Digital Alchemy

Digital Alchemy

Email Marketing & CRM

9 reviews
Go to profile

HotelTechScore

60
  • Based in Fort Worth (United States)
  • Founded in 1999
  • 37 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    83%
    (Based on 9 reviews)
  • Ease of Use
    4.9
    (Based on 9 reviews)
  • Return on Investment (ROI)
    4.3
    (Based on 9 reviews)
  • Customer Support
    4.6
    (Based on 9 reviews)
  • Implementation
    4.6
    (Based on 9 reviews)

Features & Services

  • Centralized multi-hotel/multi-brand solution
  • Centralized data warehouse
  • Guest profiles
  • Personalized one-to-communication
  • Segmentation
  • WYSIWYG - HTML Editor
  • Template Editor
  • A/B Testing
  • Marketing Automation
  • Guest Feedback Module (comment cards/reviews)
  • Open API

Reviews

Most Recent

Marketing Manager from Other
Great way to keep contact throughout the guest journey Read full review

Most Positive

Marketing Manager from Other
Great way to keep contact throughout the guest journey Read full review

Most Critical

Marketing Manager from Other
It may get better in time but at the moment there seem to be a lot of bugs which other providers do not have. Read full review

References

Valerie Steinbeck Group Revenue & Ecommerce Manager Gleneagle Hotel Group

Digital Alchemy has enabled us to build a relationship with our guests from the moment they book their stays a...

Alex Molgora Director of Revenue Management Newport Beachside Hotel & Resort

Our associates and, most importantly, our guests are extremely happy with the way we communicate with them. Di...


    

Integrates with

Property Management Systems (PMS) (3)
User Breakdown
By chainscale
  • Economy
    16%
  • Midscale
    16%
  • Upscale
    29%
  • Luxury
    39%
By brand vs. independent
  • Independent
    67%
  • Brand
    33%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    7%
  • Boutique hotel
    23%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    7%
  • City Center Hotel
    0%
  • Extended Stay
    14%
  • Hostel
    7%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    21%
  • Resort
    7%
  • Vacation Rental
    14%
  • Villas
    0%
By experience level
  • < 4 years
    24%
  • 5-8 years
    42%
  • 9+ years
    33%

Pricing

Digital Alchemy hasn’t shared pricing information. Be advised pricing may vary by customer, find references to gaurantee the best price.