Compare Flexkeeping (Glitch Management) vs GuestService - Surveys vs Shiji ReviewPro Guest Surveys

Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
Guest Service

GuestService - Surveys

3 reviews
ReviewPro

Shiji ReviewPro Guest Surveys

18 reviews

Compare Flexkeeping (Glitch Management) vs GuestService - Surveys vs Shiji ReviewPro Guest Surveys

Guest Surveys & Feedback vendor comparison between Flexkeeping (Glitch Management) vs GuestService - Surveys vs Shiji ReviewPro Guest Surveys. Find out which Guest Surveys & Feedback is right for you based on realtime data from 40 verified hotelier reviews across 18 countries.

Flexkeeping

Flexkeeping

Ranked 6 (out of 25)

5.0
19 reviews
View profile
Guest Service

Guest Service

Ranked 9 (out of 25)

5.0
3 reviews
View profile
ReviewPro

ReviewPro

Ranked 7 (out of 25)

4.2
18 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Glitch Management)

unranked HTScore Icon

GuestService - Surveys

unranked HTScore Icon

Shiji ReviewPro Guest Surveys

unranked HTScore Icon
Popularity

Flexkeeping (Glitch Management)

19 verified reviews

GuestService - Surveys

3 verified reviews

Shiji ReviewPro Guest Surveys

18 verified reviews
Likelihood to Recommend

Flexkeeping (Glitch Management)

99%

GuestService - Surveys

100%

Shiji ReviewPro Guest Surveys

83%
Ease of Use

Flexkeeping (Glitch Management)

5

GuestService - Surveys

5

Shiji ReviewPro Guest Surveys

4.2
ROI

Flexkeeping (Glitch Management)

4.8

GuestService - Surveys

5

Shiji ReviewPro Guest Surveys

3.8
Implementation

Flexkeeping (Glitch Management)

4.9

GuestService - Surveys

Not enough data available

Shiji ReviewPro Guest Surveys

3.9
Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

GuestService - Surveys

4.3

Verified Customer Support

Shiji ReviewPro Guest Surveys

3.9

Verified Customer Support

Certificate of Excellence

Flexkeeping (Glitch Management)

GuestService - Surveys

Shiji ReviewPro Guest Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GuestService - Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Shiji ReviewPro Guest Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
Guest Service
vs.
ReviewPro

Customers

Top 3 Segments

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

GuestService - Surveys

Resorts - 100%
Motels - 0%
Hostels - 0%

Shiji ReviewPro Guest Surveys

Resorts - 24%
Branded Hotels - 11%
Other - 6%
Featured clients

Flexkeeping (Glitch Management)

GuestService - Surveys

Guest Service doesn’t have any featured brands available

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Guest Service Average Guest Service

Pricing Available By Request

ReviewPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestService - Surveys

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Shiji ReviewPro Guest Surveys

Pricing Available By Request
ReviewPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
Flexkeeping
vs.
Guest Service
vs.
ReviewPro

What Customers Are Saying

Most Recent Review

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

GuestService - Surveys

Reception team

Front Office from (Turkey)

Shiji ReviewPro Guest Surveys

Flexible, easy to use and responds to customer needs

CX Manager
Most Positive Review

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Shiji ReviewPro Guest Surveys

We received immediate action and reply when we need assistance from them

Assistance eCommerce Manager
Most Critical

Flexkeeping (Glitch Management)

Amazing company

GM

GuestService - Surveys

Enhancing our review score

Quality Manager from (Turkey)

Shiji ReviewPro Guest Surveys

Worst company I ever dealt with in my whole career

Hotel General Manager
References

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

GuestService - Surveys

Guest Service doesn’t have any references available
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General Info

Screenshots
Integrations

Flexkeeping (Glitch Management)

Hotel Management Software (2) Property Management Systems (5)

GuestService - Surveys

Guest Service doesn't have any integrations

Shiji ReviewPro Guest Surveys

Channel Managers (1) Property Management Systems (9) Revenue Management Systems (1)
Recent Company Updates

GuestService - Surveys

Guest Service doesn’t have any recent company updates

-
Recent Articles

GuestService - Surveys

Guest Service doesn’t have any recent articles

Shiji ReviewPro Guest Surveys

ReviewPro doesn’t have any recent articles