ALICE

ALICE (Guest)

Mobile Apps/Developers

13 reviews
Go to profile

HotelTechScore

84
  • Based in New York (United States)
  • Founded in 2013
  • 100 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    90%
    (Based on 13 reviews)
  • Ease of Use
    4.8
    (Based on 13 reviews)
  • Return on Investment (ROI)
    4.5
    (Based on 13 reviews)
  • Customer Support
    4.5
    (Based on 13 reviews)
  • Implementation
    4.7
    (Based on 13 reviews)

Features & Services

  • Remote Checkin

Reviews

Most Recent

Director from City Center Hotel

Most Positive

Assistant General Manager from Other
Cost effective & efficient Read full review

Most Critical

General Manager from Other
Great goal but integration and functionality needs to be seemless as well. Read full review

References

Michael Hillier General Manager The Renwick

Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our pho...

Erin Pepper VP of Brand and Experience Life Hotel

I think guests are continuously surprised it’s a real person writing back to them on the other side. In this...

Stella Garces Director of Rooms The Montauk Beach House

ALICE gives us one centralized place for all guest messaging and guest request management, which has made our...


    

Integrates with

Property Management Systems (PMS) (3) Hotel Management Software (HMS) (1) Staff Task Management & Collaboration (1)
User Breakdown
By chainscale
  • Economy
    15%
  • Midscale
    22%
  • Upscale
    38%
  • Luxury
    25%
By brand vs. independent
  • Independent
    48%
  • Brand
    52%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    6%
  • Boutique hotel
    23%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    6%
  • City Center Hotel
    7%
  • Extended Stay
    11%
  • Hostel
    6%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    24%
  • Resort
    6%
  • Vacation Rental
    11%
  • Villas
    0%
By experience level
  • < 4 years
    27%
  • 5-8 years
    30%
  • 9+ years
    43%

Pricing

ALICE hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.