Compare Flexkeeping (Hotel Operations Platform) vs INTELITY Guest Experience Management System (GEMS) vs GuestService - Operational Excellence

Flexkeeping

Flexkeeping (Hotel Operations Platform)

78 reviews
INTELITY

INTELITY Guest Experience Management System (GEMS)

31 reviews
Guest Service

GuestService - Operational Excellence

2 reviews

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Compare Flexkeeping (Hotel Operations Platform) vs INTELITY Guest Experience Management System (GEMS) vs GuestService - Operational Excellence

Staff Collaboration Tools vendor comparison between Flexkeeping (Hotel Operations Platform) vs INTELITY Guest Experience Management System (GEMS) vs GuestService - Operational Excellence. Find out which Staff Collaboration Tools is right for you based on realtime data from 111 verified hotelier reviews across 27 countries.

Flexkeeping

Flexkeeping

Ranked 3 (out of 56)

4.9
78 reviews
View profile
INTELITY

INTELITY

Ranked 10 (out of 56)

4.7
31 reviews
View profile
Guest Service

Guest Service

Ranked 25 (out of 56)

4.8
2 reviews
View profile

Ratings Summary

HT Score

Flexkeeping (Hotel Operations Platform)

88 HTScore Icon

INTELITY Guest Experience Management System (GEMS)

26 HTScore Icon

GuestService - Operational Excellence

unranked HTScore Icon
Popularity

Flexkeeping (Hotel Operations Platform)

78 verified reviews

INTELITY Guest Experience Management System (GEMS)

31 verified reviews

GuestService - Operational Excellence

2 verified reviews
Likelihood to Recommend

Flexkeeping (Hotel Operations Platform)

98%

INTELITY Guest Experience Management System (GEMS)

94%

GuestService - Operational Excellence

95%
Ease of Use

Flexkeeping (Hotel Operations Platform)

4.9

INTELITY Guest Experience Management System (GEMS)

4.6

GuestService - Operational Excellence

5
ROI

Flexkeeping (Hotel Operations Platform)

4.8

INTELITY Guest Experience Management System (GEMS)

4.6

GuestService - Operational Excellence

5
Implementation

Flexkeeping (Hotel Operations Platform)

4.8

INTELITY Guest Experience Management System (GEMS)

4.4

GuestService - Operational Excellence

Not enough data available
Customer Support

Flexkeeping (Hotel Operations Platform)

4.9

Verified Customer Support

INTELITY Guest Experience Management System (GEMS)

4.7

Verified Customer Support

GuestService - Operational Excellence

4.5

Verified Customer Support

Certificate of Excellence

Flexkeeping (Hotel Operations Platform)

INTELITY Guest Experience Management System (GEMS)

GuestService - Operational Excellence

Features

Task Management

Work Prioritization

File Library Support (images, documents and videos)

Asset Tracking

Case Management

Inspection

Deep cleaning

Preventative maintenance module

Real time task tracking

Virtual logbook

Lost & found module

Late checkouts

Messaging & Collaboration

Message Routing

Team goal setting (e.g. rewards sign-ups, satisfaction)

In app translation

Mobile access on any device

Escalations & Alerts

Service Recovery/Escalation

Reporting

Analytics dashboard

Multi-property portfolio monitoring

Print old records

Meter Reading

Compensation Tracking

Automation

Automated Replies

Message Templates

Open API

Templates

Message Templates

Other

SMS text messaging

Secured Data Protection

Guest History

Flexkeeping (Hotel Operations Platform)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

INTELITY Guest Experience Management System (GEMS)

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GuestService - Operational Excellence

Task Management

Messaging & Collaboration

Escalations & Alerts

Reporting

Automation

Templates

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Flexkeeping
vs.
INTELITY
vs.
Guest Service

Customers

Top 3 Segments

Flexkeeping (Hotel Operations Platform)

Resorts - 26%
City Center Hotels - 10%
Branded Hotels - 10%

INTELITY Guest Experience Management System (GEMS)

Resorts - 39%
Boutiques - 26%
Casinos - 10%

GuestService - Operational Excellence

Resorts - 100%
Motels - 0%
Hostels - 0%
Featured clients

Flexkeeping (Hotel Operations Platform)

INTELITY Guest Experience Management System (GEMS)

INTELITY doesn’t have any featured brands available

GuestService - Operational Excellence

Guest Service doesn’t have any featured brands available

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Guest Service Average Guest Service

Flexkeeping (Hotel Operations Platform)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

INTELITY Guest Experience Management System (GEMS)

Pricing Available By Request
INTELITY has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

GuestService - Operational Excellence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Custom Price Quote
Flexkeeping
vs.
INTELITY
vs.
Guest Service

What Customers Are Saying

Most Recent Review

Flexkeeping (Hotel Operations Platform)

Outstanding App that is powerful and user friendly

Group Director Rooms Dvision

INTELITY Guest Experience Management System (GEMS)

Excellent System Integration and Digital Enablement for guests

CIO

GuestService - Operational Excellence

Hotel Guest App

Sakar from (Turkey)
Most Positive Review

Flexkeeping (Hotel Operations Platform)

Excellent app!

Assistant Front Office Manager

INTELITY Guest Experience Management System (GEMS)

Great product for connecting with guests

Business Analyst

GuestService - Operational Excellence

Enhancing our review score

Quality Manager from (Turkey)
Most Critical

Flexkeeping (Hotel Operations Platform)

The perfect partner for 100+ properties solution

Global Operations Director

INTELITY Guest Experience Management System (GEMS)

Excellent Tech Tools to provide great service

General Manager

GuestService - Operational Excellence

Enhancing our review score

Quality Manager from (Turkey)
References

Flexkeeping (Hotel Operations Platform)

Flexkeeping doesn’t have any references available

INTELITY Guest Experience Management System (GEMS)

INTELITY doesn’t have any references available

GuestService - Operational Excellence

Guest Service doesn’t have any references available

General Info

Screenshots
Integrations

Flexkeeping (Hotel Operations Platform)

Property Management Systems (11) Hotel Management Software (7) Guest Messaging Software (3)

INTELITY Guest Experience Management System (GEMS)

Property Management Systems (26) Hotel Management Software (10) Staff Collaboration Tools (6)

GuestService - Operational Excellence

Property Management Systems (2) Hotel Restaurant POS Systems (2) Hotel CRM & Email Marketing (1)
Recent Company Updates

INTELITY Guest Experience Management System (GEMS)

INTELITY doesn’t have any recent company updates

GuestService - Operational Excellence

Guest Service doesn’t have any recent company updates

Recent Articles

GuestService - Operational Excellence

Guest Service doesn’t have any recent articles