Let us find your solution

Compare eInsight® CRM (Cendyn) vs Mailchimp vs Amadeus – Guest Management

Cendyn

eInsight® CRM (Cendyn)

27 reviews
Mailchimp

Mailchimp

4 reviews
Amadeus

Amadeus – Guest Management

7 reviews

Compare eInsight® CRM (Cendyn) vs Mailchimp vs Amadeus – Guest Management

Hotel CRM & Email Marketing vendor comparison between eInsight® CRM (Cendyn) vs Mailchimp vs Amadeus – Guest Management. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 38 verified hotelier reviews across 16 countries.

Cendyn

Cendyn

Ranked 11 (out of 48)

3.3
27 reviews
View profile
Mailchimp

Mailchimp

Ranked 10 (out of 48)

4.3
4 reviews
View profile
Amadeus

Amadeus

Ranked 13 (out of 48)

4.1
7 reviews
View profile

Ratings Summary

HT Score

eInsight® CRM (Cendyn)

72

Mailchimp

73

Amadeus – Guest Management

72
Popularity

eInsight® CRM (Cendyn)

27 verified reviews

Mailchimp

4 verified reviews

Amadeus – Guest Management

7 verified reviews
Likelihood to Recommend

eInsight® CRM (Cendyn)

65%

Mailchimp

85%

Amadeus – Guest Management

81%
Ease of Use

eInsight® CRM (Cendyn)

3.5

Mailchimp

4.2

Amadeus – Guest Management

3.7
ROI

eInsight® CRM (Cendyn)

3.5

Mailchimp

4.7

Amadeus – Guest Management

4
Implementation

eInsight® CRM (Cendyn)

2.8

Mailchimp

Not enough data available

Amadeus – Guest Management

3.9
Customer Support

eInsight® CRM (Cendyn)

3.2

Verified Customer Support

Mailchimp

4.2

Verified Customer Support

Amadeus – Guest Management

3.9

Verified Customer Support

Certificate of Excellence

eInsight® CRM (Cendyn)

Mailchimp

Amadeus – Guest Management

Features

Centralized multi-hotel/multi-brand solution
Centralized data warehouse
Guest profiles
Personalized one-to-communication
WYSIWYG - HTML Editor
Template Editor
A/B Testing
Segmentation
Marketing Automation
Guest Feedback Module (comment cards/reviews)
Open API

eInsight® CRM (Cendyn)

Centralized multi-hotel/multi-brand solution
Centralized data warehouse
Guest profiles
Personalized one-to-communication
WYSIWYG - HTML Editor
Template Editor
A/B Testing
Segmentation
Marketing Automation
Guest Feedback Module (comment cards/reviews)
Open API

Mailchimp

Centralized multi-hotel/multi-brand solution
Centralized data warehouse
Guest profiles
Personalized one-to-communication
WYSIWYG - HTML Editor
Template Editor
A/B Testing
Segmentation
Marketing Automation
Guest Feedback Module (comment cards/reviews)
Open API

Amadeus – Guest Management

Centralized multi-hotel/multi-brand solution
Centralized data warehouse
Guest profiles
Personalized one-to-communication
WYSIWYG - HTML Editor
Template Editor
A/B Testing
Segmentation
Marketing Automation
Guest Feedback Module (comment cards/reviews)
Open API

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Cendyn
vs.
Mailchimp
vs.
Amadeus

Customers

Top 3 Segments

eInsight® CRM (Cendyn)

Resort - 39%
Branded - 19%
Other - 15%

Mailchimp

Other - 25%
Boutique - 25%
Villas - 0%

Amadeus – Guest Management

Other - 29%
Resort - 14%
City Center - 14%
Featured clients

eInsight® CRM (Cendyn)

-

Amadeus – Guest Management

Amadeus doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Free trial
Upfront cost
Monthly Subscription
-
-
-
-
-
-

eInsight® CRM (Cendyn)

Free trial
Upfront cost -
Monthly Subscription -

Mailchimp

Free trial
Upfront cost -
Monthly Subscription -

Amadeus – Guest Management

Free trial
Upfront cost -
Monthly Subscription -
Custom Price Quote
Cendyn
vs.
Mailchimp
vs.
Amadeus

What Customers Are Saying

Most Recent Review

eInsight® CRM (Cendyn)

We had a very great experiences with Cendyn.

Communications Officer

Mailchimp

Good option for small hotels, but lacking more advanced features

Digital Marketing Manager

Amadeus – Guest Management

One of the Best Technologies

DOMS
Most Positive Review

eInsight® CRM (Cendyn)

Great usability

Member Services Coordinator

Mailchimp

Mailchimp is pretty useful and generally gets the job done, although limited integrations specific to the industry make

Digital Marketing Strategist from Mazatlán (Mexico)

Amadeus – Guest Management

Excellent product and tools

Director of Revenue
Most Critical

eInsight® CRM (Cendyn)

Very poor Implementation - is this the right partner to work with?

Director of Technology & Digital

Mailchimp

Good option for small hotels, but lacking more advanced features

Digital Marketing Manager

Amadeus – Guest Management

TravelClick as an email provider is not the best choice

Director of Marketing from Sunnyvale (United States)
References

eInsight® CRM (Cendyn)

Erica Doyne
Senior Director of Marketing AMResorts

Ray DeJohn
Director of Sales & Marketing Hotel Granduca Austin

Josh Herman
Director of PR & Marketing Fontainebleau Miami Beach

-

Amadeus – Guest Management

Amadeus doesn’t have any references available

General Info