GuestRevu

GuestRevu (Surveys)

Guest Feedback

72 reviews
Go to profile

HotelTechScore

95
  • Based in United Kingdom
  • Founded in 2014
  • 22 employees on Linkedin

User Ratings

  • Likelihood to Recommend
    94%
    (Based on 72 reviews)
  • Ease of Use
    4.7
    (Based on 72 reviews)
  • Return on Investment (ROI)
    4.6
    (Based on 72 reviews)
  • Customer Support
    4.7
    (Based on 72 reviews)
  • Implementation
    4.7
    (Based on 72 reviews)

Features & Services

  • Mobile Access
  • In app call back
  • In app email response
  • Social review tracking
  • Certified TripAdvisor Review Collection Partner
  • Assign alerts to departments
  • Flexible role based reporting

Reviews

Most Recent

Operations Manager UK from Other
Providence Hospitality Read full review

Most Positive

Chief Operating Officer from Other
A one stop shop for Guest Feedback, data collection and Marketing tool.. Read full review

Most Critical

Hospitality Manager
On 2 occasions our responses stopped working, no-one picked this up except Read full review

References

Kevin Charity CEO The Coaching Inn Group

I was unsure of the extra cost to start, but once we saw the clear information provided and the amount of resp...


    

Integrates with

Property Management Systems (PMS) (7)
User Breakdown
By chainscale
  • Economy
    19%
  • Midscale
    31%
  • Upscale
    25%
  • Luxury
    25%
By brand vs. independent
  • Independent
    50%
  • Brand
    50%
By property type
  • Airport/ conference
    7%
  • Bed & Breakfast
    9%
  • Boutique hotel
    20%
  • Branded
    6%
  • Budget Property
    0%
  • Casino
    7%
  • City Center Hotel
    2%
  • Extended Stay
    8%
  • Hostel
    7%
  • Limited Service
    0%
  • Motel
    0%
  • Other
    15%
  • Resort
    11%
  • Vacation Rental
    7%
  • Villas
    0%
By experience level
  • < 4 years
    31%
  • 5-8 years
    28%
  • 9+ years
    41%

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
$3/room/month - $6/room/month