Guestline

Guestline (Rezlynx PMS)

Property Management Systems (PMS)

117 reviews
Go to profile

HotelTechScore

86
  • Based in Shrewsbury, Shropshire
  • Founded in 1991
  • 220 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    90%
    (Based on 117 reviews)
  • Ease of Use
    4.5
    (Based on 117 reviews)
  • Return on Investment (ROI)
    4.2
    (Based on 117 reviews)
  • Customer Support
    4.5
    (Based on 117 reviews)
  • Implementation
    4.2
    (Based on 117 reviews)

Features & Services

  • Spa & Wellness Module
  • Multi-currency
  • Multi-lingual
  • Gift Vouchers
  • Channel Manager
  • EPoS
  • Revenue management module
  • Integrated CRS
  • Payment processing
  • Booking engine
  • Guest CRM
  • Calendar view
  • Calendar view
  • Reservation management
  • Ancillary revenue tracking
  • Custom rates
  • Guest profiles
  • RevPaR & ADR Reports
  • Housekeeping module
  • Direct billing
  • Group functionality
  • Online 24/7 support
  • Automated night audit
  • E-training
  • Mobile access on any device
  • Mobile App
  • Centralized user & role management
  • On premise
  • Cloud based

Reviews

Most Recent

Manager from Other
Channel manger is excellent, easy management of rates, save us so much time Read full review

Most Positive

Managing Director from Boutique hotel
Rezlynx Mobile an invaluable tool for Hoteliers out and about! Read full review

Most Critical

Operations Manager from Bed & Breakfast
Started with Gem, But turned out to be Worst System Ever !!!! Read full review

References

Adam Willcocks Duty Manager Thurlestone Hotel

The support for me is superb. Always quick, polite and resolve any issues. Staff would even stay over shift to...

Jonathan Bradwell Marketing and E-Commerce Manager The Earl Of Doncaster Hotel

The Hotel that I l work as the Marketing & E-Commerce Manager for, The Earl of Doncaster Hotel, has just colla...

Clare Bateman Sales & Marketing Manager Lindeth Howe Hotel

Having worked in hospitality for 18 years I have worked with many PMS systems, this is heads and shoulders abo...

Charlotte Thirkell Bentley Hotel

Having used Guestline in The Bentley Hotel since 1999 we would not consider any other PMS system. Guestline is...

Tony Clarke IT Manager Brend Hotels

The team at Guestline have a refreshing common sense approach to Hotel Property Management. With industry gras...


    

Integrates with

Metasearch & Ad Tech (3) Revenue Management Systems (RMS) (4) Booking Engines (3) Meetings & Events Intelligence (1) Email Marketing & CRM (5) Guest Messaging Platforms (1) Reputation / Review Management (5) Digital Marketing Agencies (1) Housekeeping Management Software (1) Channel Managers (3) Spa (1) Point of Sale (1) Merchandising/Upselling (3) Direct Booking Tools (2) Rate Shoppers & Market Intelligence (1) Guest Feedback (1)
User Breakdown
By chainscale
  • Economy
    19%
  • Midscale
    29%
  • Upscale
    30%
  • Luxury
    22%
By brand vs. independent
  • Independent
    65%
  • Brand
    35%
By property type
  • Airport/ conference
    6%
  • Bed & Breakfast
    6%
  • Boutique hotel
    24%
  • Branded
    0%
  • Budget Property
    0%
  • Casino
    7%
  • City Center Hotel
    0%
  • Extended Stay
    14%
  • Hostel
    3%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    14%
  • Resort
    10%
  • Vacation Rental
    16%
  • Villas
    0%
By experience level
  • < 4 years
    27%
  • 5-8 years
    25%
  • 9+ years
    47%

Pricing

One time upfront purchase (flat rate)
$1000 - $10,000
Implementation fee
$2501-$7500
Monthly subscription (Flat)
$500/month-$1500/month