GuestCentric

GuestCentric (Booking Engine)

Booking Engines

16 reviews
Go to profile

HotelTechScore

66
  • Based in San Diego (United States)
  • Founded in 2006
  • 59 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    92%
    (Based on 16 reviews)
  • Ease of Use
    4.6
    (Based on 16 reviews)
  • Return on Investment (ROI)
    4.5
    (Based on 16 reviews)
  • Customer Support
    4.7
    (Based on 16 reviews)
  • Implementation
    4.6
    (Based on 16 reviews)

Features & Services

  • Multi-currency
  • Multi-lingual
  • Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Special offers & discounts
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Gift Vouchers
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • ADA Compliant
  • Loyalty program integration

Reviews

Most Recent

Front Office Manager from Boutique hotel
The GuestCentric booking engine is comprehensive and seamless Read full review

Most Positive

Front Desk Agent from Other
100% Satisfaction with GuestCentric Read full review

Most Critical

Revenue Manager from Other
Little closed Read full review

References

Marc Kassouf Owner Quiet Creek In

We saw an amazing increase of direct bookings through our new brand website. Better stillwas the increased per...

Cristina Majó General Manager Hotel DO: Plaça Reial

GuestCentric provides us with an innovative platform that gives us control over several aspects of our digital...

Jamie Adamson General Manager The Leathes Head

Right from the start, we noticed that our direct reservations through the new website doubled. GuestCentric...


    

Integrates with

Merchandising/Upselling (1) Property Management Systems (PMS) (8) Metasearch & Ad Tech (1) Direct Booking Tools (1) Central Reservations Systems (CRS) (1) Channel Managers (4) Revenue Management Systems (RMS) (2) Content Marketing (1) Rate Shoppers & Market Intelligence (1) Hotel Management Software (HMS) (1)
User Breakdown
By chainscale
  • Economy
    16%
  • Midscale
    32%
  • Upscale
    34%
  • Luxury
    18%
By brand vs. independent
  • Independent
    98%
  • Brand
    2%
By property type
  • Airport/ conference
    0%
  • Bed & Breakfast
    4%
  • Boutique hotel
    30%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    9%
  • City Center Hotel
    0%
  • Extended Stay
    9%
  • Hostel
    9%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    17%
  • Resort
    19%
  • Vacation Rental
    3%
  • Villas
    0%
By experience level
  • < 4 years
    27%
  • 5-8 years
    20%
  • 9+ years
    53%

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
$500/month-$1500/month