Compare GuestRevu (Surveys) vs Flexkeeping (Glitch Management) vs Shiji ReviewPro Guest Surveys

GuestRevu

GuestRevu (Surveys)

369 reviews
Flexkeeping

Flexkeeping (Glitch Management)

19 reviews
ReviewPro

Shiji ReviewPro Guest Surveys

18 reviews

Compare GuestRevu (Surveys) vs Flexkeeping (Glitch Management) vs Shiji ReviewPro Guest Surveys

Guest Surveys & Feedback vendor comparison between GuestRevu (Surveys) vs Flexkeeping (Glitch Management) vs Shiji ReviewPro Guest Surveys. Find out which Guest Surveys & Feedback is right for you based on realtime data from 406 verified hotelier reviews across 59 countries.

GuestRevu

GuestRevu

Ranked 1 (out of 26)

4.8
369 reviews
View profile
Flexkeeping

Flexkeeping

Ranked 6 (out of 26)

5.0
19 reviews
View profile
ReviewPro

ReviewPro

Ranked 7 (out of 26)

4.2
18 reviews
View profile

Ratings Summary

HT Score

GuestRevu (Surveys)

100 HTScore Icon

Flexkeeping (Glitch Management)

unranked HTScore Icon

Shiji ReviewPro Guest Surveys

unranked HTScore Icon
Popularity

GuestRevu (Surveys)

369 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Shiji ReviewPro Guest Surveys

18 verified reviews
Likelihood to Recommend

GuestRevu (Surveys)

95%

Flexkeeping (Glitch Management)

99%

Shiji ReviewPro Guest Surveys

83%
Ease of Use

GuestRevu (Surveys)

4.6

Flexkeeping (Glitch Management)

5

Shiji ReviewPro Guest Surveys

4.2
ROI

GuestRevu (Surveys)

4.6

Flexkeeping (Glitch Management)

4.8

Shiji ReviewPro Guest Surveys

3.8
Implementation

GuestRevu (Surveys)

4.6

Flexkeeping (Glitch Management)

4.9

Shiji ReviewPro Guest Surveys

3.9
Customer Support

GuestRevu (Surveys)

4.7

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Shiji ReviewPro Guest Surveys

3.9

Verified Customer Support

Certificate of Excellence

GuestRevu (Surveys)

Flexkeeping (Glitch Management)

Shiji ReviewPro Guest Surveys

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

GuestRevu (Surveys)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Flexkeeping (Glitch Management)

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Shiji ReviewPro Guest Surveys

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

GuestRevu
vs.
Flexkeeping
vs.
ReviewPro

Customers

Top 3 Segments

GuestRevu (Surveys)

Boutiques - 22%
Resorts - 16%
Luxury Hotels - 10%

Flexkeeping (Glitch Management)

Resorts - 42%
City Center Hotels - 16%
Casinos - 5%

Shiji ReviewPro Guest Surveys

Resorts - 24%
Branded Hotels - 11%
Other - 6%
Featured clients

GuestRevu (Surveys)

GuestRevu doesn’t have any featured brands available

Flexkeeping (Glitch Management)

-

Fit Score for Your Property

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Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

GuestRevu Average GuestRevu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

Pricing Available By Request

ReviewPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

GuestRevu (Surveys)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping (Glitch Management)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Shiji ReviewPro Guest Surveys

Pricing Available By Request
ReviewPro has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
GuestRevu
vs.
Flexkeeping
vs.
ReviewPro

What Customers Are Saying

Most Recent Review

GuestRevu (Surveys)

Great platform missing some features or connections

Hotel Manager from Flims (Switzerland)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Shiji ReviewPro Guest Surveys

Flexible, easy to use and responds to customer needs

CX Manager
Most Positive Review

GuestRevu (Surveys)

Be up to date, full automatic

MD

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Shiji ReviewPro Guest Surveys

We received immediate action and reply when we need assistance from them

Assistance eCommerce Manager
Most Critical

GuestRevu (Surveys)

GuestRevu feedback

General Manager

Flexkeeping (Glitch Management)

Amazing company

GM

Shiji ReviewPro Guest Surveys

Worst company I ever dealt with in my whole career

Hotel General Manager
References

GuestRevu (Surveys)

Kevin Charity
CEO The Coaching Inn Group

Gareth Jones
Revenue Supervisor Hotel Portmeirion & Castell Deudraeth

Kat Kunze
Global Sales Leader VISIONAPARTMENTS Zurich Albertstrasse

Laurence Wall
Director of Operations Crazy Bear Fitzrovia

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available
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General Info

Screenshots
Integrations

GuestRevu (Surveys)

Channel Managers (4) Hotel Management Software (5) Property Management Systems (16)

Flexkeeping (Glitch Management)

Hotel Management Software (2) Property Management Systems (5)

Shiji ReviewPro Guest Surveys

Channel Managers (1) Revenue Management Systems (1) Property Management Systems (9)
Recent Company Updates

GuestRevu (Surveys)

GuestRevu doesn’t have any recent company updates

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any recent company updates

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