review

References

Sylvie Fayolle General Manager Le Parker Meridien

Everybody is very happy to use it and finds it very intuitive to use. When all the employees of the hotel are...

Chirstopher Jett Managing Director Corigin Real Estate Group

The ALICE team has been exceptionally easy to work with. The system is already very customizable, but ALICE wo...

John David Agosto General Manager The Evelyn

I consider ALICE like a manager, like a coordinator; when I'm not here, the next day when I come in or when I...


    

Integrates with

Guest Room Tablets (1) Property Management Systems (PMS) (4) Voice Activated Tech (1) Hotel Management Software (HMS) (1) Staff Task Management & Collaboration (1)
User Breakdown
By chainscale
  • Economy
    15%
  • Midscale
    19%
  • Upscale
    35%
  • Luxury
    31%
By brand vs. independent
  • Independent
    49%
  • Brand
    51%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    6%
  • Boutique hotel
    26%
  • Branded
    1%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    2%
  • Extended Stay
    13%
  • Hostel
    6%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    18%
  • Resort
    9%
  • Vacation Rental
    13%
  • Villas
    0%
By experience level
  • < 4 years
    23%
  • 5-8 years
    29%
  • 9+ years
    48%

Pricing

ALICE hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.